Mobility Print System Requirements

Server Requirements

Hardware Requirements

CPU: Any 64-bit Processor (Intel or AMD)**

Memory: 2GB or more, based on printing volume.

Hard Drive: 3GB of free space or more, based on printing volume.

OS Requirements

Windows: Windows 10, 11, Server 2016, 2019, 2022, 2025

Mac: macOS 13+ (Ventura)

Linux:

• RHEL 8.0+.
• SuSE 15.0+.
• Debian 12.0+.
• Ubuntu 20.0+.
• Most distributions built on the previously mentioned versions.
• Distribution need to support GNU glibc 2.28+ and kernel version 3.2 or later, adhering to vendor supported distributions is recommended and will achieve the requirements.

Additional Considerations

• There are no known issues with Mac devices using the M series (e.g. M1 / M2) processors, but this has not been officially tested or developed for. Emulation (Rosetta) will be used since the app is not written for Apple Silicon. Please see Known Issues when upgrading macOS and iOS for more information.
• Devices that support ARM architecture, such as the Raspberry Pi, are not currently supported.
• Windows devices with Arm64 architecture using emulation under Prism are not currently supported.
• Windows Desktop class systems such as Windows 10/11, allow only 20 simultaneous connections. This means that these systems should only be used as a “server” to host print queue on networks where you expect less than 20 simultaneous print jobs to be processed.
• An internet connection is required to automatically update the software when new versions are available. For more information, see the How do I update my Mobility Print server? section in the FAQs.

Printer requirements

Mobility Print works with the vast majority of printers. The key requirement is that the printer has a print driver for the server host operating system (for example, a Windows Driver).

Mobility Print supports all printers that have drivers for modern Windows operating systems except label printers and plotters. This is because the drivers for label printers and plotters use non-standard page sizes. If you find any exceptions, or have problems, please let us know.

Client requirements

• iOS 16.0+
• macOS 13+ (Ventura) (64-bit)
• Windows 11, Windows 10 (64-bit and ARM64)
  • Windows S mode is not supported at this time.
• Android 13.0+
• ChromeOS with Chrome version 128+

Additional Considerations

• There are no known issues with Mac devices using the M series (e.g. M1 / M2) processors, but this has not been officially tested or developed for. Emulation (Rosetta) will be used since the app is not written for Apple Silicon. See Known Issues when upgrading macOS and iOS for more information.
• Other devices that support ARM architecture without the Prism emulation layer, such as the Raspberry Pi, are not currently supported.
• Administrator level permissions are required in order to install and use the Mobility Print Cloud client.
• Cloud Print does not support Android or iOS devices. Cloud Print is currently only available for Chromebooks, Windows, and macOS devices. Android and iOS devices can print using Mobility Print, but only when they are connected to the same local network as the print server - not remotely over the internet.

PaperCut NG/MF integration

Mobility Print integrates with PaperCut NG/MF versions 17.0.3 or greater. The Mobility Print Cloud Print feature integrates with PaperCut NG/MF versions 17.0.3 or greater.

Firewall rules

Which protocols and ports to set up depends on the printer discovery method you are going to use.

Auto-update

The following port and URL endpoints must be externally available for auto-updating:

• 443 TCP (HTTPS), with connections to:
  • https://mobility-print.papercut.com/\*
  • https://mobility-print-standalone.papercut.com/\*
  • https://storage.googleapis.com/pc-mobility-print.appspot.com/\*

With mDNS printer discovery

With Known Host printer discovery

When setting up Mobility Print with a known host, the following port and URL endpoints must be externally available to be able to retrieve the client setup files:

• 443 TCP (HTTPS), with connections to:
  • https://www.papercut.com/api/product/mobility-print/latest/client/windows
  • https://www.papercut.com/api/product/mobility-print/latest/client/macos
  • https://www.papercut.com/api/product/mobility-print/latest/client/android
  • https://ios-profile-signing-dot-pc-mobility-print.appspot.com/sign-profile/v1

_{* Job delivery protocol and port will switch to IPPS/HTTPS on port 9164 if a trusted certificate is installed on the Mobility Print server. This only applies to the Known Host and DNS discovery methods. Steps can be found in our article Configure Mobility Print to use a trusted TLS/SSL certificate.}

With DNS printer discovery

 

_{* Job delivery protocol and port will switch to IPPS/HTTPS on port 9164 if a trusted certificate is installed on the Mobility Print server. This only applies to the Known Host and DNS discovery methods. Steps can be found in our article Configure Mobility Print to use a trusted TLS/SSL certificate.}

With Cloud Print printer discovery

Local (same host)

Inbound

No firewall rules.

Outbound