PaperCut MF - Release History

Fixes:

• Windows Print Provider: Fixed an issue that could cause the Print Provider to crash when Hardware Checks are enabled (since 18.2.4).
• Admin web interface: Fixed missing translations for Find-Me Printing configuration.

Enhancements:

• PaperCut MF Windows installer: An installation log file ([users-home-directory]/AppData/Local/Temp/Setup Log [timestamp] #[filenumber].txt) is now created by default.
• When a PaperCut MF upgrade cannot proceed because older versions are detected and cannot be deleted, a detailed error message with resolution options is now displayed.

Fixes:

• Windows hardware page count with PaperCut Port Monitor: Fixed an issue that caused the page count to be incorrectly reported in some cases when the print job is deleted.
• Epson large format PostScript printer drivers: Fixed an issue that caused the page size to be incorrectly detected when using roll paper sizes larger than A4.
• NEC PostScript drivers: Fixed an issue that caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).
• Windows Print Provider: Fixed an issue in very high print volume environments that sometimes caused a held print job to be lost.
• Page analysis: Fixed an issue that caused print jobs to fail when the paper size field had garbled characters.
• Web Print: Fixed an issue that stopped the status of Web Print jobs changing from "Processing" to "Cancelled" when a print script cancelled the jobs.
• iPrint: Fixed an issue that occasionally prevented jobs from being released in a Find Me environment.
• Reports: Fixed an issue that caused the "Department printing - summary" and "Office printing - summary" reports to take a long time to generate.
• Secure LDAP: Fixed an issue that sometimes caused sync failures when using wildcard certificates (since 18.2.3).
• Fixed an issue where new internal users were not being synced into groups.
• Security: Fixed an issue that incorrectly included sensitive configuration information in debug logs.

Copier / Device Integration:

• Fuji Xerox ApeosPort V+:
  • Changing print job settings at the device:
    • Improved the touch response of all the checkboxes on the Print Release screen.
    • Fixed an issue on the Print Release screen that caused the screen to become unresponsive when a user selected multiple print jobs and then selected the "Force grayscale" or the "Force 2-sided" checkbox.
    • Fixed an issue when a held print job's "User" field on the Print Release screen had a value with capital letters that incorrectly allowed delegated users (users who are able to release delegated held print jobs originally printed by other users) to change the settings of the job.
  • Fixed an issue when using swipe card authentication on a device in sleep mode or low power mode that failed to authenticate the user.
  • Fixed an issue when using swipe card authentication with a PIN that incorrectly displayed a blank button, instead of the "Login" button, on the Login screen.
  • Integrated Scanning: Fixed an issue on A4 devices (such as, C3320) that caused scans to fail when using portrait mode.
• HP (OXP Printer Only):
  • Added a config key to customize the list of supported card readers (ext-device.hp-oxpd.additional-card-readers.vid-pid.hex).
  • Fixed an issue when using swipe card authentication with a PIN that incorrectly displayed a blank button, instead of the "Login" button, on the Login screen.
  • Fixed an issue that caused card readers to stop working after a PaperCut MF Application Server restart.
• HP (OXP):
  • Changing print job settings at the device:
    • Improved the touch response of all the checkboxes on the Print Release screen.
    • Fixed an issue on the Print Release screen that caused the screen to become unresponsive when a user selected multiple print jobs and then selected the "Force grayscale" or the "Force 2-sided" checkbox.
    • Fixed an issue when a held print job's "User" field on the Print Release screen had a value with capital letters that incorrectly allowed delegated users (users who are able to release delegated held print jobs originally printed by other users) to change the settings of the job.
  • Added a config key to customize the list of supported card readers (ext-device.hp-oxpd.additional-card-readers.vid-pid.hex).
  • Fixed an issue when using swipe card authentication with a PIN that incorrectly displayed a blank button, instead of the "Login" button, on the Login screen.
  • Fixed an issue that caused card readers to stop working after a PaperCut MF Application Server restart.
• HP (Pro):
  • Added a config key to customize the list of supported card readers (ext-device.hp-oxpd.additional-card-readers.vid-pid.hex).
  • Fixed an issue that caused card readers to stop working after a PaperCut MF Application Server restart.
• Konica Minolta (OpenAPI):
  • Changing print job settings at the device: Fixed an issue when a held print job's "User" field on the Print Release screen had a value with capital letters that incorrectly allowed delegated users (users who are able to release delegated held print jobs originally printed by other users) to change the settings of the job.
  • Added a config key to customize the color of the buttons on PaperCut MF screen headers (ext-device.konica-minolta.browser.header-image-color).
  • The "Show button to release all pending jobs" checkbox has been removed from the Device Details page (Device Details > Print Release > Enable print release). The "Select all" checkbox is now always displayed on the device's Print Release screen.
  • Performance improvement: Reduced the time taken to log in to the device.
  • Fixed a layout issue on the Print Release screen that caused a held print job with a very long document name to overflow and push the job's time stamp outside the screen.
• Ricoh (SmartSDK) version 2.2.3*:
  • Changing print job settings at the device: Fixed an issue when a held print job's "User" field on the Print Release screen had a value with capital letters that incorrectly allowed delegated users (users who are able to release delegated held print jobs originally printed by other users) to change the settings of the job.
• Sindoh (OpenAPI):
  • Changing print job settings at the device: Fixed an issue when a held print job's "User" field on the Print Release screen had a value with capital letters that incorrectly allowed delegated users (users who are able to release delegated held print jobs originally printed by other users) to change the settings of the job.
  • Added a config key to customize the color of the buttons on PaperCut MF screen headers (ext-device.sindoh.browser.header-image-color).
  • The "Show button to release all pending jobs" checkbox has been removed from the Device Details page (Device Details > Print Release > Enable print release). The "Select all" checkbox is now always displayed on the device's Print Release screen.
  • Performance improvement: Reduced the time taken to log in to the device.
  • Fixed a layout issue on the Print Release screen that caused a held print job with a very long document name to overflow and push the job's time stamp outside the screen.
• Toshiba (e-Bridge Open Platform V3+):
  • Changing print job settings at the device:
    • Improved the touch response of all the checkboxes on the Print Release screen.
    • Fixed an issue on the Print Release screen that caused the screen to become unresponsive when a user selected multiple print jobs and then selected the "Force grayscale" or the "Force 2-sided" checkbox.
    • Fixed an issue when a held print job's "User" field on the Print Release screen had a value with capital letters that incorrectly allowed delegated users (users who are able to release delegated held print jobs originally printed by other users) to change the settings of the job.
  • Fixed an issue when using swipe card authentication with a PIN that incorrectly displayed a blank button, instead of the "Login" button, on the Login screen.
• Xerox (EIP 3.0+):
  • Changing print job settings at the device:
    • VersaLink and AltaLink devices: Improved the touch response of all the checkboxes on the Print Release screen.
    • Fixed an issue on the Print Release screen that caused the screen to become unresponsive when a user selected multiple print jobs and then selected the "Force grayscale" or the "Force 2-sided" checkbox.
    • Fixed an issue when a held print job's "User" field on the Print Release screen had a value with capital letters that incorrectly allowed delegated users (users who are able to release delegated held print jobs originally printed by other users) to change the settings of the job.
  • Fixed an issue when using swipe card authentication with a PIN that incorrectly displayed a blank button, instead of the "Login" button, on the Login screen.

Other Notes:

• If you are running v18.1.1 or later, there is NO database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes:

• PostScript drivers:
  • Fixed an issue for landscape PDF files printed from Adobe Acrobat Reader that caused a watermark to be placed in an incorrect position.
  • Fixed an issue that caused watermarks to either not be applied or applied to the wrong position for some n-up setups and for Adobe Acrobat Reader on Windows.
  • Google Cloud Print: Reduced the size of color print job spool files.
  • Email to Print: Reduced the size of color print job spool files.
  • HPLip driver: Fixed an issue causing an incorrect color page count.
  • Fuji Xerox DocuPrint CP400 d and DocuPrint CP405 d PCL6 drivers: Fixed an issue causing an incorrect color page count.
  • Fixed an issue where PostScript comments could, on rare occasions, cause an incorrect page count to be reported.
  • Fixed an issue where watermarks were not added to print jobs generated from the application 'KWS (UZ Leuven)'.
• Kyocera KX driver: Fixed an issue that caused an incorrect number of copies to be reported when the user selected KPDL as the PDL from the Print Properties dialog.
• Google Cloud Print: Fixed a rare issue that caused an error message due to an unexpected HTTP Status Code response during Google Cloud Print configuration.
• Email to Print: Fixed a rare issue that prevented the set up of Email to Print with guest printing.
• Standard Release Station: Added more detail and clarity to the error message displayed when a job is prevented from being released because its settings contravene the printer's filters and restrictions.
• Print Provider: Fixed an issue that on rare occasions stopped jobs being sent to the printer.
• Windows Print Provider:
  • Fixed an issue that could cause the Windows Print Provider log (print-provider.log) rotation to fail.
  • Fixed an issue that occasionally caused some print jobs to be deleted in a very high print volume environment.
• CUPS Print Provider with Mobility Print: Fixed an issue where some print jobs from iOS clients with IPv6 addresses were not tracked.
• PaperCut LPD Service: Added an option in the pc-lpd.config file to enable the host address to be removed from the job owner's name (RemoveHostAddress = true).
• Active Directory: Fixed an issue in multi-domain environments that imported user details from only the first domain when an on demand user is created.
• Fixed an issue that prevented the secondary card ID number from being generated during on-demand user creation.
• Fixed an issue that prevented the secondary card ID from synchronising from a secondary sync source.
• Site Server: Fixed an issue that caused authentication to fail for an on-demand user when they attempted to log in before the Site Server had synced with the Application Server.
• Security:
  • Added CSRF origin checks to the Mobile Print Release interface.
  • Updated the bundled Java SE Runtime Environment to version 8 update 181, to incorporate the latest security fixes from Oracle.
• iPrint: Added details about print data timing into the debug log (print-provider.log) to improve performance diagnosis.

Copier / Device Integration:

