PaperCut MF System Requirements

• Suitable for networks from 5 to 500,000+ users.
• Browser based admin interface - simple for small sites yet powerful for large sites.

• Suitable for single server environments to multi-server, multi-site and clustered environments.
• Capable of monitoring locally attached or workgroup printers.
• Powerful yet optional user client software (not required for print monitoring).
• International: Available in 20+ languages and currency formats world wide.

• True enterprise-wide licensing: unlimited printers, servers and workstations.
• Licenses are based on monitored user numbers.

• Open and documented API, scripting interface, and database schema.
• XML Web Services API with helpful source code examples.
• Report data in CSV/Excel, PDF and HTML.

• Almost all major laser, inkjet, label and wide-format printers/MFDs/plotters.
• Supported print languages: PCL, PCL6, HPGL, PostScript, PCL-GUI, XPS, Ricoh RPCS, Epson ESC, QPDL, various GDI printers and many languages that don't even have names!

• Active Directory (native integration including nested groups and OUs)
• Apple OpenDirectory
• Azure Active Directory
• eDirectory
• Google Cloud Directory
  This functionality is available for organizations using:
  • G Suite Education
  • G Suite Enterprise for Education
  • G Suite Enterprise
  • Cloud Identity Premium
• LDAP
• OpenLDAP
• NIS, PAM, Samba, and others

• SSL encryption used for sensitive client-server communications.
• Option to install a signed SSL certificate.

• Self managing internal database: suitable for up to 5,000 users*
• Microsoft SQL Server 2008 R2 / 2012 / 2014 / 2016 / 2017 or later (64-bit)
• Microsoft SQL Express 2008 R2 / 2012 / 2014 / 2016 / 2017 or later (free from Microsoft)
• PostgreSQL 8.2 or higher
• MySQL 5.5 or higher
• Oracle 12 or higher

It's highly recommended to move to an external database when you reach 500,000 or more records (e.g. over 500,000 print logs as seen on the About Tab under the 'Database Size Statistics' section).

• Microsoft Failover Cluster Manager
• Microsoft Cluster Server
• VMware Hight Availability Cluster
• Linux HA
• Novell Cluster Services

• Microsoft Windows (64-bit)
• Apple OS X 10.12 (Sierra) or higher
• Windows Server 2019 / 2016 / 2012 / 2012 R2 / 2008 R2 / Windows 10* / Windows 8* / Windows 7*
  
  Note: Core, server, advanced server, enterprise edition, 64-bit edition, workstation, professional versions all supported. If using Windows Server 2012 or 2012 R2, make sure the Server-Gui-Mgmt-Infra feature of Windows Server is installed.
• Microsoft Clustering Services supported at all application layers
• Most modern Linux (64-bit) distributions including Red Hat 6.0+, Novell SUSE 11.0+, Debian 6.0+, and others (requires GNU glibc 2.11 or higher)†

See our End of Life Policy for more information about OS versions that are no longer supported.

• 2GB minimum supported (4GB or higher recommended)
  Most modern print servers should have a base of 4GB of memory. Note that PaperCut NG/MF will only use 1/4 of the available memory by default, so plan to have 4GB of memory minimum to allow PaperCut NG/MF to use up to 1GB, or by Increasing the memory available to PaperCut.

• 3GB, plus additional storage for logs and print history. When using Print Archiving (off by default), a minimum of 100GB of free disk space is recommended.
  Most modern print servers should have a base of 60GB to 500GB of storage available.

• Use this guide to determine how you should configure your firewall.

• Microsoft Windows (64-bit)
• Windows Server 2019 / 2016 / 2012 / 2012 R2 / 2008 R2 / Windows 10* / Windows 8* / Windows 7*
  (core, server, advanced server, enterprise edition, 64-bit edition, workstation *, professional* versions all supported)
  The "desktop" class systems such as Windows 7, 8, and 10 only allow 10 simultaneous connections (see knowledge base article). This means that these systems should only be used as a "server" to host print queues on networks with 10 workstations or less.
• Apple OS X 10.12 (Sierra) or higher
• Most modern Linux (64-bit) distributions including:
  • Red Hat Enterprise Linux (6.0+)
  • CentOS (6.0+)
  • SuSE Linux (11.0+)
  • Ubuntu (10.04+)
  • Debian (6.0+)
  • Others supporting GNU glibc 2.11 or higher

• 2GB minimum supported (4GB or higher recommended)

• At least 3GB of free space recommended.
  Important: Internet connection is required to automatically update the software when new versions are available. For more finformations, see the 'How do I update my Mobility Print server?' section in FAQ.

