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PRODUCT MANUALS

Job Ticketing manual

PRODUCTS FEATURED

Refund an order

If you need to refund money to a customer, you need to manually adjust their Job Ticketing account balance.


  1. Log in to the Job Ticketing Admin web interface.
  2. Click the Users tab, and the User List page will be displayed.
  3. Select a user, and the User Details page will be displayed.
  4. Click Adjustments & Charges.
The Adjustments and Charges screen, where you can refund money to a customer.
The Adjustments and Charges screen, where you can refund money to a customer.
  1. In Adjustment to apply, enter the amount you want to refund.
  2. In Comment, enter a description of the reason for the refund.
  3. Click Apply.

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