• Fuji Xerox ApeosPort V+:
  • Changing print job settings at the device:
    • The Print Release screen now displays the Account and Balance details of the account that the held print job will be charged to upon release, instead of the account that was originally assigned to the job when it was printed.
    • The 'Force grayscale' checkbox is no longer displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.grayscale.enabled is set to N.
    • The 'Force 2-sided' checkbox is no longer displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.duplex.enabled is set to N.
    • Fixed a layout issue on translated Print Release screens that caused the "Print" button and the "Trash" icon to be inaccessible and pushed outside the screen.
    • Fixed an issue causing an error to be incorrectly displayed on the Print Release screen when a user selected more than 400 held print jobs, then clicked the "Refresh" icon.
    • Fixed an issue that prevented users from accessing the print settings of an individual held print job until the Print Release screen had finished loading all held print jobs (since 18.2.2).
  • When anonymous access is enabled, the Login screen displays a "Start" button, instead of a "Login" button.
• HP (FutureSmart Legacy) version 1.2.4*:
  • FutureSmart 4.6.0.1 firmware devices: Fixed an issue introduced by FutureSmart 4.6.0.1 firmware that displayed a "400 Bad Request" error when clicking the "Configure" button on the device's web interface (General > PaperCut Server Configuration).
• HP (OSA):
  • Added a config key to hide the "Home" button on the Print Release screen and the Scan Actions screen (ext-device.hp_osa.app-to-home).
  • Fixed an issue that incorrectly double-charged users when they canceled a copy job, causing them to have an insufficient balance, and preventing them from starting another job during the same active session.
  • Fixed an issue that sometimes caused some device functions (such as, Integrated Scanning) to become unavailable.
  • Integrated Scanning:
    • German: Fixed an issue on the Scan Settings screen that caused the selected settings to not be highlighted.
    • If Integrated Scanning is accessed from a non-PaperCut MF device application, then after the completion of the scan job, the Scan Complete screen now returns to the device's home screen, instead of the PaperCut MF Home screen.
• HP (OXP):
  • Changing print job settings at the device:
    • The Print Release screen now displays the Account and Balance details of the account that the held print job will be charged to upon release, instead of the account that was originally assigned to the job when it was printed.
    • The 'Force grayscale' checkbox is no longer displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.grayscale.enabled is set to N.
    • The 'Force 2-sided' checkbox is no longer displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.duplex.enabled is set to N.
    • Fixed a layout issue on translated Print Release screens that caused the "Print" button and the "Trash" icon to be inaccessible and pushed outside the screen.
    • Fixed an issue causing an error to be incorrectly displayed on the Print Release screen when a user selected more than 400 held print jobs, then clicked the "Refresh" icon.
    • Fixed an issue that prevented users from accessing the print settings of an individual held print job until the Print Release screen had finished loading all held print jobs (since 18.2.2).
  • Added the ability to control access to device functions using the device's web interface (Security > Access Control).
  • When anonymous access is enabled, the Login screen displays a "Start" button, instead of a "Login" button.
  • FutureSmart 4.6.0.1 firmware devices: Provided a fix for an issue introduced by FutureSmart 4.6.0.1 firmware that prevented card readers from working correctly after a period of time.
• HP (OXP Printer Only):
  • Added the ability to control access to device functions using the device's web interface (Security > Access Control).
  • FutureSmart 4.6.0.1 firmware devices: Provided a fix for an issue introduced by FutureSmart 4.6.0.1 firmware that prevented card readers from working correctly after a period of time.
• Konica Minolta (OpenAPI):
  • Changing print job settings at the device:
    • The Print Release screen now displays the Account and Balance details of the account that the held print job will be charged to upon release, instead of the account that was originally assigned to the job when it was printed.
    • The 'Force grayscale' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.grayscale.enabled is set to N.
    • The 'Force 2-sided' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.duplex.enabled is set to N.
    • Fixed an issue on the Print Release screen when selecting multiple jobs and clicking the "Refresh" icon that caused the initial display of the number of jobs and pages selected to be inaccurate for a few seconds, before displaying the details accurately (since 18.2.0).
    • Fixed an issue when using swipe card authentication that sometimes displayed the wrong buttons on the Print Release screen (since 18.2.1).
  • Integrated Scanning: The Scan Details screen on the device now displays a warning message when the scan's filename contains invalid characters (such as, '/').
  • Added more detail and clarity to the error message displayed when attempting to install PaperCut MF on a device that has another third party authentication application installed.
  • Fixed an issue that occasionally caused the device to freeze after a user logged out.
• Kyocera (HyPAS) version 2.2.0*:
  • Integrated Scanning: Fixed an issue that incorrectly allowed users to start black and white, JPEG scan jobs on devices that do not support this scan setting. The device now displays a detailed error message and prevents users from starting such jobs.
  • Strict Zero Stop: Fixed an issue that caused additional pages to be copied after the selected account balance had reached zero.
  • Fixed a layout issue that caused large-sized custom logos to display incorrectly, pushing other buttons outside the screen.
• Ricoh (SmartSDK) version 2.2.3*:
  • Changing print job settings at the device:
    • The Print Release screen now displays the Account and Balance details of the account that the held print job will be charged to upon release, instead of the account that was originally assigned to the job when it was printed.
    • The 'Force grayscale' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.grayscale.enabled is set to N.
    • The 'Force 2-sided' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.duplex.enabled is set to N.
  • Fixed an issue when using swipe card authentication on a device in sleep mode that required two card swipes to successfully authenticate the user.
  • Fixed an issue that caused PaperCut MF to crash on the device when the config key ext-device.ricoh.locale had an invalid value (invalid locale override).
• Sharp (OSA):
  • Added a config key to hide the "Home" button on the Print Release screen and the Scan Actions screen (ext-device.sharp_osa.app-to-home).
  • Fixed an issue that incorrectly double-charged users when they canceled a copy job, causing them to have an insufficient balance, and preventing them from starting another job during the same active session.
  • Fixed an issue that sometimes caused some device functions (such as, Integrated Scanning) to become unavailable.
  • Integrated Scanning:
    • German: Fixed an issue on the Scan Settings screen that caused the selected settings to not be highlighted.
    • If Integrated Scanning is accessed from a non-PaperCut MF device application, then after the completion of the scan job, the Scan Complete screen now returns to the device's home screen, instead of the PaperCut MF Home screen.
• Sindoh (OpenAPI):
  • Changing print job settings at the device:
    • The Print Release screen now displays the Account and Balance details of the account that the held print job will be charged to upon release, instead of the account that was originally assigned to the job when it was printed.
    • The 'Force grayscale' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.grayscale.enabled is set to N.
    • The 'Force 2-sided' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.duplex.enabled is set to N.
    • Fixed an issue on the Print Release screen when selecting multiple jobs and clicking the "Refresh" icon that caused the initial display of the number of jobs and pages selected to be inaccurate for a few seconds, before displaying the details accurately (since 18.2.0).
    • Fixed an issue when using swipe card authentication that sometimes displayed the wrong buttons on the Print Release screen (since 18.2.1).
  • Integrated Scanning: The Scan Details screen on the device now displays a warning message when the scan's filename contains invalid characters (such as, '/').
  • Added more detail and clarity to the error message displayed when attempting to install PaperCut MF on a device that has another third party authentication application installed.
  • Fixed an issue that occasionally caused the device to freeze after a user logged out.
• Toshiba (e-Bridge Open Platform V3+):
  • Changing print job settings at the device:
    • The Print Release screen now displays the Account and Balance details of the account that the held print job will be charged to upon release, instead of the account that was originally assigned to the job when it was printed.
    • The 'Force grayscale' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.grayscale.enabled is set to N.
    • The 'Force 2-sided' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.duplex.enabled is set to N.
    • Fixed a layout issue on translated Print Release screens that caused the "Print" button and the "Trash" icon to be inaccessible and pushed outside the screen.
    • Fixed an issue on the Print Release screen when selecting more than 400 held print jobs and clicking the "Refresh" icon that displayed an error.
    • Fixed an issue that prevented users from accessing print settings of an individual held print job until the Print Release screen had finished loading all held print jobs (since 18.2.2).
  • When anonymous access is enabled, the Login screen displays a "Start" button, instead of a "Login" button.
• Toshiba (eConnect):
  • Added a config key to hide the "Home" button on the Print Release screen and the Scan Actions screen (ext-device.toshiba_econnect.app-to-home).
  • Fixed an issue that incorrectly double-charged users when they canceled a copy job, causing them to have an insufficient balance, and preventing them from starting another job during the same active session.
  • Fixed an issue that sometimes caused some device functions (such as, Integrated Scanning) to become unavailable.
  • Integrated Scanning:
    • German: Fixed an issue on the Scan Settings screen that caused the selected settings to not be highlighted.
    • If Integrated Scanning is accessed from a non-PaperCut MF device application, then after the completion of the scan job, the Scan Complete screen now returns to the device's home screen, instead of the PaperCut MF Home screen.
• Xerox (EIP):
  • EIP 3.0+:
    • Changing print job settings at the device:
      • The Print Release screen now displays the Account and Balance details of the account that the held print job will be charged to upon release, instead of the account that was originally assigned to the job when it was printed.
      • The 'Force grayscale' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.grayscale.enabled is set to N.
      • The 'Force 2-sided' checkbox is not displayed on the Print Release screen, if the config key ext-device.change-print-job-settings.duplex.enabled is set to N.
      • Fixed a layout issue on translated Print Release screens that caused the "Print" button and the "Trash" icon to be inaccessible and pushed outside the screen.
      • Fixed an issue on the Print Release screen when selecting more than 400 held print jobs and clicking the "Refresh" icon that displayed an error.
      • Fixed an issue that prevented users from accessing print settings of an individual held print job until the Print Release screen had finished loading all held print jobs (since 18.2.2).
    • When anonymous access is enabled, the Login screen displays a "Start" button, instead of a "Login" button.
  • EIP 1.5+:
    • Integrated Scanning: Fixed an issue that caused Integrated Scan jobs to intermittently fail (since 17.4.0).

For Integrators:

• Release Station API: Added a JobReleaseStatus (FilterRestriction) to releaseJob and releaseJobs, to prevent users from releasing jobs that contravene the printer's filter and restrictions.

Job Ticketing:

For more information about changes to Job Ticketing, see the Job Ticketing Release Notes page.

Mobility Print:

For more information about changes to Mobility Print, see the Mobility Print Release Notes page.

Other Notes:

• If you are running v18.1.1, there is NO database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes:

• Pay Station: Fixed an issue preventing the following pay stations from starting:
  • Apex 5000
  • Microcoin
  • SEM-ACS 9500Ss
  • Boscop Coin Op.
  This issue also displayed an "ApplicationException: Unknown vendor" error in the server log. For more information, see Known Issues

Enhancements:

• HP (OXP): Added support for Integrated Scanning.
• Fuji Xerox ApeosPort V+: PaperCut MF now supports all Fuji Xerox ApeosPort-V (or higher) devices.
• Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
  • Color (color to grayscale)
  • Duplex mode (1-sided to 2-sided)
  • Copies
  • Account
  Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  This applies to:
  • Fuji Xerox ApeosPort V+
  • HP (OXP)
  • Konica Minolta (OpenAPI)
  • Ricoh (SmartSDK)
  • Sindoh (OpenAPI)
  • Toshiba (e-Bridge Open Platform V3+)
  • Xerox (EIP 3.0+)
• Active Directory synchronization is now included in the system debug logs when system debug logging is enabled.
• On the Printer Copy Settings page, you can now select all common or select all printer settings.
• On the Device Copy Settings page, you can now select all common or select all device settings.
• Print Release: IPPS print queues are now included in the list of suggested Find Me destination queues on the Device Details page, when the network address matches the destination address of the MFD.
• Scan to Cloud Storage:
  • Added a new cloud storage provider for DropBox Business and Box.
  • Translations are now available in the following languages:
    • Catalan
    • Chinese (Hong Kong)
    • Chinese (Taiwan)
    • German
    • Hungarian
    • Italian
    • Japanese
    • Portuguese (Portugal)
    • Spanish
    • Turkish
    • Welsh
  • Improved the error messages for license activation.
• Language support: Welsh is now available.
• Toner levels are now reported on IPPS print queues.

Fixes:

• Security:
  • Fixed an issue that allowed an Admin with partial admin rights to gain additional admin rights in the Admin web interface.
  • Site Server: Fixed an issue that incorrectly included sensitive authentication information in debug logs.
  • Continuing security improvements on the PaperCut MF Admin and User web interfaces, to reduce vulnerability to deserialization attacks.
• Fixed an issue that caused web interface logins to fail when the proxy setup added an X-Forwarded-For header that included a port. This enables sites to use Mobility and Web Client logins with this proxy setup.
• Standard Release Station: Fixed a layout issue that caused the Print All and Cancel All buttons to be inaccessible when using an onscreen keyboard on some screens.
• Fixed an issue that caused a "Could not find message for key" error message for some Release Station job cancellation messages.
• Mac User Client: Fixed an issue preventing Mac User Clients from connecting to the Application Server over IPv6.
• Admin Web Interface: Fixed an issue that caused long printer/device group names to flow outside the Printer/Device group dropdown box on some screens.
• Fixed an issue that caused an error when silently deploying the PaperCut MF Application Server and pre-populating the setup wizard using setup-defaults.properties. See Automated Application Deployment.
• CBORD payment gateway:
  • Improved some error messages, and removed some confusing messages that displayed when the balance was low.
  • Improved security support for legacy CBORD users.
• MacOS generic PCL driver: Fixed an issue that prevented:
  • simplex to duplex conversion
  • changing the number of copies.
• OKI PostScript drivers: Fixed an issue that in some cases caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).
• Xerox PCL6 drivers: Fixed a rare issue that caused changing the number of copies to fail.
• Print Provider:
  • Fixed an issue that occasionally printed garbled characters in the debug logs.
  • Changed a setting so the Print Provider communicates correctly with the PaperCut MF Application Server and Site Server when a content filter service is used. For details, refer to SonicWall with Content Filter Service.

Copier / Device Integration:

