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Job Ticketing manual


Configure the file storage location

By default, any files that are uploaded to Job Ticketing Ticketing, are stored in the following location:


You can, however, change this storage location. To change the storage location:

  1. Stop the Job Ticketing service.
  2. Open the following file in a text editor: <job-ticketing-install-path>/job-ticketing/config/
  3. Locate the following line in the file: job-file-store-location=<storage location>
  4. Change <storage location> to your required location. This can be:
    • a relative path from the <job-ticketing-install-path>/job-ticketing/ folder. For example, job-file-store-location=data/customer-files
    • an absolute path. For example, job-file-store-location=c:/data/job-ticketing/customer-files
  5. Save the file.
  6. Restart the Job Ticketing service.