The following ports must be available:

• Port 9163 (HTTP) inbound TCP to the Mobility Print Server
• Port 9164 (HTTPS) inbound TCP to the Mobility Print Server
• If using mDNS, 5353 inbound and outbound UDP to/from the Mobility Print Server
• If using DNS Service Discovery, 53 outbound UDP to DNS server from Mobility Print Server
• If using DNS Service Discovery, 53 inbound UDP to Mobility Print Server from DNS server

• iOS 11+
• OS X 10.12+ (Sierra)
• Windows 7+
• Android 4.4+
• Chrome OS with Chrome version 43+

Mobility Print works with the vast majority of printers. The key requirement is that the printer has a print driver for the server host operating system (e.g. a Windows driver).

• Windows Server 2016 / 2012 / 2012 R2 / 2008 R2 / Windows 10* / Windows 8* / Windows 7*
  (core, server, advanced server, enterprise edition, 64-bit edition, workstation *, professional* versions all supported)
• Apple OS X 10.12 (Sierra) or higher
• Most modern Linux distributions (requires Java 8.0 or later)
• Other systems supporting Java 8.0 or later

• 1GB or greater

• 0MB - zero-install deployment (recommended)
• 70MB - full local installation

• Microsoft Windows (64-bit)
• Windows Server 2016 / 2012 / 2012 R2 / 2008 R2 / Windows 10* / Windows 8* / Windows 7*
  (core, server, advanced server, enterprise edition, 64-bit edition, workstation, professional versions all supported)

• Adobe Reader 9 or later (optional, internal PDF renderer is used in the absence of Adobe Reader)
• Microsoft Office 2016, 2013, 2010, and 365 (to support Office formats)
• Microsoft Standalone XPS Viewer / XPS Essentials Pack (to support Microsoft XPS) - download here.

• 2GB minimum supported (4GB or higher recommended)

• At least 3GB of free space.

• Microsoft Windows 10 / Windows 8 / Windows 7 / Windows Vista
• Apple OS X 10.12 (Sierra) or higher
• Most modern Linux distributions (requires Java 8.0 or later)
• Other systems supporting Java 8.0 or later

• Most modern client workstations are configured with 2GB to 4GB of memory, PaperCut requires a minimal 256MB.

• 0MB - zero-install deployment (recommended)
• 100MB - full local installation

Most modern client workstations have 60GB to 250GB of storage available.

• Microsoft Internet Explorer 11 and above
• Microsoft Edge
• Mozilla Firefox 25 and above
• Apple Safari 9 and above
• Google Chrome 27 and above

• See Application / Site Server requirements for PaperCut MF

• See Application / Site Server requirements for PaperCut MF

• See Application / Site Server requirements for PaperCut MF
• Consider additional disk space requirements for submitted files (e.g. 3D print files)

• Requires PaperCut MF 18.0.0 or later installed on the application server

• Microsoft Windows (64-bit) Server 2019 / Server 2016 / 10 / Server 2012 / Server 2008 R2

• Depends on usage mode. See the Locally hosted (on-premise) OCR service Getting Started Guide, obtainable from the Project Wollemi Percolator page.

• Port 9181 (HTTPS) inbound TCP to the Locally hosted (on-premise) OCR Server

• Requires PaperCut MF 19.0 or later installed on the application server

Print Deploy works with the vast majority of printers. This includes, but is not limited to, print languages such as PostScript, PCL5, PCL5e, PCL6, XPS, Epson ESC/P2, Canon UFR, UFRII and more.

Windows

The following driver requirements must be met before Print Deploy will clone the print queue:

• The driver must have an INF file (Setup Information file).
• The driver must be digitally signed and package aware.
• The driver is not a virtual driver like a PDF printer. In other words, the print queue has to point to a physical device or in the case of a Direct Print Find-Me setup, to a local nul-port.

TIP: To see which driver languages work best with PaperCut NG/MF in regards to controlling, tracking, and giving users the ability to change print job settings at the time of release, check the Supported Printers knowledge base article.

• Windows 7, 8, 8.1 and 10
• macOS X 10.12+ (Sierra) 64-bit
• Coming soon, Chromebook and Linux support.

For an up-to-date list of PaperCut NG/MF firewall ports, see the Firewall Ports used by NG/MF knowledge base article.

The following ports must be open for the end-user client to be able to communicate with the Application Server:

On the client

• 9174 (HTTPS) outbound TCP port to Application Server
• 9173 (HTTP) outbound TCP port to Application Server
• 9175 (HTTP) TCP to localhost—only applicable is third party firewalls are active on the client computer.

On the Application Server

Inbound:

• 9174 (HTTPS) TCP port for Print Deploy clients
• 9173 (HTTP) TCP port for Print Deploy clients

Outbound:

• 443 (HTTPS) TCP port to <fill in address here>. For automatic updates of the Print Deploy service and Print Deploy clients.