PaperCut MF - Release history

Enhancements

• Added new lookup mechanisms to External Database Lookup. SysAdmins can now search for users based on email, username alias, or username with a username alias backup. PC-15557
• Mac client-local-install now supports 64 bit architecture. PC-13922
• When PaperCut MF is installed on a Mac server, the default for iOS printing has changed so that it now needs to be manually enabled. PC-16471

Fixes

• EPSON SC-P6000/7000/8000/9000, PX-H7000/9000 Series printer driver: Fixed an issue that caused the following problems:
  • incorrect number of pages and copies
  • page size was incorrectly detected as A4 or Letter if printed on some page sizes that wide-format plotter supports
  PC-16397
• Canon imagePROGRAF printer driver:
  • Fixed an issue that caused number of pages and page size to be tracked incorrectly when printing to a page size other than A4.
    Limitation:
    • The charging type "by paper area" doesn't work with this driver since we cannot identify the paper width.
    • The page size is still identified as A4 if printing from Google Chrome's print menu (rather than the system dialog) to a page size not used by a general office-use printer such as A0 and B1. This is a limitation of the Google Chrome and printer driver combination.
    PC-16416
  • PRO-4000 series XPS printer driver: Fixed an issue that could cause an incorrect number of color pages to be counted. PC-16587
• Print Provider:
  • Fixed an issue that occasionally caused garbled characters to be output to the debug logs. PC-16495
  • Fixed an issue that caused the Print Provider to crash if printed with a Sharp PostScript printer driver on macOS. PC-16533
• Print Provider on Windows:
  • Fixed an issue that might cause a job printed from Windows Apps to be recorded twice when printing to a shared printer with server side rendering. PC-15913
  • Fixed a rare issue that can cause some print jobs to disappear from the Jobs Pending Release screen or fail to print after releasing in high print load environments. PC-15767
  • Fixed an issue that occasionally caused print jobs to be lost when a Find-Me queue was used in very high load environments. PC-15573
• Added support for Windows Mandatory Profile to the User Client. PC-16512
• Added additional `RemoveHostnameAndDomainName` option in PaperCut LPD service config file `pc-lpd.config`. When it is set to true, the PaperCut LPD service will remove hostname and domain name from the job owner's name. PC-16384
• Added a config key to manually override any group memberships when using LDAP as primary sync source, by defining them in an external file <app-path>/data/conf/additional-groups.txt (user-source.group-list-override-file=Y) PC-16087
• Changed the label on the PaperCut Port dialog for port creation and configuration to refer to "Printer Hostname" instead of "Printer name". PC-16040
• Mobility Print, Windows Server: Chromebook, Android, macOS and iOS clients will be able to see more non standard paper sizes supported by printer drivers.PC-16407
• Fixed an issue that could cause color and greyscale pages to be counted incorrectly when using Hardware Page Count with Ricoh devices. PC-16402
• Document uploads to PaperCut MF Cloud Services can be customized to meet specific network requirements such as retries on failure, max uploads, and protocols. PC-16352