• Fuji Xerox ApeosPort V+:
  • PaperCut MF now supports all Fuji Xerox ApeosPort-V (or higher) devices:
    • PaperCut MF now supports Fuji Xerox ApeosPort V+ Multifunction Devices (MFDs), offering a simplified setup that doesn't require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-V (or higher) devices.
    • The device type "Fuji Xerox ApeosPort VI+ (AIP)" has been renamed "Fuji Xerox ApeosPort V+ (AIP)" on the Devices > Create Device page.
  • Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account
    Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
  • Real-time Activity Dashboard: Fixed an issue that displayed multiple rows of identical, unnecessary device status update logs.
  • Fixed an issue that prevented users from being able to enter credentials in the "ID number" field on the Login screen when using the panel numerical keypad.
  • Fixed an issue that could cause a JavaScript error to appear when logged-in users with non-ASCII characters in their username attempted to access the native device menu from a PaperCut MF screen.
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
• HP (FutureSmart Legacy):
  • Added a config key to toggle the display of the PaperCut MF Account Selection icon on the device (ext-device.hp.register.account-selection).
• HP (OSA):
  • Improved the layout, color, design, and appearance of some device screens.
• HP (OXP Printer Only):
  • Added support for branding customization (header, logo, background, and text color).
  • Improved the appearance of PaperCut MF icons on the device.
  • Added a config key to hide the PaperCut MF Account Selection icon on the device (ext-device.hp-oxpd.register.account-selection).
  • Added a warning message on the Device Details page when SSL is not enabled.
  • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
  • When attempting to enable HTTPS, if the number of certificates allowed on the device has been exceeded, the Device Status now displays "Started (with errors) - Certificate error", instead of "Started (with errors) - Unknown error"
  • Added a config key to allow PaperCut MF to register all supported card readers connected to the device by default, if the Swipe Card authentication method is selected (ext-device.hp-oxpd.register.card-reader).
  • Fixed an issue that prevented users from being able to enter credentials in the "ID number" field on the Login screen when using the panel numerical keypad.
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
• HP (OXP):
  • Added support for Integrated Scanning.
  • Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account
    Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  • Added support for branding customization (header, logo, background, and text color).
  • Improved the appearance of PaperCut MF icons on the device.
  • Added a config key to hide the PaperCut MF Account Selection icon on the device (ext-device.hp-oxpd.register.account-selection).
  • Added a warning message on the Device Details page when SSL is not enabled.
  • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
  • When attempting to enable HTTPS, if the number of certificates allowed on the device has been exceeded, the Device Status now displays "Started (with errors) - Certificate error", instead of "Started (with errors) - Unknown error"
  • Added a config key to allow PaperCut MF to register all supported card readers connected to the device by default, if the Swipe Card authentication method is selected (ext-device.hp-oxpd.register.card-reader).
  • Fixed an issue that prevented users from being able to enter credentials in the "ID number" field on the Login screen when using the panel numerical keypad.
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
• HP Pro:
  • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
  • When attempting to enable HTTPS, if the number of certificates allowed on the device has been exceeded, the Device Status now displays "Started (with errors) - Certificate error", instead of "Started (with errors) - Unknown error"
• Konica Minolta (OpenAPI):
  • Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account
    Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  • Improved the layout, color, design, appearance, and usability of all the PaperCut MF device screens.
  • Users can now multi-select print jobs for release.
  • iOption 4.9 and later: When using Integrated Scanning, users are now able to add more pages to the current scan job and receive it as a single PDF.
  • PaperCut MF for iOption OpenAPI 18.2.0 and above does not support devices running the NetFront Browser. This includes: C650, C550, C451/C353, C253, 751, 601/501, 421, 361/C652, C552, C452/C652DS, C552DS/C360, C280, C220/423, 363, 283, 223/602, 502, 652, 552. You can still use these devices without iOption.
  • Fixed an issue when "Automatically release jobs upon login" is enabled, that hid the message on the Home screen about the number of jobs that have been automatically released.
• Ricoh (SDK/J) version 6.0.5*:
  • Ricoh Remote Operation Client 1.2.3:
    • Simplified the process for installing applications by adding a single button to browse through directories and locate the required file.
    • Updated the bundled RXOP library to version 3.6.1.
• Ricoh (SmartSDK) version 2.2.2*:
  • Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account
    Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • Ricoh Remote Operation Client 1.2.3:
    • Simplified the process for installing applications by adding a single button to browse through directories and locate the required file.
    • Updated the bundled RXOP library to version 3.6.1.
• Sharp (OSA):
  • Improved the layout, color, design, and appearance of some device screens.
• Sindoh (OpenAPI):
  • Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account
    Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  • Improved the layout, color, design, appearance, and usability of all the PaperCut MF device screens.
  • Users can now multi-select print jobs for release.
  • iOption 4.9 and later: When using Integrated Scanning, users are now able to add more more pages to the current scan job and still receive it as a single PDF.
  • PaperCut MF for iOption OpenAPI 18.2.0 and above does not support devices running the NetFront Browser. You can still use these devices without iOption.
  • Fixed an issue when "Automatically release jobs upon login" is enabled, that hid the message on the Home screen about the number of jobs that have been automatically released.
• Toshiba (e-Bridge Open Platform V3+):
  • Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account
    Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
  • Fixed an issue that prematurely logged out users when attempting to access device functions by clicking the "Access Device" button on PaperCut MF screens.
• Toshiba (eConnect):
  • Improved the layout, color, design, and appearance of some device screens.
• Xerox (EIP):
  • EIP 3.0+:
    • Changing print job settings at the device**: The SysAdmin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
      • Color (color to grayscale)
      • Duplex mode (1-sided to 2-sided)
      • Copies
      • Account
      Viewing print job settings at the device: The SysAdmin can now configure the PaperCut MF Print Release screen to hide or display the account and the balance of a print job.
  • EIP 1.5+, 1.0+:
    • Switch mode devices: Added a config key that by default displays only PaperCut MF applications, hiding all other non-PaperCut MF applications, to prevent the device's Home screen from freezing upon login (ext-device.xerox.support-switch-mode).
  • EIP 1.5+:
    • Added support for guest access (anonymous authentication in conjunction with other authentication methods).
    • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.

For Integrators:

• If the user's home folder is set in User Details, developers using the SSO Device API can now discover it.
• 3rd party hardware or payment gateway APIs: Added a work around to re-enable some failed API integrations. For more information, see Known Issue 14161.

Job Ticketing:

• The Job Ticketing installer can now be downloaded directly from within PaperCut MF so customers can trial the product.
• Added a new print scripting recipe for Job Ticketing that displays a one-off pop up message informing them about a new Print Room or FabLab.
• Added a new print scripting recipe for Job Ticketing that cancels a large print job after a specified number of pages, and prompts the user to submit the print job to the Print Room instead.
• Fixed an issue in Job Ticketing where email notifications could not be sent when a suffix was applied to the user emails in PaperCut MF.

For more information about changes to Job Ticketing, see the Job Ticketing Release Notes page.

Mobility Print:

For more information about changes to Mobility Print, see the Mobility Print Release Notes page.

Other Notes:

• If you are running v18.1.1, there is NO database upgrade.
• ** If you use print scripts, then when upgrading from 18.1.4 or below, the ability to change print job settings at the device is switched off by default. Before switching on this feature, read the following considerations.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• The End User License Agreement (EULA) has been updated.

Enhancement:

• The PaperCut MF manual is now available on the PaperCut website providing more information about PaperCut MF functionality, such as Scan to Cloud. You can find it here.

Fixes:

• Fixed an issue where if the Print Release device function was enabled together with one or more other device functions, and then all functions were disabled, PaperCut MF would incorrectly accept the changes when at least one device function must be enabled.
• Fixed an issue where if Print Release and all other device functions were disabled, and then only Print Release was enabled, PaperCut MF would incorrectly display an error saying that no device functions were enabled.
• Integrated Scanning: Fixed an issue that would have required a user to re-register Scan to Cloud Storage by November 2018.
• Fixed an issue that would otherwise require a user to re-register their Scan To Cloud service by November.
• Fixed an issue that prevented the PaperCut Save Paper Desktop Widget from being installed.
• Print Provider: Improved the Windows error logging in print-provider.log.
• Ricoh: Fixed an issue where the toner details were incorrectly reported for some colors.
• Sharp PostScript driver: Fixed an issue that occurred when printing both color and grayscale pages in a booklet output that caused an incorrect total page count and an incorrect color page count.
• Canon UFR II printer driver: Fixed an issue that prevented color to grayscale conversion.
• MAC/Linux (CUPS): For new installations and upgrades of PaperCut MF, the default setting EnablePrinterAutoImport is now set to "on". PaperCut MF will now automatically import newly added printers. This setting does not override existing installations.
• Generic PostScript printer driver on macOS: Fixed an issue causing an incorrect page count when duplex printing an odd number of pages.
• Xerox 57xx: Fixed an issue where pressing the "Access Device" button did not display the device home page.
• RISO: Added support for the new features in the RISO developed solution for Comcolor FW and GD devices, including card self association, login via user ID, and better support for shared accounts, and account confirmation. Note: Delete old devices in PaperCut MF before updating the device firmware.

Copier / Device Integration:

• Fuji Xerox ApeosPort VI+:
  • Fixed an issue that caused text and buttons on some screens to be incorrectly aligned.
• HP (FutureSmart Legacy) v1.2.3*:
  • Fixed a rare issue that occurred when a user logged out causing the device to display Error 49.38.07.
• HP (OXP Printer Only):
  • Fixed an issue that caused text and buttons on some screens to be incorrectly aligned.
• HP (OXP):
  • Fixed an issue that caused text and buttons on some screens to be incorrectly aligned.
• Konica Minolta (OpenAPI):
  • A message is now displayed on the Device Details page when PaperCut MF serves a SHA1 certificate to a Konica Minolta device. The message directs the SysAdmin to a Knowledge Base article on how to resolve the SHA1 communication issue. You can optionally disable the display of this message via a config key (ext-device.konica-minolta.browser.show-sha1-message).
  • Fixed an issue that caused text and buttons on some screens to be incorrectly aligned.
• Sindoh (OpenAPI):
  • A message is now displayed on the Device Details page when PaperCut MF serves a SHA1 certificate to a Sindoh device. The message directs the SysAdmin to a Knowledge Base article on how to resolve the SHA1 communication issue. You can optionally disable the display of this message via a config key (ext-device.sindoh.browser.show-sha1-message).
• Toshiba (e-Bridge Open Platform V3+):
  • Fixed an issue that caused an error message to be displayed on the Account Confirmation page at login when the device was already running a job in the background.
  • Fixed an issue that caused text and buttons on some screens to be incorrectly aligned.
• Xerox (EIP):
  • Fixed an issue that caused text and buttons on some screens to be incorrectly aligned.

Other Notes:

• This release does NOT contain a database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes:

• Mobility Print: On Linux and macOS servers, fixed an issue preventing the account selection popup from being displayed when enabled.
• Azure AD Secure LDAP synchronization: The user/group synchronization option in the Configuration Wizard and the Options > User/Group Sync page has been changed from Azure AD to Azure AD Secure LDAP.
• Google Cloud Print: Fixed an issue that occasionally prevented PaperCut MF from connecting to the Google Cloud Print service to publish printers and print documents.
• Linux/Mac: Improved handling of "Printer Command Jobs" to prevent erroneous charges and unnecessary Account Selection Popups.
• The login button to the PaperCut Pay Station is now disabled while the user is being authenticated. This addresses an issue that could result in funds not being correctly associated with the user's account.
• Enhanced the Windows Print Provider when using SNMP to detect printer errors. Windows queue status is now updated with the correct printer error state.
• Fixed an issue in the external account API that caused canceled jobs charged to shared accounts to be be refunded incorrectly.
• Batch user and shared account import: Fixed an issue that allowed unsupported file types to be uploaded.
• User Client: Fixed an issue causing toast messages to be incorrectly displayed when they are disabled.
• Fixed a broken link in Programs > PaperCut MF to "Top-Ten Hidden Features".
• Fixed a rare issue that caused an "Unable to resolve" error to be displayed on the Job Log page when Hardware Check was enabled.
• Print Archiving: Fixed a rare issue that caused print archiving to fail, especially when printing via Mobility Print.
• Print Provider:
  • Windows: Improved the time to release print jobs, especially in environments with a high number of held print jobs.**
  • Fixed an issue that caused "Unable to get print job info" entries in the Print Provider log for print jobs that had already been printed.**
  • Provided an option to fix an issue when Sonicwall Firewall Content Filtering System (CFS) is used that prevented secondary servers and Direct Print Monitors from accessing the Application Server and Site Servers. For details on how to set this option, see SonicWall with Content Filter Service.**
  • Windows: PaperCut MF takes the Windows Job Status into consideration when canceling a print job. In addition to the Job Status of Error, the Windows Print Provider now also recognizes Offline, Paper Out, and User Intervention as potential errors.**
• PostScript drivers:
  • Fixed an issue causing incorrect page counts of print jobs generated from KWS (UZ Leuven).
  • Fixed a rare issue with some PostScript drivers that caused a color page to be incorrectly detected as grayscale.
• OKI PostScript drivers: Fixed an issue that, when multiple pages were printed on a single sheet of paper (n-up printing), caused an incorrect page count to be recorded in PaperCut MF logs.
• OKI C711: Fixed an issue that caused hardware page validation checks to fail.
• Epson: Fixed an issue causing color jobs to be charged as grayscale on some recent devices.
• Linux with pdftocairo: Fixed an issue that caused color jobs to be charged as grayscale.

Copier / Device Integration:

• Dell (eSF) version 2.6.0*:
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • When configuring device functions via the config key ext-device.lexmark.approved-actions, you can now prefix any value with "guest_" to specify the functions available to guest users.
  • Scan jobs using third party applications (such as Scan Center) can now be sent to the user's home directory that is configured in the Admin web interface.
  • Reduced vulnerability to scripting attacks on the device's web configuration page.
  • Fixed an issue that sometimes caused the device to become unstable when PaperCut MF was stopped and restarted several times in a row.
  • Fixed an issue that made the device's web configuration page accessible to unauthenticated users via an unpublished URL.
  • Fixed an issue that prevented swipe-to-logout from working.
• Fuji Xerox ApeosPort VI+:
  • Improved the touch response of check boxes on the device's Print Release screen.
  • Integrated Scanning:
    • Scan jobs of multiple JPG files now deliver the JPG files in the correct order to the user.
    • Changed the Scan to Cloud Storage icon on the device screen from a folder image to a cloud image.
• HP (OXP Printer Only):
  • On the Account Confirmation screen on the device, the "Confirm" button now displays fully on all translated versions of the screen.
• HP (OXP):
  • Improved the touch response of check boxes on the device's Print Release screen.
  • Fixed an issue that caused an error message to be displayed on the device when notifications for fax complete where configured.
• HP Pro:
  • Added support for IPv6 SSL certificates.
  • Added more detail and clarity to the device registration status error messages on the PaperCut MF Admin web interface.
• Konica Minolta (OpenAPI):
  • Integrated Scanning: Changed the Scan to Cloud Storage icon on the device screen from a folder image to a cloud image.
• Lexmark (eSF) version 2.6.0*:
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • When configuring device functions via the config key ext-device.lexmark.approved-actions, you can now prefix any value with "guest_" to specify the functions available to guest users.
  • Scan jobs using third party applications (such as Scan Center) can now be sent to the user's home directory that is configured in the Admin web interface.
  • Reduced vulnerability to scripting attacks on the device's web configuration page.
  • Fixed an issue that sometimes caused the device to become unstable when PaperCut MF was stopped and restarted several times in a row.
  • Fixed an issue that made the device's web configuration page accessible to unauthenticated users via an unpublished URL.
  • Fixed an issue that prevented swipe-to-logout from working.
• OKI (eSF) version 2.6.0*:
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • When configuring device functions via the config key ext-device.lexmark.approved-actions, you can now prefix any value with "guest_" to specify the functions available to guest users.
  • Scan jobs using third party applications (such as Scan Center) can now be sent to the user's home directory that is configured in the Admin web interface.
  • Reduced vulnerability to scripting attacks on the device's web configuration page.
  • Fixed an issue that sometimes caused the device to become unstable when PaperCut MF was stopped and restarted several times in a row.
  • Fixed an issue that made the device's web configuration page accessible to unauthenticated users via an unpublished URL.
  • Fixed an issue that prevented swipe-to-logout from working.
• Sharp (OSA):
  • Fixed an issue that hid the "Print All" button on the device's Print Release screen.
  • Integrated Scanning: Changed the Scan to Cloud Storage icon on the device screen from a folder image to a cloud image.
• Toshiba (eSF) version 2.6.0*:
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • When configuring device functions via the config key ext-device.lexmark.approved-actions, you can now prefix any value with "guest_" to specify the functions available to guest users.
  • Scan jobs using third party applications (such as Scan Center) can now be sent to the user's home directory that is configured in the Admin web interface.
  • Reduced vulnerability to scripting attacks on the device's web configuration page.
  • Fixed an issue that sometimes caused the device to become unstable when PaperCut MF was stopped and restarted several times in a row.
  • Fixed an issue that made the device's web configuration page accessible to unauthenticated users via an unpublished URL.
  • Fixed an issue that prevented swipe-to-logout from working.
• Toshiba (e-Bridge Open Platform V3+):
  • Improved the touch response of check boxes on the device's Print Release screen.
  • Integrated Scanning: Changed the Scan to Cloud Storage icon on the device screen from a folder image to a cloud image.
• Xerox (EIP):
  • EIP 1.5+: Added a config key to customize the label of the PaperCut MF Home icon displayed on the device (ext-device.xerox.home-app-label).
  • EIP 3.0+:
    • Improved the touch response of check boxes on the device's Print Release screen on VersaLink and AltaLink devices
    • Fixed an issue on VersaLink and AltaLink devices that caused users to be prematurely logged out when attempting to access device functions by clicking the "Access Device" button on the PaperCut MF Home screen.
  • Integrated Scanning: Changed the Scan to Cloud Storage icon on the device screen from a folder image to a cloud image.

