What's new in the KB

September 2026

• Microsoft Entra ID User and Group Sync permissions in PaperCut Hive and Pocket

  This page describes the permissions that PaperCut Hive and Pocket require from Microsoft Graph API to allow synchronization of users and groups from Microsoft Entra ID.

  PaperCut Pocket and Hive Articles Published: Sep 4, 2026

August 2026

• URGENT Security Advisory: PaperCut NG/MF Security Bulletin (27 Aug 2026)

  Short description of what is in the security bulletin

  Security Bulletins Published: Aug 27, 2026

• Introduction to the Brother BSI Embedded Application

  A short introduction to the new Brother BSI embedded application for PaperCut MF

  Reference Articles Published: Aug 27, 2026

• Troubleshooting when the Windows default printer changes

  Windows requires a default printer. This article will help people understand that Windows is responible many time when the default is mysteriously changed.

  Troubleshooting Articles Published: Aug 7, 2026

• Troubleshooting Sharp BP devices with RED (v5) firmware

  How-to Articles Published: Aug 6, 2026

• Understand the Radio Equipment Directive (RED)

  This article explains the European Union's Radio Equipment Directive (RED), why it was updated, and how these changes impact Multi-Function Devices (MFDs) and printers running PaperCut software.

  End User Articles Published: Aug 6, 2026

• Troubleshoot drivers that fail to install automatically with PaperCut Print Deploy

  Describes how to stop Windows from blocking your Print Deploy drivers. Fix silent installation failures easily using vendor security certificates.

  End User Articles Published: Aug 5, 2026

• PaperCut NG/MF Security Bulletin (3 Aug 2026)

  Short description of what is in the security bulletin

  Security Bulletins Published: Aug 3, 2026

July 2026

• Troubleshooting: "Failed to load integration-in-progress page" on HP OXPd with PaperCut MF

  Step-by-step guide to resolving the error "Failed to load integration-in-progress page. Skipping device registration. If a user is logged in on the device, try logging the user out. Setup will be retried at [time]. To retry now, press "Apply" below."

  Troubleshooting Articles Published: Jul 29, 2026

• Installing Print Drivers That Are Not Microsoft Signed in PaperCut Hive

  Installing Print Drivers That Are Not Microsoft Signed in PaperCut Hive

  PaperCut Pocket and Hive Articles Published: Jul 14, 2026

• Google Chrome or Microsoft Edge crashes when printing on Windows

  Troubleshooting Articles Published: Jul 11, 2026

• End-of-Life (EOL) Device Warnings on Active Supported Sharp Hardware

  Reference Articles Published: Jul 6, 2026

• Fuji Xerox compatibility with Fujifilm AIP7 Full Embedded app

  Install the Fujifilm PaperCut Hive Embedded app on a Fuji Xerox device.

  Reference Articles Published: Jul 2, 2026

• V1 Full Embedded app functional shut-off for Kyocera and Ricoh

  Important end of life notice for the old v1 full embedded apps for Kyocera and Ricoh which will be stuff off in January 31st 2027.

  PaperCut Pocket and Hive Articles Published: Jul 2, 2026

• Updating Print Deploy Clients for improved auto-update security (v1.10.4437 or later)

  How-to Articles Published: Jul 1, 2026

• Synchronizing Print Deploy security keys across multiple servers (v1.10.4437 or later)

  How-to Articles Published: Jul 1, 2026

June 2026

• Granular contact list controls for Scan to Fax using the RightFax (Advanced API) connector

  Granular contact list controls for Scan to Fax using the RightFax (Advanced API) connector with Integrated Scanning in PaperCut MF

  Troubleshooting Articles Published: Jun 30, 2026

• Preparing to transition from PaperCut MF or NG to PaperCut Hive or Pocket

  This guide is for customers and partners planning a move from PaperCut MF to PaperCut Hive. It covers expectations, key questions to ask, and considerations for licensing, user experience, rollout strategy, and reporting.

  PaperCut Pocket and Hive Articles Published: Jun 29, 2026

• End-of-life Device Behaviour - PaperCut Version 26

  Reference Articles Published: Jun 25, 2026

• Managing Cloud-Hosted Epic Print Jobs with PaperCut MF

  Reference Articles Published: Jun 23, 2026

• PaperCut NG/MF Security Bulletin (June 2026)

  Security Bulletins Published: Jun 22, 2026

• Choosing the Right Mobility Print Deployment Method

  How-to Articles Published: Jun 19, 2026