Copier / Device Integration

• Fuji Xerox ApeosPort V+:
  • Added support for masking the login ID field when using the on-screen numeric keypad on Fuji Xerox ApeosPort-VII MFDs. MAC-6261
  • Improved the visual representation of the Refresh button on the Print-release page moving down and up when pressed. MAC-6253
• HP (OXP Printer Only):
  • Fixed a misalignment of the refresh button on the print-release screen. MAC-6217
• HP (OXP):
  • Improved card reader management so that card reader failures are less likely with poor network connections. MAC-6269
  • Improved the position of the back button on the Print-release page on some HP small screens. MAC-5942
  • Improved the visual representation of the Refresh button on the Print-release page moving down and up when pressed. MAC-6253
  • Integrated Scanning: When a user performs multiple scans from the document feeder or platen during an integrated scan job with TIFF set as the document type, one multiple-page TIFF image is now created instead of multiple single-page TIFF images. MAC-5942
• Konica Minolta (OpenAPI):
  • Fixed an issue that caused the device to not be set up correctly when the config key "ext-device.konica-minolta.keep-device-settings" was enabled. PC-16517
  • Integrated Scanning: A new configuration setting ("ext-device.konica-minolta.browser.scanning-merge-tiff") can be used to merge scanned TIFF files on older devices which would otherwise create multiple scanned images. PC-5942
• Kyocera (HyPas):
  • Added Hardware Page Count support for Kyocera P8060cdn. PC-15273
• Lexmark (eSF) v2.9.0*:
  • Now supported with all compatible OEM eSF devices. PC-15949
  • New option to enable custom copy jobs for restricted users. PC-4779
• Ricoh (SmartSDK):
  • Ricoh Remote Operation Client: v1.4.2:
    • Fixed an issue that caused the Configure SmartSDK connection command to fail when using a certificate fingerprint that was copied from certain applications.
    • Added support for colon-separated SHA1.
    PC-16430
• Sharp OSA (HTML Browser n2.0+):
  • Improved the visual representation of the Refresh button on the Print-release page moving down and up when pressed. MAC-6253
  • Integrated Scanning:
    • When a user performs multiple scans from the document feeder or platen during an integrated scan job with TIFF set as the document type, one multiple-page TIFF image is now created instead of multiple single-page TIFF images. MAC-5942
    • Fixed a bug that caused the error message "Your account allows only one job at a time. Please wait for other jobs to finish." to be displayed at the start of the scan if the previous scan had been completed by selecting the sharp device home button from the "Scan More or Finish" screen. PC-6251
    • Added some navigation improvements when the "ext-device.sharp-osa-n2.device-functions-on-login" configuration setting is enabled. The application now returns to the native home screen when the scan completes instead of navigating to the PaperCut home screen. The PaperCut home screen button is hidden at the top left of the page on the Scan Action List, Scan Action and Scan Completion page. The user can use the enabled native home button to navigate to the sharp native home screen instead. PC-6250
• Sindoh (OpenAPI):
  • Fixed an issue that caused the device to not be set up correctly when the config key "ext-device.sindoh.keep-device-settings" was enabled. PC-16517
  • Integrated Scanning: A new configuration setting ("ext-device.sindoh.browser.scanning-merge-tiff") can be used to merge scanned TIFF files on older devices which would otherwise create multiple scanned images. MAC-5942
• Toshiba (e-Bridge Open Platform V3+):
  • Improved the visual representation of the Refresh button on the Print-release page moving down and up when pressed. MAC-6253
  • Integrated Scanning: When a user performs multiple scans from the document feeder or platen during an integrated scan job with TIFF set as the document type, one multiple-page TIFF image is now created instead of multiple single-page TIFF images. MAC-5942
• Xerox (EIP):
  • Improved the visual representation of the Refresh button on the Print-release page moving down and up when pressed. MAC-6253
  • 3.0+: Integrated Scanning When a user performs multiple scans from the document feeder or platen during an integrated scan job with TIFF set as the document type, one multiple-page TIFF image is now created instead of multiple single-page TIFF images. MAC-5942
  • Added support for the "ext-device.personal-account-charge-priority" config key on Xerox devices. MAC-3253
  • Added tracking support for Xerox's "Scan to..." application MAC-6285

Other Notes:

• If you are running v19.1.1, there is NO database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.

New Features

• Canon Gen3+ (MEAP) (version 1.0.0)*: PaperCut MF now provides a new solution for supported Canon MEAP 3^rd generation devices. For more information, see the Copier / Device Integration section.

Fixes

• Fixed a bug that caused color of username and password field labels on the web Release Station to follow the custom color settings in the config.properties file. PC-16414
• Fixed a problem with the Dashboard that caused Y-axis labels to repeat when maximum pages printed during last 30 days was less than 10. PC-16377
• Fixed an issue that caused the Web Services call for generating AdHoc reports to crash whenever list objects were passed to it. PC-16369
• Fixed an issue that prevented a user client account selection popup that was open prior to an upgrade from pre 19.0.2 to 19.0.2 or greater from being able to save an account selected post upgrade. PC-16301
• Canon LIPS LX printer driver on Linux: Fixed an issue that might cause an incorrect number of pages to be counted when printing from LibreOffice on Linux PC-16210
• Oki PostScript printer driver for macOS: Fixed an issue that caused an incorrect page count when printing multiple pages on a single sheet of paper (n-up printing). PC-16335
• Oce wide format printer driver 2: Fixed an issue that caused an incorrect paper size and an incorrect number of color pages to be set when scaling was turned on. PC-16208
• Print Provider:
  • Performance improvement: Fixed an issue where PostScript jobs were taking a long time to print by reducing the time required to analyze PostScript data by an average of 11% and up to 97%. PC-15486
  • Fixed an issue that caused an incorrect number of pages when printing from Paris Transaction Document Composition Solution PC-16343
  • Fixed an issue that might cause color pages to be detected when printing a grayscale image PC-16327
  • Fixed an issue that caused incorrect color page detection if PostScript data contained an image represented with an indexed color PC-16098
• PaperCut Global PostScript printer driver: Fixed an issue that occasionally caused an incorrect number of color pages to be detected when printing a color image with the "Black & White" output mode PC-16167
• Sharp PCL6 printer driver: Fixed an issue that caused an incorrect number of color pages to be detected when printing a grayscale image. PC-16101
• Sharp PostScript printer driver: Fixed an issue that caused grayscale conversion to not work properly when "Color Mode" on the Printing Preferences dialog was set to "Color" and 'Convert to Grayscale' setting was enabled within PaperCut > Printers > Filter & Restrictions. PC-15722