Mobility Print:

• For more information about changes to Mobility Print, see the Mobility Print Release Notes page.

Job Ticketing:

• For more information about changes to Job Ticketing, see the Release Notes within the product.

Other Notes:

• If you are running v18.1.1, there is NO database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• Fixes and enhancements marked with ** require a Print Provider upgrade.

Fixes:

• Fixed an issue that displayed garbled characters in translated messages on all web interfaces (since 18.1.1).

Other Notes:

• If you are running v18.1.1, there is NO database upgrade.

New Features:

• Scan to Cloud Storage: PaperCut MF's Integrated Scanning solution now provides a secure and effortless way to get documents to the cloud. A growing number of cloud storage providers, including Google Drive, DropBox (personal), OneDrive (Personal), OneDrive for Business, are available in PaperCut MF. It's secure and easy to set up, and seamlessly integrates with the overall PaperCut MF experience.
  Note: Scan to Cloud Storage is available on all Integrated Scanning-enabled devices. However, an active Premium Upgrade Assurance (PUA) subscription is required to use this feature.
• End-to-end encryption of print jobs over the network: PaperCut MF now supports encryption of print jobs over the network. The link between the print server and printer can now be encrypted using IPPS, and an IPPS printer can be configured as a Find Me destination queue.
• Azure AD user and group sync: Added support for Azure AD Secure LDAP as a new Sync Source option in the Options > User/Group Sync page, when Azure AD Domain Services is enabled.
• Fuji Xerox ApeosPort VI+: PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn't require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.
• HP Pro (Fast Release): PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn't require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.

Enhancements:

• GDPR print management, data privacy, and security compliance: To assist with with Europe's General Data Protection Regulation "Right to be Forgotten":
  • The Privacy Option ("Remove document information from the Job Log after") to redact potentially sensitive data elements from the Job Logs page, has been enhanced to redact additional attributes of the print jobs (file size, user client details, comments, watermarks, and digital signature). Additionally, the timestamp can also be redacted.
  • The server command "permanently-redact-user-data" has been enhanced to redact the file size, user client details, comments, watermarks, and digital signature of print jobs from the Job Logs page.
• Job Ticketing:
  • Added a new config key to customize the name of the Print Rooms / FabLabs tab in the User web interface (user.job-ticketing.override-button-display-name).
  • The System Health interface now includes endpoints to monitor the status of Job Ticketing.
    For more information about changes to Job Ticketing, see the Release Notes within the product.
• Global Print Driver (version 100.1.0): The driver's page output order is now "front to back". **
• PaperCut MF User web interface: The temporary option to revert to the pre-17.2 User web interface branding is no longer available.
• PaperCut Views: PaperCut Views and PaperCut MF can now be installed on the same server.
• Security:
  • When a print server is detected as being offline, the following now occurs:
  • held print jobs (pending release) are now hidden by default until the print server is back online, to prevent them from being automatically released after the outage.
  • print jobs queued for printing (released) are placed back on hold by default, to prevent them from being automatically printed when the print server comes back online.
  • The command line option "CreateSSLKeystore" now has the option to generate and import self-signed certificates that have custom keystore and keystore key passwords.
  • Continuing security improvements on the PaperCut MF Admin and User web interfaces, including cookie security and library dependencies, to reduce vulnerability to scripting attacks.

Fixes:

• Fixed an issue that prevented Print Archive spool files from being viewed or downloaded (since 18.1.0).
• User web interface: Internet Explorer 11 in compatibility mode is now forced into a higher document standard to ensure pages are rendered correctly.
• Fixed an issue to ensure that Low Balance email notifications are triggered for copy and scan jobs.
• Web Print: Fixed an issue that displayed a JavaScript error in the browser's console when clicking the file "drop zone" in the User web interface.
• Reports: Fixed an issue to ensure that access to the "User printing - summary" report (Users), the "Group print summary" report (Groups), and the "Account print summary" report (Accounts), is restricted to PaperCut MF Administrators with "Access reports section" enabled (Options > Admin Rights).
• Site Servers: Fixed an issue that incorrectly caused Site Servers to intermittently switch between online and offline modes.
• macOS and Linux: Fixed an issue that caused the Print Provider to log to old rotated log files.

Copier / Device Integration:

• Fuji Xerox ApeosPort VI+:
  • PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn't require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.
• HP Pro (Fast Release):
  • PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn't require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.
• HP (OXP Printer Only):
  • Added support for tracking and controlling USB print jobs.
  • Added support for Shared Account selection, including the ability to add comments to invoices of Shared Accounts.
  • Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).
  • Added support for the Securakey ET4-AUS-D card reader.
  • Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.
• HP (OXP):
  • Simplified the layout of the PaperCut MF Account Selection screens on the device.
  • Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).
  • Added support for the Securakey ET4-AUS-D card reader.
  • Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.
• Kyocera (HyPAS) version 2.1.2*:
  • Fixed an issue on some newer models that incorrectly displayed a blank screen when accessing device functions.
  • Integrated Scanning: Fixed an issue that displayed an error message (Unable to create scan) when starting a new scan job.
• Ricoh (SDK/J) version 6.0.5*:
  • Added support for the Bio-Buddy biometric reader.
• Ricoh (SmartSDK) version 2.1.6*:
  • Fixed an issue that prematurely terminated copy jobs after the Sleep Timer or Auto Logout Timer had elapsed.
  • Integrated Scanning: Fixed an issue that sometimes caused Integrated Scanning to be unavailable.
• Sharp (OSA):
  • V3.x and below: Fixed an issue introduced in 17.3 that could cause the PaperCut MF Home icon and the PaperCut MF Print Release icon to become unavailable when SSL was enabled.
• Toshiba (e-Bridge Open Platform V3+):
  • Simplified the layout of the PaperCut MF Account Selection screens on the device.
  • Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.
  • Added a config key to allow or prevent searchable PDFs from being created when using PaperCut MF's Integrated Scanning, based on the device's OCR capabilities (ext-device.toshiba.disable-ocr).
  • Fixed an issue that incorrectly displayed an error when a user with relevant permissions attempted to release a print job of another user (since 17.4.4).
• Xerox (EIP):
  • 1.5+: Simplified the layout of the PaperCut MF Account Selection screens on the device.
  • 3.0: Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.
  • 3.0+: VersaLink and AltaLink devices: Fixed an issue that caused some high resolution Integrated Scanning jobs to fail.

For Integrators:

• Web Services API: Modified the setUserAccountSelectionAutoChargePersonal method in the Web Services API to enable popup notifications for personal accounts.

Mobility Print:

• For more information about changes to Mobility Print, see the Mobility Print Release Notes page.

Other Notes:

• Windows 2008 (non R2) and 32-bit: As per our End Of Life Policy announcement, the PaperCut MF Application Server can no longer be installed on Windows 2008 (non R2) and 32-bit environments.
• **Requires an upgrade of the PaperCut Global Print Driver.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• This release includes a database upgrade.

Fixes:

• Site Server: Added an option to activate device registration throttling, to resolve an issue that occasionally caused the Application Server to stop responding when a high number of devices were registered via a Site Server.
• db-tools with an internal database: Fixed an issue that sometimes caused an OutOfMemory exception when executing an incorrect query (since 17.2.1).
• Find Me printing: Fixed an issue that caused an occasional print job to be lost when in a high print volume environment.
• 3rd party hardware payments: Added the ability to print the amount to be credited to the user on error receipts (via the %credit% variable).

Copier / Device Integration:

• HP (OXP):
  • Fixed an issue that caused an "Unexpected end of file" error when enabling SSL.
• HP (OXP Printer Only):
  • Fixed an issue that caused an "Unexpected end of file" error when enabling SSL.
• Ricoh (SDK/J) version 6.0.5*:
  • Fixed an issue that prevented the embedded application from being installed on the device via the Remote Operation Client.
• Toshiba (e-BRIDGE Open Platform):
  • Added support for tracking of print jobs initiated by "Print and Scan directly using EWB (e-BRIDGE Web Browser)".
  • Fixed an issue that caused a null pointer exception message in the Application Server debug log (server.log) when the Home Page and Login URL in TopAccess were empty.
• Toshiba (MDS):
  • Added support for tracking of print jobs initiated by "Print and Scan directly using EWB (e-BRIDGE Web Browser)".

Other Notes:

• If you are running v17.2.1 or later, there is NO database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Enhancements:

• Tuned Java parameters to improve Application Server performance on large sites.
• Pay Station: When a Pay Station fails to connect to the Application Server to update a user's balance, the Pay Station now displays an error message and prints a transaction error report (if an acknowledgement printer is attached), so the user has proof that the transaction did not succeed.

Fixes:

• Reduced the CreateSSLKeystore default certificate validity duration to not exceed 2038, to safeguard older devices running into a 2038 date rollover issue.
• macOS High Sierra (CUPS): Reduced the time it takes for a printer to be available in the Control Printer Monitoring.command script.
• Standard Release station via Site Server: Fixed an issue that caused an empty print release list for Hold/Release queue managers.
• Fixed an issue that caused Site Servers to display lower total amounts of Devices on the 'About' tab if those Devices were registered directly to the same Site Server.
• Integrated Scanning: Fixed an issue preventing Integrated Scanning failure notifications when the MFP is connected to a Site Server.
• User Client:
  • Fixed an issue that prevented the User Client from launching when the User Client icon was double-clicked in the Windows task tray.
  • Fixed an issue that caused high memory usage, especially when a high number of shared accounts are used.
  **Note: User Clients require an upgrade.
• Web Print:
  • Fixed an issue that caused the "Maximum document/file upload size" value to be ignored and set to 256MB instead.
  • Sandbox mode: Fixed an issue that caused multiple print jobs to be generated for each Web Print job in some virtual environments.
  ***Note: Web Print sandbox servers require an upgrade.
• Google Cloud Print:
  • Fixed a rare issue that caused a Google Cloud Print job to be printed multiple times.
  • Fixed an issue that sometimes prevented PaperCut MF from publishing all printers to Google Cloud Print when there were a large number of printers.
• Printer compatibility improvements:
  • RISO ComColor with PaperCut Global Print Driver: Added a new PDL transform to fix an issue that caused the printed output to have incorrect settings when printing in duplex, color, or selecting specific tray settings.
  • Canon printers on Linux and MacOS: Fixed an issue that caused an incorrect number of copies and pages to be reported for some Canon devices when using CUPS printing.
  • Epson printers: Fixed an issue that caused an incorrect number of copies and pages to be reported for some Epson printers.
  ****Note: Secondary servers require a Print Provider upgrade.

