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Pocket and Hive manual


Release notes

For the mobile app release notes, see the specific platform version history:

Note that you should not install the mobile apps through these links - you’ll need to use your personal welcome email which has a customized link!

Hardware meter counts

Mar 31, 2021

Raw meter counts for printers for print, copy, fax, and scan.

Download an edge node only

Mar 30, 2021

Edge node only installer is now available through the adminstrator console.

Change access code

Mar 23, 2021

Ability for the admin to change an individual end-user’s access code to a randomly generated one or a customized one.

Invite new user with custom access code

Mar 23, 2021

Invite a user with a custom access code predefined by the admin.

Full Embedded App for Fuji Xerox

Mar 19, 2021

With the Full Embedded Hive printer app on Fuji Xerox MFDs control access and track printing, copying, scanning, and faxing. Users can securely release print jobs with Access codes and Swipe cards.

Lite Release App for HP WorkPath

Mar 5, 2021

With their Access Codes, users can securely release their print jobs on supporting HP WorkPath devices.

The App can be downloaded from HP Command Center.

Choose how you deliver print jobs to your printers

Mar 5, 2021

If you are a print expert, this one is for you. We will allow more control on how print jobs are delivered to your printers, customize this by choosing your preferred print delivery method.

To check this feature out, go to the Printers page and click any printer. Once there, click the Advanced tab.

One-click install for Toshiba Lite Release

Feb 10, 2021

One-click install and uninstall is now available for Toshiba Lite Release.

  1. On the Printers page, select the printer you want to install the app on.
  2. Click the Apps tab, then the Lite Release tab.
  3. Click One-Click and complete the fields.

One-click install for printer apps

Jan 19, 2021

Installing printer apps is now a piece of cake (to go with your coffee). Install and uninstall the embedded software from the admin console in PaperCut Hive.

On the Printers page, select the printer you want to install the app on, then click the Apps tab. Click One-click and complete the fields.

This feature is currently available for:

  • Lite Release: Fuji Xerox, HP (OXP), Konica, Sharp, and Xerox.
  • Full Embedded: Sharp and Toshiba.

Microsoft Azure AD User Sync

Jan 8, 2021

Onboarding and offboarding your users just got easier; you can now manage your users all from the Microsoft Azure AD portal. Want this add-on? It is on the Add-ons page now.

Printing off-site using the cloud node

Dec 2, 2020

The cloud node feature allows your users to print from anywhere from any device, even if they are not connected to the local network. To turn on this feature, head over to the Edge Mesh page and toggle Cloud Node to on.

New add-on: Serviced Office Billing

Nov 13, 2020

Send basic billing reports (.csv) automatically to your email to bill your users for the amount of printing based on the costs for black & white, color, 1-sided, or 2-sided printing. This allows you to see how much to charge your users.

To enable this add-on, go to the Add-ons page, click Connect, and fill in your costs and report frequency. You now have automated billing reports.

Scan, copy, and fax tracking

Oct 20, 2020

On the admin interface for both Pocket and Hive, the Print Log tab was renamed to Job Log. Kyocera, Ricoh, Sharp, and Toshiba MFDs with the full embedded Hive printer app now track scan, copy, and fax jobs on Hive admin interface under the Job Log tab.

New add-on: Microsoft InTune desktop deployment

Aug 12, 2020

SysAdmins can now use Microsoft InTune to automatically deploy edge nodes and PaperCut printers to their users. To use this add-on, connect it via the Add-on page and follow the instructions in the add-on.