Copier / Device Integration

• Canon Gen3+ (MEAP) (version 1.0.0)*:
  • PaperCut MF now provides a new solution for supported Canon MEAP 3^rd generation devices. This solution offers job tracking, secure print release, Integrated Scanning, the ability to allocate accounts, and change print jobs settings at the device. This is now the primary Canon embedded solution.
    Note: Existing Canon (MEAP) PaperCut licenses cannot be used for this new solution. A new MEAP licence from Canon will be required. MAC-6211
• Canon (MEAP) (version 1.7.1)*:
  • Added resilience to unknown errors coming from the PaperCut server. PC-15783
  • The PIN field on the authentication screen now accepts hard key input by default without having to first set focus to this field. PC-11949
  • Fix to enable the ID hard key for the login process. MAC-5816
• Fuji Xerox ApeosPort V+:
  • Added the ability for "Fuji Xerox (AIP)" users to log in by using the panel "Start" button MAC-5969
  • Improved scan file compression when using Integrated Scanning. MAC-5952
• HP (OXP Printer Only):
  • Fixed an issue that occasionally caused a card swipe failure to not display an error message. MAC-5983
• HP (OXP):
  • Fixed an issue that occasionally caused a card swipe failure to not display an error message. MAC-5983
  • Fixed an issue that occasionally caused the card reader to stop responding to card swipes. MAC-5980
  • Improved the resilience of the card reader registration process, which should reduce instances of card readers not responding. MAC-5857
• Konica Minolta (OpenAPI):
  • PaperCut MF 19.1.3 is Konica Minolta bEST certified.
  • Standard: Restored card self-association workflow with Username and ID login that had been removed in 19.0.4 (Known Issue PC-16368) PC-16368
  • i-Option: Users will now by default be blocked from logging into device's experiencing internal server errors. PC-15723
• Lexmark (eSF):
  • Resolved an issue that prevented the "ext-device.lexmark.hold-copies.wait-for-print-held-event" advanced configuration setting from being copied between Lexmark printer-only devices. MAC-6003
• Sharp OSA (HTML Browser n2.0+):
  • Integrated scanning: Fixed an issue that caused integrated scanning to be disabled on devices with inconsistent server and device settings. The server requires a standard OSA application to be configured on the device for integrated scanning. The "Address for Application UI" setting for OSA app required the URL hostname or IP address to exactly match the expected value. The improved implementation matches equivalent hostname and IP addresses. MAC-6204
  • Fixed an issue that could cause the PaperCut app to crash if a print job was released that had no account set. PC-16497
• Sindoh (OpenAPI):
  • Standard: Restored card self-association workflow with Username and ID login that had been removed in 19.0.4 (Known Issue PC-16368) PC-16368
  • i-Option: Users will now by default be blocked from logging into device's experiencing internal server errors. PC-15723
• Xerox (EIP):
  • Fixed a bug that prompted the user to swipe their card again if an incorrect PIN was entered during card-swipe authentication MAC-6216
  • Fixed an issue that caused the user to be logged in with the enabled guest credentials if an incorrect card PIN was entered during card-swipe authentication. This bug only affected devices with both card-swipe and guest authentication enabled. MAC-6215

Other Notes:

• If you are running v19.1.1, there is NO database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.