Copier / Device Integration:

• HP (FutureSmart Legacy) version 1.2.2*:
  • The embedded bundle is now signed with a SHA-256 hash instead of with SHA-1.
  • Fixed a security issue that allowed a device admin/user account user to access the Print Release and Account Selection apps using the identity of the last PaperCut MF user to log in.
  • Fixed an issue that caused a long custom login message to flow over other elements on the screen (e.g. username and password).
• HP (OXP):
  • Added support for the following RF IDeas card readers:
    • RDR 80581AKU-PPCT
    • RDR-805T1AKU
    • RDR-805H1AKU
  • Fixed an issue that caused the card reader to stop working if it was not in use for more than 60 minutes.
  • The text label of the "Select All" checkbox on the Print Release screen is now clickable.
• HP (OXP Printer Only):
  • Added support for the following RF IDeas card readers:
    • RDR 80581AKU-PPCT
    • RDR-805T1AKU
    • RDR-805H1AKU
  • Fixed an issue that caused the card reader to stop working if it was not in use for more than 60 minutes.
  • The text label of the "Select All" checkbox on the Print Release screen is now clickable.
• Ricoh (SmartSDK) version 2.1.5*:
  • Added support for Ricoh's System Auto Reset timer. The user will now be logged out when the System Auto Reset timer expires due to inactivity (this requires the Function Priority to be PaperCut MF).
  • Fixed an issue that occasionally caused access to Device Functions and Integrated Scanning to be incorrectly blocked with the message "No account selection options available for user".
  • Fixed an issue that occasionally caused PaperCut MF to stop working when the Print Release screen displayed long document names.
  • Fixed an issue where pressing the Back button on the Account confirmation screen resulted in a partial logout if it was the first screen displayed after login.
• Toshiba (e-BRIDGE Open Platform):
  • Improved security by adding an advanced config key ("secure-app-server-url) to ensure incoming requests from an MFP are secure using SSL.
  • Fixed an issue that caused PaperCut MF to stop working with the device when "ext-device.toshiba.secure-odca" was enabled.
• Toshiba (MDS):
  • Improved security by adding the following advanced config keys:
    • secure-scanning - ensures calls to the MFP for scanning are secure using SSL.
    • secure-app-server-url - ensures incoming requests from an MFP are secure using SSL.
  • Fixed an issue that caused a long custom login message to flow over other elements on the screen (e.g. username and password).
  • Fixed an issue that caused the "Job Status" button on the Print Release screen to disappear when there were no held print jobs.
  • Fixed an issue that caused PaperCut MF to stop working with the device when "ext-device.toshiba.secure-odca" was enabled.
  • The text label of the "Select All" checkbox on the Print Release screen is now clickable.
  • Fixed an issue that caused an error message when a user tried to log in if:
    • "ext-device.home-screen.show-balance" was set to Y, and
    • the user's Account Selection was set to "Automatically charge to personal account".
• Xerox (EIP):
  • EIP 1.5+: Fixed an issue that displayed an error message on login if the network was set up to use a hostname (instead of an IP address) for the Application Server.
  • EIP 3.0+: The text label of the "Select All" checkbox on the Print Release screen is now clickable.
  • EIP 3.0+: Fixed an issue that caused an error message when a user tried to log in if:
    • "ext-device.home-screen.show-balance" was set to Y, and
    • the user's Account Selection was set to "Automatically charge to personal account".
  • EIP 4.0+: Integrated Scanning now uses Medium Compression by default. This setting is configurable via a config key (ext-device.xerox.integrated-scan-job-compression).

For Integrators:

• On demand Payment Gateway API: Extended the API to support external lookup on different user properties, for example card ID or alias.

Other Notes:

• If you are running v17.2.1 or later, there is NO database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• Fixes and enhancements marked with:
  • ** require a User Client upgrade.
  • *** require a Web Print server upgrade.
  • **** require a Print Provider upgrade.

Fixes:

• Integrated Scanning: Fixed an issue preventing scanned documents from being delivered when the user's email is empty.

New Features:

• Job Ticketing is a new web-based order submission and workflow tool connecting PaperCut MF to in-house print rooms and 3D fabrication labs. Completely integrated into PaperCut MF, this tool not only tracks but also allows full workflow control of services, including:
  • Production printing
  • 3D printing
  • Laser cutting
  • CNC machining
  Using this tool, products and options are pre-configured, allowing users to easily submit an order online. These orders are then not only tracked and managed, but the progress and status of the job is also communicated to the user.
• HP OXP: PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup. This new "HP OXP" solution offers job tracking and secure print release and is now the primary HP embedded solution. For more information, see the Copier / Device Integration section for HP OXP.

Enhancements:

• GDPR print management, data privacy and security compliance: To comply with Europe's General Data Protection Regulation "Right to be Forgotten":
  • a new Privacy Option has been added to configure the time period after which potentially sensitive data elements of print jobs are permanently redacted from the Job Logs page. This includes Document Names of print jobs and thumbnail previews and spool files of archived print jobs.
  • the server command permanently-redact-user-data has been enhanced to redact the Document Names of cancelled or expired print jobs on the Job Logs page.
• Security: When a print server is detected as being offline, all its held print jobs (pending release) can now be hidden, to prevent them from being released during the outage. For more information about this feature and how to enable it, contact PaperCut Support.
• Linux and macOS (CUPS): Added more options to the configure-cups script when run from the terminal (list all available printers, add or remove individual printers).**

Fixes:

• Google Cloud Print: Fixed an issue on the Application Log page that displayed an incorrect line of text (!GoogleCloudPrintManager.printer-unpublished!), instead of the relevant message.
• HP drivers: Fixed an issue with some drivers that caused duplex print jobs to be detected as simplex (since 17.4.3).**
• Fuji Xerox PostScript drivers: Fixed an issue with some drivers that caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).**
• PostScript drivers: Fixed an issue in the print-provider.log file that sometimes incorrectly logged an "Unsupported image compression" error.**
• Fixed an issue that caused some discrepancies in the Environmental Dashboard's "Usage This Month" graph when including December 2017 Job Logs that were edited in January 2018.
• Site Servers: Fixed an issue that caused Site Servers with low system resources or running many embedded devices to frequently switch to offline mode even when the connection to the Application Server was available.

Copier / Device Integration:

• Canon (MEAP) version 1.4.0*:
  • Added an "Admin Login" button on the PaperCut MF Login screen to enable SysAdmins to log in to the device even when the device is disconnected from the PaperCut MF Application Server.
  • Added a config key to suppress the display of the PaperCut MF Print Release screen when there are no held print jobs (ext-device.canon.skip-release-screen-when-no-jobs).
  • Fixed an issue where Zero Stop failed to stop a restricted user with a zero or a negative balance from starting a new copy job.
  • Fixed an issue that prevented PaperCut MF from being able to detect some USB card readers and keyboards.
  • Added support for Canon MEAP v5.2 firmware.
  • Added support for Tiffany Blue devices (C356 and C256).
  • Improved Russian translation coverage.
• HP OXP:
  • PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup that doesn't require manual deployment of the embedded solution on the device. This new "HP OXP" solution offers job tracking and secure print release and is now the primary HP embedded solution. Integrated Scanning support will be added to this solution in a future release.
• HP (FutureSmart 4+) Print Only:
  • The device type "HP (FutureSmart 4+) Print Only" has been renamed "HP OXP (Printer Only)" on the Devices > Create Device page. The order system has been updated to reflect this.
  • Added support for Elatec TWN3 HID Prox, Elatec TWN3 iCLASS, Elatec TWN3 Mifare, and Elatec TWN4 Mifare, CZ208A, CE931A, and CE983A HP proximity card readers.
• HP (FutureSmart) version 1.2.1*:
  • The device type "HP (FutureSmart)" has been renamed "HP FutureSmart (Legacy)" on the Devices > Create Device page. The order system has been updated to reflect this.
  • Fixed an issue on devices running some versions of the HP FutureSmart 4 firmware that caused the device to become unstable when swiping to log in while simultaneously clicking on screen icons.
• HP (OSA):
  • Added a "Refresh" button on the Print Release screen when there are no held print jobs awaiting print release.
• Kyocera (HyPAS) version 2.1.1*:
  • When "Track & control scanning" is not enabled for the device, the Integrated Scanning workflow is now shortened and bypasses the account selection screens.
  • Fixed an issue when using Integrated Scanning that prematurely displayed the screen with the "Scan more" and "Send" options, before all the pages in the document feeder had been scanned.
• Sharp (OSA):
  • Added a "Refresh" button on the Print Release screen when there are no held print jobs awaiting print release.
• Toshiba eConnect:
  • Added a "Refresh" button on the Print Release screen when there are no held print jobs awaiting print release.
• Toshiba (MDS):
  • Added a config key to customize the login message on the PaperCut MF Login screen (ext-device.toshiba.login-instruction).
  • Shortened the French translations of button labels on the PaperCut MF Home screen to enable them to be positioned correctly.
• Xerox (EIP):
  • Fixed an issue when attempting to log out that sometimes displayed an error message.
  • EIP 1.5+ devices with First Generation Browsers (For example, WorkCenter 5325):
    • Fixed an issue that displayed an error message "No Shared Account Selected" even after a shared account was selected.
    • Fixed an issue on the PaperCut MF Print Release screen that either did not display the user's held print jobs or when displayed, did not allow the user to select any held print jobs.
    • Fixed an issue on the PaperCut MF Select Account screen that either did not display any shared accounts that the user had access to or when displayed, did not allow the user to select any shared account.

Other Notes:

• If you are running v17.2.1 or later, there is NO database upgrade.
• Fixes and enhancements marked with ** require a Print Provider upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• The PaperCut MF End User License Agreement (EULA) indemnification clause 11.1 has been updated.

Fixes:

• Fuji Xerox (AIP) / Dell (AIP): Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Konica Minolta (OpenAPI): iOption: Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Sindoh (Open API): iOption: Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Toshiba (MDS): Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Xerox (EIP): Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Fixed an issue that caused the number of devices to be incorrectly reported.

Copier / Device Integration:

• HP (FutureSmart 4+) Print Only:
  • Added a config key to enable granular control of device functions that users are permitted to access (ext-device.hp-oxpd.permission.whitelist).

Fixes:

• macOS High Sierra (CUPS): Fixed an issue triggered by a recent macOS High Sierra update, causing a delay in the display and monitoring of printers after installation, and when a new printer is subsequently added.
• macOS and Linux: Fixed a rare issue that sometimes failed to update the printer status and logged a pc-event-monitor error on the print-provider.log, when one or more printers had unresolvable hostnames.

Other Notes:

• If you are running v17.2.1 or later, there is NO database upgrade.

Enhancements:

• PayEx payment gateway: Added support for manual and on-demand transfer using the new WyWallet APIs.
• Printer in Error: The error message displayed when a printer is low in paper now displays a more specific message about the error and resolution rather than a generic error message.

Fixes:

• PostgreSQL database: Added support for PostgreSQL version 10. As per our End Of Life Policy announcement, PostgreSQL version 8.1 and below is no longer supported.
• Web Widget: Fixed an issue that caused the message "Widget Error" to be displayed, instead of the Environmental Impact Web Widget or the Balance Web Widget.
• Linux Web Print (Default mode): Fixed an issue that hid the Web Print tab on the PaperCut MF User web interface, making Web Print unavailable.
• Watermarking with PostScript drivers: Fixed an issue that caused watermarks on landscape pages to be printed in the wrong position or not printed.
• Page Analysis for PCL6 drivers: Fixed an issue for some drivers where a grayscale page containing a JPEG image was incorrectly detected as being a color page.
• HP plotters: Fixed an issue that under certain conditions caused the page size to be incorrectly detected.
• Site Server:
  • Site Server with external database: Fixed an issue on the Admin web interface and the System Health interface that failed to accurately detect a Site Server as being offline when the Site Server's external database was in error.
  • Fixed a rare issue that caused the Site Server to go into offline mode indefinitely.
• Web Print Sandbox on Windows Server 2008 R2 or Windows 8 and above using Client-Side Rendering (CSR):
  • Fixed an intermittent issue where some print jobs partially or completely failed to print.
  • Fixed an issue that occasionally caused print job attributes such as page count and ownership to be incorrectly detected.
• Fixed an issue that continued to send notifications for each low toner event, even when the frequency of alerts was set to daily, hourly or custom.
• Epson printers:
  • Fixed an issue that caused an incorrect page count on some large format printers.
  • Fixed an issue that caused an incorrect page count on some printers when duplex printing a document with an odd number of pages.
  • Fixed an issue that incorrectly detected a grayscale page as color on some printers.
  • Fixed an issue that failed to detect the document name on some printers.
• Novell iPrint: Fixed an issue that caused the Print Provider to crash when the File Descriptor Limit is reached.
• Fixed an issue that caused the Type/Model on the Printer Details page to be incorrect and inconsistent.
• Fixed an issue that caused an error on the Printer Details page when using multiple sessions and navigating between the Printers and Devices tab (since 17.3.2).
• Fuji Xerox PostScript driver with CentOS: Fixed an issue that caused duplex print jobs to be detected as simplex, for jobs redirected from a CentOS generic PostScript queue to a Fuji Xerox PostScript queue on a CentOS server.

Copier / Device Integration:

• Fuji Xerox (AIP) / Dell (AIP):
  • Fixed a rare issue on the Account Confirmation screen where tapping the Next button twice prematurely terminated the active session on the device.
• Ricoh (SmartSDK) version 2.1.3*:
  • Fixed an issue that could cause PaperCut MF to crash after the expiry of the auto logout timer or the device's sleep timer.
• Sharp (OSA):
  • Sharp MX3570: Fixed an issue that incorrectly truncated some button labels when using the French language.
• Toshiba (MDS):
  • Added support for tracking and controlling USB Printing.
• Xerox (EIP):
• First generation devices: Fixed an issue that caused the Print button to be hidden on the Print Release screen when using the Dutch language.
• Added a config key (enable-usb-print) to enable or disable USB printing.
• Fixed an Account Confirmation workflow issue that sometimes produced inconsistencies with the screens displayed and their settings.

For Integrators:

• Credit API: Fixed an issue that caused devices to be created incorrectly.

