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Reports and insights

Available to customers on:

🔎 Admin console: Reports

Utilize reports to create and maintain a more efficient and cost-effective print fleets in both single- or multiple-vendor print environments. Use reports along with Job Logs and Activity Logs to learn everything you could ever want to know about your print environment. 

Visualize your most important information

PaperCut Hive and Pocket Reports offer a unified and detailed perspective of your printers’ activities. Reports allow you to:

  • easily comprehend your print, scan, copy, and fax operations
  • visualize important metrics
  • explore specific devices, users, and print jobs.

With that wealth of information to hand, you can:

  • evaluate your organization’s activities at your printers
  • gain valuable insights into your users
  • examine the environmental impact of your business operations.

Revealing this crucial information about your users and printers can help you identify inefficiencies, opportunities to tweak usage policies, and potential cost-saving opportunities.

Sample preview of Executive Summary Report

Executive Summary report

In PaperCut Hive and Pocket, reports can visually represent print, copy, scan, and/or fax data in a bar chart or tabular format.

We offer a range of reports, including user-friendly, pre-built reports you can create with just one click.

Accessing and previewing reports

To access reports, in the admin console main menu, in the EXPLORE section click Reports.

To get a sense of each report, click the thumbnail image in the list. A sample report and description are displayed.

A screenshot of the Executive Summary report, showing a bar graph of the number of job types per month by total pages

List of available reports

REPORT

INSIGHTS

Environmental Summary 

See how the jobs your users are submitting impact the environment.

Executive Summary

Monitor the overall printing situation with this quick snapshot of job types, color mode, paper side settings, user activity, and printer use.

Executive Summary + Insights

View all the goodness of the Executive Summary report with extra insights and tips. Use this version to understand how to use and apply the data to help manage printing at your organization.

Largest Print Jobs

Discover all the information you need about a print job, scan, or copy job - including who, when, and where.

Printer Activity Summary

Discover your most-used printers and the job types they’re printing.

Printer List

Understand job and page totals for your actively used printers.

User Activity Summary

Understand your users, their activity, and who prints what.

User List

View all of your active users and snapshots of their print activity. 

Report formats

There are two report formats available.

  • CSV reportsUse the CSV reports to access the data in plain text format. This format is suitable for importing data into programs such as Microsoft Excel or Google Sheets.
  • PDF reports (Coming soon) PDF is the most appropriate format for printing. To view these reports, your computer must have a PDF viewer installed.

Generating a report

To generate a report, simply select your desired report on the Reports and Insights page. 

The report opens and automatically displays data from the last 30 days. 

To change the date range, under the report tile click the Report period dropdown, select the date range, and click Apply.

If one of the common date ranges supplied in the list, such as Yesterday, Last 90 Days, and Last Year etc. isn’t suitable, you can always use the Custom option.

Exporting data

If a report is downloadable you’ll see a Download button at the top right of the report page. 

To export your data, click Download, then click CSV as the file type. A CSV of your data will be downloaded to your PC/mobile device. 

Viewing top printers and top users

Top printers

The Printer Activity Summary report lists the activities for your top 100 printers. If you would like to view data for all of your printers, view the Printer List Report.

Top users 

The User Activity Summary report lists the activities of your top 100 users. If you would like to view data for all of your active users, view the User List report or the Activity Log.

Viewing the most- and least-used printers

The Executive Summary report lists your 5 most-used and 5 least-used printers 

If you want to dig into the activity of a specific printer, view the Printer List report or the Activity Log.

Viewing which users print the most and the least

Users who print the most

The Executive Summary report lists your top 10 users. 

If you want to dig into the activity of a specific user, view the User List report or the Activity Log.

Users who print the least

The User List report details all of the print activities for every user who prints in your organization. 

To identify who’s printing the least, download the CSV data and use Excel or Google Sheets to sort the data from descending to ascending for the activity that you are interested in, for example, Print, Copy, Black and White etc. 

Environmental Summary report - calculations explained

We use various environmental statistics figures to estimate the impact that your paper usage has had on the environment. The statistics include:

  • trees worth of paper used
  • carbon emitted to produce the amount of paper used
  • energy used to produce the amount of paper used.

To provide these statistics, PaperCut uses figures based on cited sources. For example, to calculate the number of trees consumed PaperCut performs the simple calculation: paper used x pages per tree = trees consumed.

The meaning of the reported values and how they are calculated are detailed below.

Trees

This value corresponds to a percentage of a tree that has gone into making the paper. 

The value assumes that the user is printing on standard A4 or Letter sheets and that 8,333 sheets make up a tree.

Carbon

This value corresponds to greenhouse gases released in the production of the paper (CO2 equivalent). 

The value assumes that the user is printing on standard A4 or Letter sheets and one sheet equals 12.7g CO2. This amount is equal to 2.5 metric tons of CO2 carbon equivalents per metric ton of paper.

Phone charges

This value represents the energy used to charge a smartphone.

The energy value is represented by relating it to the equivalent energy consumed by a charging a smartphone. This provides users with a real-world understanding of the value. This value assumes that 7.84g of CO2 are produced every time a smartphone charged.

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