Fix

• Fixed an issue that may occur on sites that have enabled the LPD service on Windows Servers and are actively printing via it (e.g. Printing from UNIX systems). The username associated with the print job would incorrectly include the IP address of the client, and this may stop users from being able to print, or incorrectly log these jobs. PC-16458

New Features

• Print Deploy
  Get the right print driver and right print queue to the right person in the right location, automatically. With Print Deploy:
  • Print queues are dynamically deployed as mobile staff move between branches, stores, or campuses.
  • Native drivers are installed along with default settings (grayscale, duplex etc.) and capabilities (stapling, hole punching etc).
  • It doesn't matter whether printing to a server or printing directly to a printer in a print-serverless environment.
  • Mac and Windows computers are supported (with Linux and Chromebooks to come shortly).
  • Support for computers that are not joined to a local domain (for example, G Suite or Microsoft Azure AD).
• Scan to SharePoint Online
  • Unlock new productivity by scanning to folders within SharePoint Online document libraries, sites, and subsites. S2C-178
• Locally-hosted OCR
  • Produce text-searchable and editable scans on site-perfect if latency, scan sizes, or security policies mean the cloud isn't doable just yet.
  • In Percolator: Multi-server support so you can scale up to handle heavy local OCR workloads.
• Device Scripting
  • In Percolator: Introduce the ability to customize the experience at the MDF via Device Scripting. PC-15659
• Language selection at the MFD
  • Choose a language at the MFD, and have the selection remembered next time for set-and-forget convenience.
• Custom Reports
  • You can now manage and run your own custom reports built in JasperSoft Studio. PC-15694

Enhancements

• PaperCut NG/MF manual: We have revamped the look of the PaperCut NG/MF manual (now called the PaperCut NG/MF Help Center). This new design offers a fresh look as well as easier navigation. PC-16408
• Refreshed the design of 10 of the most commonly used reports. PC-15280
• Improved Application Server scalability to support large numbers (20,000+) of user clients. PC-15213
• Increased the touchable area for the following buttons, making them easier to press:
  • Home button
  • Logout button
  • Back Button MAC-5884
• RBS WorldPay payment gateway: Improved security by allowing an MD5 secret configuration PC-15203
• Server command and web services API:
  • Added a new web services API method (generateSheduledReport()) that allows the automation of ad hoc reports. PC-11947
  • Added a new server command to configure advanced popup settings for a given user (set-user-account-selection-advanced-popup). This allows administrators to automate the creation and management of advanced users. PC-6803
  • Added a new server command (and API call) to get/set a list of printer properties, instead of making separate calls for each property. PC-15757
  • Added a new server command that initiates an update to the device of any outstanding configuration changes. PC-15434
  • Added a new user property "last-user-activity" that allows SysAdmins to see the last time a given user was active in PaperCut NG/MF. PC-14485
  • Delegated print release users and/or groups can now be managed via the set and set user property commands and API calls. PC-4507
  • The cost model used by a printer can now be selected by changing the cost-model attribute via 'set-printer-property'. PC-14314
  • Listing all usernames in a group can now be done through 'get-group-members' server command or API. PC-6006
  • Added new server commands that allow users to look up PaperCut NG/MF usernames by other descriptors such as email, full name, and user alias:
    • look-up-user-name-by-email <email>
    • look-up-user-name-by-secondary-user-name <user-alias>
    • look-up-user-name-by-full-name <"full name"> PC-13666
  • Managing API application security is now even easier with the ability to assign different authentication tokens to different applications. PC-14117

Fixes

• Updated a scan upload library to address issues with scan jobs intermittently failing on upload to PaperCut MF Cloud Services. PC-16493
• Fixed an issue that caused some error error messages to not display properly on HP small-screen devices. PC-16300
• Updated 3^rd party libraries that include security fixes for the Admin web interface, Mobility Print, Email to Print, and Google Cloud Print. PC-15893PC-15909
• Fixed an issue that could cause held print jobs to disappear when upgrading from a version prior to 19.0.4 (since 19.0.4).PC-16238
• Fixed an issue in the Admin web interface and the User web interface causing some non-Latin characters to render incorrectly. PC-15928
• Fixed an issue that caused print jobs to fail when "Automatically charge to personal account" was changed to "Show the standard account selection popup" for a user while the user had print jobs held in a hold/release queue. PC-15733
• Microsoft SQL Server with Microsoft JDBC driver: Fixed performance and stability issues when PaperCut MF is configured to use this. PC-16244
• Print Release: Fixed an issue that incorrectly invoiced printed jobs released using a shared account with Invoicing set to "Never show on invoice" and Comments set to "Not allowed". MAC-5938