Other Notes:

• If you are running v17.2.1 or later, there is NO database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Enhancements:

• Ricoh (SmartSDK):
  • Support for Integrated Scanning. The all-in-one intuitive user interface provides a consistent and seamless experience.
  • Support for USB tracking.
  • Support for customizing the logo, and more.

  For more information, see the Copier / Device Integration section for Ricoh (SmartSDK).

• Mobility Print:
  • Support for Linux and macOS environments by the Mobility Print server.
  • DNS setup is even easier with a new improved workflow in the Mobility Print Admin interface to help you configure DNS-SD.
• Windows Print Provider: Added an option to change print queue error monitoring to SNMP (ErrorPollMethod=snmp in print-provider.conf). This speeds up the time on Fast Release Stations, Standard Release Stations and all web-based Release Station interfaces to:
  • block the release of print jobs when a print queue is in error, and
  • stop blocking the release when the print queue is no longer in an error state.
• Improved the wording of the "Make shared account/PIN code visible" security options in the Account Options area on the Options > General page.
• Web Print Sandbox mode security**: Document macros, which continue to be allowed by default, can now be blocked by setting the new config key to Y (web-print.disable-macros).
• Basque translations are now available for Ricoh (SDK/J) version 6.0.4 and the PaperCut MF User web interface.

Fixes:

• Mac and Linux: Fixed an issue where the printer toner level, model, and serial number was not updated on the Printer Details page for printers using some Xerox drivers.
• Windows Print Provider: Fixed a rare issue that caused Print Provider to crash if PDL transforms were enabled.
• Microsoft Applications on Windows 10: Fixed a rare issue that caused print jobs not to be tracked when printing to Windows servers with server side rendering, when Hide Document Names have been activated.
• HP printers on a Windows 10 or Windows Server 2016 print server: Fixed an occasional issue that caused an incorrect number of pages to be reported when printing multiple copies.
• Fixed an issue preventing device license numbers on the About page from updating after adding a new device.
• Site Server: Fixed an issue to improve Site Server registration and sync performance in organisations with many Site Servers where some Site Servers some times incorrectly switched to the offline mode.

Fixes:

• Fixed an issue that occasionally caused multiple User Client popups, and can cause excessive load on the Application Server.
• Diagnostics: Reduced the server load and decreased the duration when downloading the diagnostics file.

Enhancements:

• Increased the frequency of updating the Printer Status on the Admin web interface dashboard, from once in 120 seconds to once in 20 seconds.

Fixes:

• Epson SC-PX7V2 printers on Windows and Mac: Fixed an issue that incorrectly tracked and charged for every page in a color print document when multiple pages were printed on a single sheet of paper (n-up printing).
• Windows Print Providers: Fixed a rare issue that prevented PaperCut MF from tracking print jobs due to the Print Provider service being unable to start.
• Fixed an issue causing a refund for a job charged to a single default personal account to also be refunded to all the secondary external personal accounts.
• Mobile Print Release: Fixed an issue when users clicked the "Back" or "Refresh" button on the Job Info screen that incorrectly displayed a blank screen, making the mobile device unresponsive.
• Security: Fixed an issue when using the CreateSSLKeystore command line option to generate a self-signed SHA-256 certificate that incorrectly created a SHA1 certificate instead.
• MySQL database: Fixed an issue when searching for users on the Users > User List page that produced an error.

Enhancements:

• Security enhancements: When a print server is detected as offline, print jobs queued for printing will now be placed back on hold. Print jobs will not longer be automatically released when the print server comes back online.
• Site Server: Print Providers can now be configured to communicate directly with the Application Server during a Site Server outage, thereby improving print resilience.

Fixes:

• Linux: Fixed an issue that caused custom memory allocation settings to be ignored. As a result, the Application Server used the standard memory allocation, which is insufficient for some large sites (since 17.3.2).
• Fixed an issue that caused a CSRF validation error when logging in to the Admin or User Web Interface if server.force-host-header has been configured in server.properties (since 17.3).
  Note: Some sites that use a non-standard reverse proxy server configuration may continue to experience this issue. Some additional actions are required to resolve this.
• Fixed a rare issue that incorrectly displayed the name of the user of a redirected print job as SYSTEM on the Windows print queue.
• Windows User Client:
  • Added the ability to switch off toast notification popups.
  • Windows 8+: Fixed an issue that truncated messages and caused them to appear twice, as a balloon tip and as a toast notification popup.
  • Fixed an issue that sometimes caused toast notification popups to become inaccessible, behind taskbar icons.
• Postscript driver: Fixed a page count and color detection issue when printing from postscript to an LPD print queue.
• HP Universal PCL6 driver: Fixed an issue that occasionally caused a color page to be counted as a grayscale page.
• Toshiba PostScript and PCL driver: Fixed an issue that incorrectly detected and charged a print job using "Erasable Blue" color type as grayscale, instead of color.
• Oracle DB version 12.2.0.1 or below: Fixed an issue that caused PaperCut MF upgrades from version 15.x or below, to fail when using Oracle DB version 12.2.0.1 or below.

Important Notice: If after upgrading, a CSRF validation error message (HTTP ERROR 403: Problem accessing /app. Reason: CSRF validation) is displayed while attempting to log into the Admin or User web interface, then some additional actions are required. This is related to the CSRF HTTP header origin checks introduced in 17.3.2, in line with OWASP recommendations.

Enhancements:

• Branding customization: Report headers can now be customized with a logo, from the Options > General page.
• User client:
  • The color of negative credit balances displayed on the balance window can now be customized.
  • Improved the User Client start-up time after a computer has gone to sleep.
• Google Cloud Print: Added support to configure Google Cloud Print via a Proxy Server.
• Standard Release Station: Re-positioned the login fields to prevent them from being obstructed when using an on-screen keyboard.
• Card self-association: A username and PIN can now be used to self-associate cards at the device.
• Added the ability to sync a user's PIN from AD/LDAP to PaperCut MF (ldap.schema.userpin-field, ldap.2.schema.userpin-field, user-source.ad.user-pin-field).
• User and group sync: Users who are pending deletion are now displayed in the Test Sync Settings window.
• Direct Printing: Significantly reduced the size of the Windows Direct Print Monitor installer for customers using PaperCut without a print server.
• PaperCut MF installer: Added template custom server configuration files (service.conf / launch-app-server.conf) to help customers wanting to change server settings.
• Reports: Users to be included in an User Ad-hoc Report can now be selected from the "User name" drop-down.
• Shared Accounts: Added new methods to the web services API to set the Overdraft mode and value.
• Personal Accounts: Added new methods to the web services API to set the Individual Overdraft mode and value.
• The way in which diagnostics files are provided to PaperCut Support has been improved with an "Upload diagnostics file to PaperCut Support" option on the Options > Advanced page.
• Updated the bundled Java SE Runtime Environment to version 8, update 131, to incorporate the latest security fixes from Oracle.
• Payment Gateway module: The advanced API for on-demand payment now fully supports charging and balance inquiries for shared accounts.
• Security enhancements:
  • Improved coverage of HTTP header origin checks in both the Admin and User web interface, in line with OWASP recommendations.**
  • Removed unnecessary system and operating environment data (for example, OS version, web server resources, database type) from error messages.

Fixes:

• Windows: Fixed an issue that caused custom memory allocation settings to be ignored. As a result, the Application Server used the standard memory allocation, which is insufficient for some large sites (since 17.3.2).
• Shared Accounts: A warning message is now displayed on the Users > User Details page if the user does not have permission to access the assigned "Default shared account".
• Novell iPrint: Fixed an occasional issue causing print errors when enforcing grayscale or duplex print job settings.
• Direct Printing with Email to Print: Fixed an issue preventing the Printer Details page from being saved during Direct Print setup.
• Epson SureColor large format printers: Fixed a page count issue when using roll paper.
• Web Print: Fixed an issue in the Admin web interface that did not display the number of documents in the Web Print queue.
• Fixed an issue that occasionally caused an error on the Printers > Jobs Pending Release page for non built-in PaperCut Administrator accounts.
• Provided a workaround for a rare issue that caused grayscale conversions to not be applied. A config key has been added to force grayscale conversion for all jobs on a specific print queue.
• Fixed an issue that prevented the PRTG Template Generator from working with the SSL protocol (URLs with HTTPS).
• Improved the layout of the Printers > Charts page.
• Minor usability improvements to the Admin web interface, such as changed button colors and field sizes.
• Fixed an issue when modifying fields on the Devices > Scan Actions > Details page that generated an incorrect warning message (since 17.2.4).

Fixes:

• Load balancing: Fixed printer load balancing to correctly select the least busy target printer to minimize the wait times for print jobs (since 16.0).
• Reports: Fixed an incorrect label format issue on Executive Summary reports run for a single day.
• Server commands: Fixed an issue when running the add-printer-access-group server command without defined groups, that returned an error.
• Secure Print / Find-Me printing:
  • Samsung Universal Print driver: A new PDL transform is now available from PaperCut support that fixes the incorrect printing of some grayscale Word documents as color.
  • Fixed an issue on the Print Release section of the Device Details page that displayed an incorrect warning message when enabling find me printing support.
  • Fixed an issue on the Print Release section of the Device Details page that displayed an incorrect warning message when a virtual print queue had a long list (300 or more) of redirected destination queues.
  • Improved the load time of the Device Details page when many print queues are available (since 17.1).
• Fixed a rare issue when creating a new device, if skimming through the fields very rapidly without waiting for the page to fully load, that sometimes produced a stale link error.
• Integrated Scanning: Fixed an issue that prevented users from editing blank Scan Action fields (filename and subject) on the device.
• Xerox Print to Fax**:Added the ability to toggle the XeroxFax key in the print-provider.conf file to track Print to Fax jobs as fax jobs instead of print jobs.

Enhancements:

• Print Provider: Now shipping signed PaperCut MF DLL's (pcprintportmon.dll and pcprintportmonui.dll) for both x32 and x64 architecture.
• Mobility Print: Provide the ability for users to authenticate via Pin/ID from Mobility Print.
• Fast Release network card readers, and Devices with network card reader User Authentication: Added 'RFIDeas 241 (Client Mode)' connection mode, which provides improved stability for 'RFIDeas Ethernet 241' network card readers.

Fixes:

• Fixed a problem preventing the Application Server from using custom keystores that have a different key password to the main keystore password (since 16.1).
• PaperCut MF now uses HTTPS for "Check for updates" and "Report error" communication.
• Fixed a problem preventing user deletion when running the delete-existing-user server command without arguments.
• Fixed an issue where sometimes confirmation emails for newly created users were not sent.
• Added a new config key ("IgnoreOSDocumentNames") that ignores the document name set by the operating system, and instead uses the document name specified in the spool file.
• Web Print: Fixed an issue where if one user received a Web Print error about an unavailable printer, other users will then also persistently receive the same error.
• Fixed an issue that prevented the removal of an alternate ID from a printer or device.
• Minor layout improvements in the Admin web interface, including alignment and pagination.
• Novell iPrint: Fixed an issue that falsely logged errors about a missing ppd directory.
• Canon imagePROGRAF large format printers: Added support for tracking and reporting of print jobs.
• HP PCL6 driver on Windows 10: Fixed an issue causing in an incorrect number of pages to be recorded when N-up printing was used.
• HP Universal or HP Model Specific PCL 6 drivers: Fixed an issue causing Envelope #10 size print jobs to be reported and charged as "Default (other sizes)".
• OKI Universal PCL5 driver: Fixed an issue that reported the wrong number of copies for print jobs in some cases.
• Mobility Print (with Toshiba Universal 2 driver): Fixed an issue where color documents were detected and charged as grayscale documents.

Copier / Device Integration:

• Sharp (OSA):

  • OSA less than version 4.0: Fixed an issue preventing devices from connecting to the Application Server when SSL was enabled.

Other Notes:

• This release does NOT contain a database upgrade.

Enhancements:

• User web interface refresh:
  • The refreshed, modern interface introduced in 17.0 on the Admin UI has been expanded to the User web interface. This latest UI update provides users with a more intuitive and clean interface.
  • Support is provided for reverting to the pre-17.2 User web interface branding via a config key (user-ui.apply-new-style). This key will be available until v18.0.
• Payment Gateway module: The Payment Gateway pages have been redesigned in line with the rest of the User web interface. Note: You need to upgrade your Payment Gateway module to v17.2.0 or above to take advantage of the new design.
• Branding customization:
  • The Admin web interface and User web interface login screens can now have a custom background image, background color, and Log in button color.
  • The Options > General page now provides a simple way to customize the branding of the Admin web interface, User web interface, User Client, and Login screen.
  • A Reset to default button has been provided for all customization options.
• GDPR print management, data privacy and security compliance: To comply with General Data Protection Regulation in Europe:
  • added the ability to permanently redact user data, to comply with the "Right to be Forgotten".
  • added the ability to extract all data about a user, to comply with the "Right to Access".
• Shared Accounts:
  • Added the ability to restrict Admin rights to manage specific shared accounts rather than all shared accounts.
  • The 'Perform bulk changes' admin right now controls 'Batch Import/Update', 'Shared Account Sync', and 'Bulk account actions'.
  • When creating a shared account, the "Sub Account of" field displays only the accounts the Admin has access to.
  • The Quick find search will only search for accounts to which the Admin has access.
  • Added tooltips for the icons on the Shared Account List page.
• Secure Print / Find-Me printing: Enhancements to Secure Print and Find-Me now make it easier to find printers and get your configuration right the first time. Changes include:
  • Improved the Find-Me configuration experience by suggesting print queues that have been configured with the same network address as the device.
  • The Find-Me destination section on the Device Details page has been clarified with the addition of a third option for a scenario where multiple queues from different operating systems are pointing to the same device.
• Web Print: Improved the Application Log messages for debugging purposes by providing details of the Web Print server hostname.
• Added support for new Dimatek Value Loader hardware.

