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PRODUCT MANUALS

PaperCut NG & PaperCut MF Manual

PRODUCTS FEATURED

Frequently Asked Questions

Why are users unable to change the settings of held print jobs on the device?

If one or more of the print job settings on the device are not editable, check that:

Are users able to change the settings of held print jobs if the Application Server is offline?

Yes, if the Site Server is online and the advanced config key system.site.offline-change-print-job-settings.enabledis set to Y, then users are able to change the settings of held print jobs during an Application Server outage. For more information, see Configure the ability to change attributes of print jobs at the device.

Are users able to change the settings of held print jobs to circumvent the Filters and Restrictions set on printers?

No. Users cannot change settings that contradict a printer's Filters and Restrictions. If a user makes such changes, the device displays an error, preventing the job from being released. The user is allowed to release the job only when its settings comply with the printer's Filters and Restrictions. For more information, see Configure the ability to change attributes of print jobs at the device.

Are users able to change the settings of held print jobs if some printers have Advanced Print Scripting?

Yes, but not by default. When upgrading from PaperCut MF 18.1.4 or earlier, if Advanced Print Scripting is detected, then the default is NOT to allow users to change print settings. This prevents users from being able to contravene print policies implemented via scripting.

However, change the default settings to allow users to change print settings of held print jobs on the device if your Advanced Print Scripting:

  • does not affect the print settings that can be changed

  • converts a print job to grayscale or 2-sided (users cannot contravene this change at the device anyway).

For more information, see Configure the ability to change attributes of print jobs at the device.

Can users change their print job settings when using Direct Printing?

Yes. Users can change their print job settings at the device no matter how they have sent the print job to the print queue.

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