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Manually adding users via email addresses into PaperCut Hive and Pocket

This page applies to:

PaperCut NG PaperCut MF PaperCut Pocket PaperCut Hive

Last updated August 3, 2026

This method is ideal for adding one or more users quickly, especially in smaller organizations or organizations without centralized identity management. You can add new employees/students/members, test accounts, or guest users directly from the Users list.

How to manually add a single user via email address

  1. In the admin console, go to Manage > Users.
  2. Click Add users. The Add new users pop-up is displayed.
  3. Enter the user’s email address.
  4. Optionally, select Customize user’s email invitation. A drop-down settings section opens.
    1. If you want to give the user a custom access code, in Access Codes, select Custom then enter the user’s access code. Otherwise, leave the selection set to Generate random.
    2. In the User invitation type setting, select the invitation type to send (User Portal or Classic).
    3. (Optional) In Custom message, add a message to add to the user’s invitation email.
  5. Click Send invite. The user is added to the Users list and sent the invitation email you selected.

How to manually add multiple users via email address

  1. In the admin console, go to Manage > Users.
  2. Click Add users. The Add new users pop-up is displayed.
  3. Select the Multiple emails tab.
  4. Enter one or more user email addresses. Separate each email address with a new line or comma.
  5. (Optional) Select Customize user’s email invitation. A drop-down settings section opens.
    1. In the User invitation type setting, select the invitation type to send (User Portal or Classic).
    2. (Optional) In Custom message, add a message to add to the users’ invitation emails.
  6. Click Send invites. The users are added to the Users list, and sent the invitation email type you selected.

How to set a default invitation type for manually added users

You can set a default invitation type (User Portal or Classic Invitation) for all manually added users.

This setting controls the default User invitation type option presented to you when you click Add users. You can override this default for a specific user or group of users when you add them.

  1. In the admin console, go to Easy Print & Scan > User Invites.
  2. In the Default manual invitation email section, select either User Portal or Classic invitation.

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