Fixes:

• Site Server:
  • Fixed an issue with Site Servers not going to offline mode when the Application Server was reachable but not operational.
  • Fixed a problem preventing newly registered web services devices on a Site Server from automatically starting (since 17.1).
• Fixed a performance issue when opening the Admin or User web interface after a restart (since 17.1).
• Fixed an issue preventing toner notifications from being sent when a replaced toner becomes low.
• When a device is disconnected from the Application Server, improved the error message for the user and added a Refresh button on the PaperCut MF interface on the device.

Fixes:

• Fixed an issue causing a user's PIN to be deleted when their account is changed from Restricted to Unrestricted and vice versa.
• The New User Settings now allows the setting of a negative credit balance.
• Fixed an issue when running the PaperCut Application Server on Windows 7 or above that prevented Winpopup notifications from being delivered to Windows clients.
• Mac and Linux:
  • Google Cloud Print and Email to Print: Fixed an issue preventing printing on Linux and Mac when there are 5 or more concurrent jobs being processed by a Print Provider.
  • Fixed an issue preventing jobs with shell interpreted meta-characters (such as backticks `) in the document title from printing to a virtual queue.
• Web Print sandbox mode: Fixed an issue that occurred after one or more Web Print servers go offline, causing a single print job with multiple copies to be incorrectly processed as multiple individual print jobs.
• Mobility Print: Improved page-level color detection for PostScript printers.
• Site Server: Fixed an issue causing Site Servers to go offline when "system.site.keepalive-interval-secs" has a higher value than "system.site.register-interval-secs".
• PDL transforms: Fixed an issue causing temporary files to be retained when PDL transforms were enabled.
• Kyocera Classic Universal KPDL driver: Fixed an issue when printing in booklet mode, that incorrectly detected total page count, color page count, page size and duplex as simplex.
• Konica Minolta BizHub 226 driver: Fixed an issue when printing multiple copies of a multi-page MS Word document, that incorrectly detected total page and copy count.
• Toner status:
  • Improved the reliability, accuracy, and level of detail of the Toner status on the Printer Details > Summary page.
  • Added support for more toner colors in the Toner status on the Printer Details > Summary page.
• Prevent job release to printers reporting errors: The following additional device types are now supported:
  • Lexmark Touchscreen Printer (eSF)
  • OKI Touchscreen Printer (eSF)
  • Dell Touchscreen Printer (eSF)
  • Toshiba Touchscreen Printer (eSF)
• Fixed an issue causing custom logos in the Admin web interface to display incorrectly in Internet Explorer 11.

Fixes:

• HSTS:
  • Fixed an issue that prevented HSTS from being disabled when "Redirect to HTTPS/SSL if available" is disabled.
  • HSTS can now be enabled only when the Windows Application Server is configured on port 443. This, reduces the chance of a SysAdmin mistakenly using a port that is not supported by the HSTS protocol.
• Epson LP-S8160 printers: Fixed an issue causing incorrect page count for duplex jobs on Windows print servers.
• Standard Release Station / Pay Station: Fixed an issue that caused the Add Value button to appear smaller than the other buttons.
• Site Server: Improved Application Server and Site Server performance in environments with a large number of Site Servers running many embedded devices.

Enhancements:

• Mobility Print: Continued improvements including:
  • Allow Mobility Print to connect through a Site Server when the Application Server is offline.
  • Support for per job authentication. Per job authentication mode enforces authentication for every print job.
  • Support for subnet based printer filtering. This allows you to provide visibility to a subset of printers depending on a user's subnet.
  • Support for Mobility Print on private cloud.
  • Support for .local domains to simplify configuration on macOS and iOS platforms.

  For more detailed information about bug fixes, see Mobility Print Release Notes.

• Watermarking and digital signatures: Watermarking and digital signatures are powerful capabilities that enhance printing security by allowing identification of the source of any printed document. Enhancements to the existing functionality include:
  • The addition of full page watermarking for PCL6 and PostScript print jobs. This allows you to print a repeating watermark across the entire page, making it impossible for someone to remove it without destroying the document. Note: If you have secondary servers (Print Providers), you must upgrade them all for this functionality to work.
  • The default text used in the printed watermark now includes the %signature% variable. This prints a digital signature on each page, which can be used to identify the exact job in the job log.
• Secure Print / Find-Me configuration: Enhancements to Secure Print and Find-Me now make it easier to find printers and get your configuration right the first time. Changes include:
  • Added the ability to filter the source queue list by printer name on the Create Device page and Device Details page.
  • The source queue list on the Create Device page and Device Details page now groups queues by Virtual with Hold/Release, Physical with Hold/Release, and No Hold/Release.
  • The Secure Print Release and Find-Me settings on the Device Details page are now contained in a separate Print Release section.
  • Added the ability to filter the Find-Me destination queue list based on the print queue name on the Device Details page.
  • Improved the clarity and detail of error messages displayed when Job Redirection is not configured correctly.
  • Ability to copy Job Redirection Settings from one printer to another.
• HSTS: Support for HTTP Strict Transport Security (HSTS), forcing browsers to connect only via HTTPS.
• Web Print: Improved performance when printing multiple copies of a document. Web Print now collates all copies into a single print job resulting in less network traffic, decreased load on the Application Server, and faster printing time. Note: You must upgrade ALL Web Print Sandbox servers in your organization for this functionality to work. For more details, click here.
• The What's Next gadget on the Admin web interface dashboard can now be hidden.
• Improved database performance when user accounts are retrieved. This speeds up a range of functions such as logging in and printing.

Fixes:

• Security enhancements:
  • Logging in to the Admin web interface and the User web interface now require the use of cookies. For security reasons, the use of session IDs in URLs when cookies are disabled is no longer permitted by default.
  • You can now configure the SSL cipher order preference to be either server cipher order or client cipher order.
  • Fixed an issue allowing admins who do not have App Log view permissions to see the App Log details on the Admin web interface dashboard.
  • Improve security controls on upload of scanned documents.
  • Web Print: Increased security around the upload of documents to a Web Print server.
• Secure Print Release:
  • Fixed an issue where print jobs deleted from the Windows print queue were not removed from the Release Station interface.
  • Changed the default release mode of the standard Release Station to Secure instead of ReleaseAny. The Secure release mode allows users to only release their own print jobs.
• Mobility Print: Fixed an issue preventing users from authenticating when a published printer had paper size restrictions.
• Fixed an issue preventing an admin from viewing more than the first page of refunds on the Printers > Refunds page.
• Fixed an issue causing analytics files to be incorrectly sent to PaperCut when the "Share system usage data" option is disabled. Note: These files did NOT collect any data.
• Internet Explorer 11: Fixed an issue causing the web interface tour tips to redisplay after being closed or skipped.
• Print scripting: Fixed an issue that occurred when 'action.user.onCompletionSaveProperty' was set to null, causing jobs to not be logged.
• Linux systemd systems: Now automatically allow a sufficient number of files to be opened, which means less manual configuration for larger implementations.
• PCL6 driver: Fixed an issue causing an incorrect page count when duplex printing from Internet Explorer.
• Canon LBP842C: Fixed an iOS printing issue that caused an incorrect page count.
• Epson SC-T7200D ESC/P2 driver: Improved page count accuracy on macOS print servers.
• Watermarking with PCL6 drivers: Fixed an issue where "Bottom of page" watermarking on landscape pages did not print.
• Mac and Linux: Removed an unnecessary error message when running some command line scripts.
• iOS printing: Fixed an issue preventing printing from iOS devices after upgrading the print server to macOS 10.12 (Sierra).

Fixes:

• Fixed an issue that prevented a mixed combination of the following platforms from running on the same PaperCut Application Server at the same time (since 17.0.0):
  • HP Future Smart
  • Toshiba v2 and MDS
  • Xerox EIP 1.0+ and 1.5+
• Site Server: Fixed a rare issue preventing the release of jobs when "Block the release of jobs when this device is in error" is enabled.
• OKI Universal PCL5 driver: Fixed an issue causing an incorrect page count when duplex printing an odd number of pages.
• Heartland payment gateway: Improved the Application Server performance when non-registered Heartland users attempted to use the Heartland payment system.

Enhancements:

• System Health interface :
  • When there are multiple Print Providers, individual print server IP addresses in addition to the host names are now displayed.
  • The base system health URL now provides the total number of held print jobs (heldJobsCountTotal) throughout the organization.

Fixes:

• Improved the layout of the Destination column on the Devices > Scan Actions page.
• Fixed an occasional issue causing the Application server to crash when server-commands are being used.
• The csv print log files ( [app-path]/server/logs/print-logs ) will now be retained for 30 days, instead of 1 day.
• The Printer Details page that incorrectly displayed the status of toners with low levels as "Unknown", now displays the status as "Some".
• Fixed an issue on the Schedule/Email Reports page causing the Type drop-down box to be hidden.
• Fixed an issue causing database imports to fail after upgrading from PaperCut version 14.x to 16.x or above.
• Oracle and PostgreSQL databases: Fixed an issue causing backups to fail when the database contains a non-PaperCut table.
• Internal user: Fixed an issue causing the user registration confirmation e-mail to occasionally not be sent.
• PCL6 printer drivers: Fixed an occasional issue preventing documents with an image from printing.
• Type-3 Universal printer driver: Fixed an issue when printing from Microsoft Store Windows Apps or Edge, which created 2 print job logs (cancelled and printed) for 1 print job.
• RISO ComColor FW5230 PostScript driver: Fixed an issue that incorrectly detected and charged a grayscale print job as color.
• Site Server: Fixed an issue when after a period of being offline, the Release Station on a Site Server would fail to send card self-association details to the Application Server.
• Performance enhancement: Optimized the Application Server to release system resources (threads) more rapidly after a period of peak load activity.
• Fixed an issue that allowed some users who are not SysAdmins to be able to download diagnostic files.
• Improved security to reduce vulnerability to XML-based attacks.
• System Health interface :
  • uptimeHours is now displayed as a decimal value (for example, 2 hours and 30 mins is displayed as 2.5).
  • Improved the way the build number is reported.

Fixes:

• Fixed an error when clicking on Users / Groups > Bulk user actions.
• Print Archiving: Fixed an issue causing the preview to be unavailable when using some PCL6 drivers (since 17.0.2).

Enhancements:

• Auto-complete of usernames is now provided when assigning admin rights.
• MAC/Linux(CUPS): PaperCut can now be configured to automatically detect new print queues.
• CommWeb payment gateway: Support for new CommWeb merchant accounts with password based authentication.
• Performance improvements:
  • Improved Application Server start up speed.
  • Improved performance when importing users from LDAP Active Directory.
  • Improved Application Server stability in Web Print environments with large user groups and many printers.
  • Improved performance of device related System Health URL endpoints.
  • Improved database performance to prevent Application Server crashes in environments with a large number of embedded devices.

Fixes:

• Fixed an issue on the Application Server login page for slow connections, where the cursor jumps to the Username field when the Password field is being completed.
• Fixed an issue allowing users to release print jobs when they have a zero personal balance, and also have access to a single shared account.
• Fixed an Advanced Scripting issue, which incorrectly charged users for a color print job when the script converted the job to grayscale (since 17.0.0).
• Ricoh RPCS: Fixed an issue causing an incorrect page count when printing multiple copies of a document with different page size.
• Konica Minolta C754SeriesPCL: Fixed an issue that incorrectly detected custom paper dimensions.
• UI refresh fixes (since 17.0.0):
  • Improved the appearance of disabled check boxes.
  • Improved the font display on Application Servers that are behind a firewall.
  • Fixed an issue with the alignment of the Actions menu on the Reports > Schedule / Email Reports page.
  • Fixed an issue preventing users from viewing all pages of scheduled reports when more than 25 reports have been scheduled.
  • Reinstated the Enlarge button on the Groups > Add/Remove Groups page.
  • Reinstated the display of print job attributes on the Logs > Job Log page.
• Fixed an error preventing access to a top up kiosk's Device Details page in the Admin web interface (since 17.0.2).
• Fixed an issue preventing new scan jobs from being delivered after undelivered scan jobs are manually deleted from the server.
• Fixed an issue causing the Cash Reconciliation report to be inaccessible from the Device Details page for users without report access rights.
• CopiCode-IP: Fixed an issue preventing users from logging into PaperCut MF on the device.

For a snapshot view of 17.0.2 features, see what's New and Noteworthy.

New Features:

• Mobility Print:
  • Mobility Print simplifies the printing process for Bring Your Own Devices (BYOD) and other end-user managed devices, across all prominent operating systems (iOS, Android, Chrome OS, Windows, or macOS). Whether on smartphones, tablets, laptops, or Chromebooks, by following a few simple steps, users can quickly discover and print to any printer, without requiring the assistance of a SysAdmin.
• Toshiba with Integrated Scanning:
  • PaperCut MF now supports the next generation Toshiba e-BRIDGE Next MFDs, offering simplified setup, a new modern and intuitive interface on the device, and seamless Integrated Scanning.
• New look Admin web interface:
  • PaperCut MF has been redesigned! It's modern, user friendly, and most importantly, it's a stepping stone for future improvements to the interface and feature development.

