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Job Ticketing manual


Enable or disable Gravatar

Job Ticketing sends MD5 hashes of users’ email addresses (but not the email addresses themselves) to to obtain and display profile pictures. Depending on the jurisdiction, submitting data to third-party websites might be a concern from a data protection point of view.

The Gravatar feature can be turned on and off as required:

  1. Stop the Job Ticketing service.
  2. Open the following file in a text editor: <install-path>/job-ticketing/config/
  3. Update the following line (or add it, if it doesn’t exist yet):disable-gravatar=<true or false>
    • To disable the use of Gravatar, set to true.
    • To enabled the use of Gravatar, set to false.
    • If the disable-gravatar property is not set at all, the use of Gravatar is enabled by default.
  4. Save the file.
  5. Restart the Job Ticketing service.