PaperCut MF system requirements
PaperCut MF is a cross-platform print monitoring application that runs on all major operating systems, X86_64 and AMD64 (non-ARM).
The system has been designed to support all platforms for both the client and the server components and to scale from small businesses with 5 users all the way to the largest education sites with 500,000 users or more.
To see the latest end of life announcements, visit our End of Life policy.
Capabilities
Scalability
- Suitable for networks from 5 to 500,000+ users.
- Browser based admin interface - simple for small sites yet powerful for large sites.
Architecture
- Suitable for single server environments to multi-server, multi-site and clustered environments.
- Capable of monitoring locally attached or workgroup printers.
- Powerful yet optional user client software (not required for print monitoring).
- International: Available in 20+ languages and currency formats world wide.
Licensing
- True enterprise-wide licensing: unlimited printers, servers and workstations.
- Licences are based on the number of devices running the PaperCut MF embedded software by copier brand.
Open Systems
- Open and documented API, scripting interface, and database schema.
- XML Web Services API with helpful source code examples.
- Report data in CSV/Excel, PDF and HTML.
Printers
- Almost all major laser, inkjet, label and wide-format printers/MFDs/plotters.
- Supported print languages: PCL, PCL6, HPGL, PostScript, PCL-GUI, XPS, Ricoh RPCS, Epson ESC, QPDL, various GDI printers and many languages that don't even have names!
User Directory Services
- Active Directory (native integration including nested groups and OUs)
- Apple OpenDirectory
- Azure Active Directory
- eDirectory
- Google Cloud Directory
This functionality is available for organizations using:
- G Suite Education
- G Suite Enterprise for Education
- G Suite Enterprise
- Cloud Identity Premium
- LDAP
- OpenLDAP
- NIS, PAM, Samba, and others
Security & Encryption
- SSL encryption used for sensitive client-server communications.
- Option to install a signed SSL certificate.
Database Servers
(optional)
- Self managing internal database: suitable for up to 5,000 users*
- Microsoft SQL Server 2014 / 2016 / 2017 or later (64-bit)
- Microsoft SQL Express 2014 / 2016 / 2017 or later (free from Microsoft)
- Microsoft Azure SQL (Azure SQL Database, Azure SQL Managed Instance)
- PostgreSQL 10.19 or higher
- MySQL 8.0 or higher
- Oracle 19.1.0 / 12.2.0.3 or higher
Clustering Environments
(optional)
- Microsoft Failover Cluster Manager
- Microsoft Cluster Server
- VMware High Availability Cluster
- Linux HA
- Novell Cluster Services
Application / Site Server Requirements
Operating System
- Microsoft Windows (64-bit)
- Apple macOS 10.14 (Mojave) or higher
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012 / Windows 11 / Windows 10 / Windows 8.1
- Microsoft Clustering Services supported at all application layers
- Most modern Linux (64-bit) distributions including Red Hat 6.0+, Ubuntu 14.0.4 LTS+, Novell SUSE 12.0+, Debian 9.0+, and others (requires GNU glibc 2.11 or higher)
Memory
- 2GB minimum supported (4GB or higher recommended)
Hard Disk
- 3GB, plus additional storage for logs and print history. When using Print Archiving (off by default), a minimum of 100GB of free disk space is recommended.
Port Requirements
- Use this guide to determine how you should configure your firewall.
Mobility Print Server Requirements (Optional)
Operating System
- Microsoft Windows (64-bit)
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012 / Windows 111 / Windows 101 / Windows 8.11
- Apple macOS 10.14 (Mojave) or higher
- Most modern Linux (64-bit) distributions including:
- Red Hat Enterprise Linux (6.0+)
- CentOS (6.0+)
- SuSE Linux (12.0+)
- Ubuntu (14.0.4 LTS+)
- Debian (9.0+)
- Others supporting GNU glibc 2.11 or higher
Memory
- 2GB minimum supported (4GB or higher recommended)
Hard Disk
- At least 3GB of free space recommended.