Enhancements:

• HTTPS/SSL Configuration: Ability to import SSL certificates directly from .PFX, P12, .PEM, .DER, and .CRT files.
• Global Print Driver: A Microsoft signed version of the PaperCut Global Print Driver has been included in the installation of PaperCut MF.
• PayEx Payment Gateway: Support for:
  • WyWallet and credit card for manual transfers.
  • On Demand transfer using WyWallet
• The Admin web interface Options > Admin Rights page now allows you to Select All or Clear All check boxes.
• Individual Admin web interface pages can now be bookmarked.
• Individual User web interface pages can now be bookmarked.
• Email to Print: Improved download speed from IMAP mail servers.
• Diagnostic log file rotation is now paused during the collection process to ensure that logs are not missed.
• Reduced database connection load when embedded devices initially connect to the Application Server.
• Scalability improvements to the Application Server when handling a large number of User Clients.
• A "Download Diagnostics file" button has been added to the Options > Advanced page. This button is used only for troubleshooting purposes when there are memory issues (your friendly support engineer will tell you when).
• Integrated Scanning: Macros can now be used for custom folder paths in Scan Actions.
• Print System Health Monitoring: New endpoints have been added to monitor the status of Mobility Print servers.
• Linux Release Stations: Improved support for on screen keyboards.
• Paypal WPS payment gateway: Added support to connect to PayPal via a Proxy Server.
• macOS: As per our End Of Life Policy announcement OS X 10.9 is no longer supported.
• Internet Explorer: As per our End Of Life Policy announcement IE10 is no longer supported.
• Web Print (Sandbox mode):
  • An experimental feature that allows you to print OpenOffice documents (switched on with web-print.enable-openoffice-support). Supported file types include:
  • OpenOffice (.ODS and .OTS) files from Microsoft Excel 2010+.
  • OpenOffice (.ODT and .OTT) files from Microsoft Word 2010+.
  • Supports printing text files from Microsoft Word.

Fixes:

• Integrated Scanning:
  • Fixed an occasional issue preventing scan jobs from being delivered.
  • Fixed a rare issue that caused scan delivery to fail when a database connection timed out during scan delivery.
  • Fixed a rare issue while testing directory security rights from a user's page. An unreadable confirmation message could be returned.
  • Fixed an issue causing the scan XML metadata file to corrupt when it contained accented characters.
• Google Cloud Print: Fixed an error when a printer shared to Google Cloud Print was renamed.
• Security improvements:
  • Environmental Dashboard: Fixed an issue that might allow users to access other users' environmental dashboards.
  • Continuing enhancements to security of Admin Web UI to defend against emerging scripting attacks.
• Fixed an issue when using the "Copy settings from printer to printer" feature and copying Release Station settings that inadvertently copied across the Find Me destination queues.
• Fixed a rare issue in some PostScript jobs where the number of copies might be incorrectly counted.
• Watermarking: Fixed an issue that incorrectly positions watermarks in documents with mixed page orientations.
• Hardware Page Count validation now supports additional options to check all trays before determining if a device has no paper.
• Fixed an issue where the device count on the About page might be incorrect immediately after updating a license.
• Fixed a rare issue where a device might become unresponsive during initialization.
• Simplified error message in the Admin web interface (Options > Notifications) when test notifications cannot be sent.
• RISO FW ComColor GDI (5000, 5230) driver: Fixed a color page detection issue.
• Kyocera XPS printer driver: Improved page count when printing an odd number of pages in duplex.
• Toshiba Universal PCL6 driver: Improved letterhead page count.
• Print Archiving: Fixed an issue causing the preview to be unavailable when using the Xerox WorkCentre WC5955 PCL6 driver.
• User Printing - Logs report: Fixed a problem preventing the report from being run in Ad-hoc mode with Offline usage filtering.
• Mac OS: Fixed a problem that prevented printers from being added to PaperCut on initial install.

Copier / Device Integration:

• Brother (BSI):
  • Added a timeout option to log a user out of an inactive session.
  • Added an option to force a numeric keyboard for ID Number entry.
• Epson (EOP)*:
  • Support for Integrated Scanning.
• Konica Minolta (OpenAPI):
  • Updated the connector version to 3.2.1.
  • Improved the layout on MFD panels.
  • Improved the error/warning messages on the MFD panel and PaperCut MF Device Details page.
  • Changing the value for ext-device.konica-minolta.force-app-registration to "Y" will now apply only for a single successful device registration.
  • Card readers AU205 (5427) and AU201: Improved card reader compatibility when upgrading from 15.2 or earlier to a 15.3+ version.
  • Sysadmins can now optionally remove access to device function buttons (e.g. copy) when users have a zero balance.
  • Fixed an issue causing a user authentication prompt to be incorrectly displayed when printing from USB.
  • Fixed an issue preventing users from going into overdraft.
  • New config key (ext-device.konica-minolta.custom-my-panel) to display the Scan and Release icons on an MFD panel (iOption only).
  • Improved startup and initialization to address some issues that could arise with some firmware and device configuration combinations, including SSDP configuration issues.
  • Fixed an issue causing Device Functions on the Print Release screen to open Integrated Scanning.
  • AU-201 card reader: Fixed an issue causing FeliCa (IDm) cards to be read incorrectly.
• Kyocera (HyPAS Version 2.0.0)*:

  Note: PaperCut Kyocera HyPas Version 2.0.0 is not compatible with PaperCut MF version 16.4 or earlier.

  • Integrated Scanning: Users now have control over whether or not they're prompted for more pages when scanning off the glass. Users can optionally send immediately or continue to be prompted for more pages.
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • Fixed a rare issue that could cause a device to lose its configuration following a power failure.
  • Fixed a rare issue that could cause the login screen to become unresponsive requiring a reboot in some cases.
• Ricoh (SmartSDK Version 1.1.2)*:
  • Added Single Sign On (SSO) support via Ricoh's Adaptable Authentication API (AAA).
• Samsung (XOA-E Version 1.3.1)*:
  • Custom header coloring can now be applied.
  • Added a Refresh button to the Print Release screen on small screen devices.
• Sharp (OSA):
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
• Toshiba:
  • Added support for Toshiba MDS mode including:
    • The latest PaperCut branding.
    • Simplified device setup process.
    • Support for Integrated Scanning.
• Xerox (EIP):
  • Improved user experience and updated PaperCut branding.
  • Fixed an issue where icons weren't displaying correctly on some devices.
  • Added config key (ext-device.xerox.use-ssl-for-apps) to control whether or not apps connect via HTTPS.

Other Notes:

• This release contains a database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• And of course, the "Fine Print":
  If you have a current subscription to Premium Upgrade Assurance, your upgrade to Version 17.0 is already included. Otherwise, one-time upgrades may be purchased via our online order system or through your PaperCut supplier. And hey, added bonus - upgrading now will entitle you to all of the releases in the 17.x series throughout the year!

Enhancements:

• Prevent jobs from being released to a printer reporting an error: Fast release devices now support blocking the release of jobs to printers in error.
• New config key added to improve accuracy of hardware page count validation, printer error reporting, and blocking the release of jobs to printers in error on devices which return SNMP data in a different order.
• Performance enhancements: Decreased load on the Application Server when using Google Cloud Print and Email to Print.

Fixes:

• Improved performance when bulk deleting users.
• Fixed an issue where modifications to the user job log details weren't updating all relevant statistics.
• CUPS with IPPS or HTTPS: Fixed an issue preventing printer details, (such as toner levels, serial number, and type/model) from being reported.
• Page Analysis: Improved performance when analyzing XPS jobs.
• Page Analysis: Improved page analysis on some models of Epson ESC/Page printers.
• Kyocera ECOSYS "M" models: Added support for hardware page count validation.
• Fixed an issue preventing Release Managers from seeing jobs waiting for release in a Release Station.
• Added IPv6 support in the PaperCut Port Monitor.
• Release Station APIs have been upgraded to Version 3. Version 2 is still supported for backward compatibility.
• PDL transforms on Windows print servers: Fixed a rare issue causing PaperCut to become unresponsive when jobs with PDL transforms are sent to a virtual queue.
• Fixed an issue preventing device specific settings from being copied to other devices.

Copier / Device Integration:

• Konica Minolta (OpenAPI):
  • Improved the server performance and memory usage when running many devices.
  • The supported PaperCut connector version is now 3.1.3
• Ricoh (SDK/J):
  • Improved performance when hundreds of devices are connected to the Application Server.
• Ricoh (SmartSDK ver 1.0.9)*:
  • Allow users with spaces in their usernames to access devices.
• Xerox (EIP):
  • EIP1.5+: Improved database performance in environments with many Xerox devices.

Other Notes:

• This release does NOT contain a database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes:

• Fixed a compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer.

Other Notes:

• This release does NOT contain a database upgrade.

Enhancements:

• Email to Print: Added a replacement marker (%location%) to display the printer location in notification emails. This makes it easier for users in your organisation to find the printers to which they printed.
• Prevent jobs from being released to a printer reporting an error: The following additional device types now support blocking job release:
  • Toshiba v2
  • Toshiba LeSF
  • OKI Open Platform

Fixes:

• Improved scalability by reducing the load on the Application Server when running many secondary print servers.
• Modifications to the global print statistics and user print statistics via the job log details, are now reflected on the Environmental Dashboard, User List screen, and Dashboard System Status Total pages count.
• Authorize.net: The [app-path]\server\lib-ext\payment-gateway-authorize-net.properties file can now accept a comma-separated list of IP addresses that can connect to the Application Server. These values can include a submask.
• Canon UFR-II printers: Fixed an occasional inaccurate page count for duplex collated multi-copy jobs with an odd number of pages.

For a snapshot view of 16.4 features, see what's New and Noteworthy.

New Features:

• Prevent jobs from being released to a printer reporting an error

  PaperCut MF gives administrators the ability to choose whether or not they want to allow users to release jobs from supported devices reporting an error, alleviating user concern and reducing Administrators' reactive work created by a printer in error.

  Supported devices that can block job release are:

  • Ricoh SDK/J and Smart Operation Panel
  • Gestetner
  • Lanier
  • Nashuatec
  • Kyocera
  • Triumph Adler
  • UTAX
  • Olivetti
  • Sharp OSA
  • HP OSA
  • Toshiba eConnect
  • Samsung
  • Lexmark
  • Dell Embedded LeSF
  • Canon
  • Fuji Xerox

  Administrators can also choose to block jobs from being released from Standard Release Stations and all web-based Release Station interfaces (including the Admin web interface > Jobs Pending Release, User web interface > Jobs Pending Release, Release Manager interface, and the Mobile Release interface).

  Note: The non-embedded Release Stations rely on the Operating System print queue state, and the experience might vary depending on the printer and driver in use. Provide feedback on your experience and reach out to our support team.

• Customizable start dates for running reports

  You can now configure the start day or date for your weekly, fortnightly, monthly, quarterly, and yearly scheduled reporting periods, using a set of new config keys. The Reports > Schedule / Email Reports page displays the date on which the next report will run.

Enhancements:

• Jamex Netpad terminal: Added support for username/password authentication and card self-association.
• Unused printer and device groups are now automatically deleted in the overnight processing.
• New properties added to the following server-commands to set/get the Override printer/device settings on the User Details page:
  • get-user-property
  • set-user-property
• New properties added to the XML Web Services API to set/get the Override printer/device settings on the User Details page:
  • api.getUserProperty
  • api.setUserProperty
• Added a new server-command (clear-user-advanced-printer-settings ) that clears the Override printer/device settings check box and all settings under it on the User Details page.

Fixes:

• Application Server debug logs: Fixed an issue causing incorrect used and maximum memory amounts to be displayed.
• Mac: Support for Dark Mode menu bar icons.
• Fixed an issue where users with access to a subset of printers and/or devices, could not see the devices to which they have access in any selectable printer/device list, such as, in the "Printer Details > Job Redirection Settings" area.
• Print Provider can now connect to printers and Application Servers using either IPv4 or IPv6 addresses. Note: A known issue with Java JDK 1.8 MacOSX might prevent toner reporting updates from being displayed on the Application Server running on that platform. For more information, see https://bugs.openjdk.java.net/browse/JDK-8131133 for details.
• PCL5 printers: Fixed an occasional issue causing incorrect page counts for duplex jobs.

Fixes:

• Application Server debug logs: Improved the clarity of hardware page count messages.
• Linux User Client: Fixed the "Details" button link on some Linux implementations, particularly Kubuntu 16.04.
• Mac/Linux:
  • configure-cups can now handle device URIs with special characters (that can be interpreted by the shell).
  • Fixed an issue causing some SNMP printer errors to be ignored, which meant they were not displayed on the Printer Details page or Application Log, and no notifications were sent when the error occurred.
• Fixed an issue where the Application Server reported printer status too frequently, causing additional load on the server.
• PDL transforms: Fixed an issue since 16.3 causing transforms with assignment statements to fail.
• Fixed an occasional issue causing job data to be overridden with old job data when the job Id has been reused within a short period of time.
• Konica Minolta: Improved multi-copy page count on PCL6 printers.
• Fixed a rare issue that prevented users with Admin rights from logging into the Admin web interface. This occurred only when there was a long list of users with Admin rights.