Choose your language

Choose your login


About printer discovery

This page applies to:

🔎 Admin console: Easy Print & Scan > Printer Discovery

The beauty of networks is that they can be set up in so many different ways. The tricky thing about networks is that they can be set up in so many different ways!

To help you customize where and how the printers are found, PaperCut Hive and Pocket have lots of options for choosing what makes the most sense in your environment:  

  • Search addresses - Tell PaperCut Hive or Pocket where to find printers, so that the printers can be published or left unpublished . This feature can be just as handy for ‘hiding’ printers from PaperCut, and also narrowing down the amount of sleuthing PaperCut has to do to find them. The feature can also be handy if your users roam around to different work environments too - where they could pick up printers from other networks that you don’t want to be added to your organization.
  • Discovery technique - Select whether new printers are discovered on both super nodes and edge nodes , or whether you only want PaperCut to find new printers from super nodes. This can be handy if people have USB printers that they use at home or elsewhere but you’re not really interested in having these published to other users. Instead, make the discovery process search and add printers only from ‘super nodes’.
  • Action - Configure what you want the system to do with the newly discovered printers to make your life easier and/or increase your control. Actions available include:
    • Ask Me: Notify the administrator that the new printer has been discovered and let the administrator decide if they need to add or publish the printer.

    • Add & Publish: As soon as a printer is discovered, automatically add and publish it to make it available to end users immediately.

    • Add, Don’t Publish: Add the new printers to the Printers List, but leave them unpublished, allowing the administrator to complete the final setup step for these new printers.

      Screenshot showing the options for customizing your printer discovery - everything from where to find your printers, to what to do with them once they're discovered.

      Setting up your printer discovery options in PaperCut Pocket and Hive - helping the bots find the printers!


When PaperCut finds new printers, can I stop it from publishing them automatically?
Yes! When you configure Printer Discovery, in the Actions section simply select either Ask Me or Add, Don’t Publish. Both of these options will prevent the printers from being automatically published to your end users.
I’m seeing a lot of printers that I don’t want to see. Can I remove them from my printers page?
Have a look at the managing your printers page for more details on how to manage your printers!

icon How printers are discovered on the network and locally

icon Configure printer discovery