Port Requirements
- See Mobility Print System Requirements for more detail on Firewall rules and ports.
Client Requirements
- iOS 12+
- macOS 10.14+ (Mojave)
- Windows 8.1+
- Android 6.0+
- Chrome OS with Chrome version 69+
Printer Requirements
- Mobility Print works with the vast majority of printers. The key requirement is that the printer has a print driver for the server host operating system (e.g. a Windows driver).
Print Release Station Requirements (Optional)
Operating System
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012 / Windows 11 / Windows 10 / Windows 8.1
- Apple macOS 10.14 (Mojave) or higher
- Most modern Linux distributions (requires Java 8.0 or later)
- Other systems supporting Java 8.0 or later
Memory
- 1GB or greater
Hard Disk
- 0MB - zero-install deployment (recommended)
- 70MB - full local installation
Web Print Sandbox Requirements (Optional)
Operating System
- Windows Server 2022 / 2019 / 2016 / 2012 / 2012 R2 / Windows 11 / Windows 10 / Windows 8.1
3rd Party Software Requirements
- Adobe Reader DC or later (optional, internal PDF renderer is used in the absence of Adobe Reader)
- Microsoft Office 2016 / 2013 / 365 (to support Office formats)
- Microsoft Standalone XPS Viewer / XPS Essentials Pack (to support Microsoft XPS) - download here.
Memory
- 2GB minimum supported (4GB or higher recommended)
Hard Disk
- At least 3GB of free space.
Client / Workstation Requirements
Operating System
- Microsoft Windows 11 / Windows 10 / Windows 8.1
- Apple macOS 10.14 (Mojave) or higher
- Most modern Linux distributions (requires Java 8.0 or later)
- Other systems supporting Java 8.0 or later
Memory
- Most modern client workstations are configured with 2GB to 4GB of memory, PaperCut requires a minimal 256MB.
Hard Disk
- 0MB - zero-install deployment (recommended)
- 100MB - full local installation
Most modern client workstations have 60GB to 250GB of storage available.
Web Browsers
- Microsoft Internet Explorer 11 and above
- Microsoft Edge
- Mozilla Firefox 25 and above
- Apple Safari 9 and above
- Google Chrome 27 and above
Job Ticketing Requirements
Operating System
- See Application / Site Server requirements for PaperCut MF
Memory
- See Application / Site Server requirements for PaperCut MF
Hard Disk
- See Application / Site Server requirements for PaperCut MF
- Consider additional disk space requirements for submitted files (e.g. 3D print files)
PaperCut version
- Requires PaperCut MF 18.0.0 or later installed on the application server
Locally hosted (on-premise) OCR Server Requirements
Operating System
- Microsoft Windows (64-bit) Server 2022 / 2019 / 2016 / 2012
Resources
- Depends on usage mode. See the Set up self-hosted Document Processing page.
Port Requirements
- Port 9181 (HTTPS) inbound TCP to the Locally hosted (on-premise) OCR Server
PaperCut version
- Requires PaperCut MF 19.0 or later installed on the application server
Print Deploy Requirements
Printers and drivers
Print Deploy works with the vast majority of printers. This includes, but is not limited to, print languages such as PostScript, PCL5, PCL5e, PCL6, XPS, Epson ESC/P2, Canon UFR, UFRII and more.
Windows
The following driver requirements must be met before Print Deploy will clone the print queue:
- The driver must have an INF file (Setup Information file).
- The driver must be digitally signed and package aware.
- The driver is not a virtual driver like a PDF printer. In other words, the print queue has to point to a physical device or in the case of a Direct Print Find-Me setup, to a local nul-port.
Client requirements
- Microsoft Windows 11 / Windows 10 / Windows 8.1 (64-bit)
- Apple macOS 10.14+ (Mojave) 64-bit
- Chromebooks
- Linux
Firewall rules
- See Print Deploy System Requirements for more detail on Firewall rules and ports.
Language Microsites