Copier / Device Integration

• Fuji Xerox ApeosPort V+:
  • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectively. MAC-5571
  • Fixed an issue where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed (since 19.0.6). MAC-5904
  • Reinstated the translations in various languages for the force grayscale and force duplex checkboxes on the print release screen that were missing (since 19.0.3). MAC-5870
  • Added a prompt for account selection when attempting to release print jobs without an account selected. MAC-5431
• HP (FutureSmart Legacy) version 1.3.1*:
  • Fixed a rare issue that could cause a gradual increase in server thread count when the HP firmware incorrectly rejects acknowledgement messages from the Application Server. PC-15682
• HP (OXP Printer Only):
  • Fixed an issue that caused some error error messages to not display properly on HP small-screen devices. PC-16300
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the SFP. Requires Print Provider (version 100.5.0 or higher) and Mobility Print (version 1.0.2137 or higher) upgrades. MAC-5525
  • Improved detection of CA-signed certificates, so that an HP OXP device should now always use a CA-signed certificate if one is present. MAC-5355
  • Added the ability to block the release of print jobs when the printer is in error. PC-14599
  • Added a prompt for account selection when attempting to release print jobs without an account selected. MAC-5431
• HP (OXP):
  • Added an improved workaround to reduce the chances of 49.DE.xx error codes displaying on HP OXP devices. MAC-5872
  • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectively. MAC-5571
  • Added an optional virtual number pad on HP OXP devices to help with quick PIN entry after card swipe (enabled via ext-device.hp-oxpd.virtual-number-pad). Available values: DEFAULT, Y, N (default value is DEFAULT/N) MAC-4723
  • Fixed an issue where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed (since 19.0.6). MAC-5904
  • Reinstated the translations in various languages for the force grayscale and force duplex checkboxes on the print release screen that were missing (since 19.0.3). MAC-5870
  • Added two new config keys "ext-device.hp-oxpd.native.scan-to-email.message" and "ext-device.hp-oxpd.native.scan-to-email.subject". These two new keys allow users to customise and override the HP Quickset and Scan to Email settings. The available options for both keys are: "DEFAULT", "DEVICE", and any custom values.
    • If "DEFAULT", the field will be empty.
    • If "DEVICE", the field will be the device settings.
    • If it is a custom string, it will show the custom string in the field. MAC-5752
  • Improved detection of CA-signed certificates so that an HP OXP device should now always use a CA-signed certificate if one is present. MAC-5355
  • Added the ability to block the release of print jobs when the printer is in error. PC-14599
  • Improved the user experience for account selection for printing at the MFD MAC-5507
  • Added a prompt for account selection when attempting to release print jobs without an account selected. MAC-5431
• Konica Minolta (OpenAPI)
  • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectively.MAC-5770
  • Users will now be warned that they might not be able to perform chargeable operations when logging into multiple devices simultaneously with their personal account. PC-15092
  • Fixed an issue where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed (since 19.0.6). MAC-5904
  • Reinstated the translations in various languages for the force grayscale and force duplex checkboxes on the print release screen that were missing from 19.0.3 and onwards. MAC-5870
  • Fixed an issue that caused an incorrect account name and balance to display when the user selected 'Automatically charge to a single shared account'. PC-15978
• Kyocera (HyPAS)
  • version 3.0.0*:
    • Added the ability to configure the PaperCut MF Application Server details in bulk for large rollouts. PC-15970
    • Added the ability for users to change their language at the MFD. PC-15773
    • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Held Print Jobs screen are now displayed as "Print as grayscale" and "Print as 2-sided", respectively. MAC-5527
    • Updated minimum supported Application Server version to 18.3.0. MAC-5940
    • Fixed a problem where integrated scans were not delivered when not tracking scanningMAC-6209
    • Fixed an issue where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed since 19.0.6. MAC-5904
    • Added the ability to install PaperCut MF in bulk when deploying devices for large rollouts. PC-15126
  • version 3.0.1*:
    • Fixed an issue where new config keys were not uploaded to the application server after upgrading the embedded application. MAC-5297
• Ricoh (SDK/J) version 6.0.8*:
  • Remote Operation Client (1.4.1)
    • When launching the Remote Operation Client on Windows it will automatically prompt to be run with administrator rights via Windows' User Account Controller (UAC) dialog. MAC-5600
    • (Linux/Mac) Fixed an issue where when running the script from outside the script's directory or when double-clicking the script in Finder that caused the Remote Operation Client to run from the wrong directory. MAC-3840
• Ricoh (SmartSDK) version 2.3.0*:
  • Added the ability for a user to select their language at the MFD. PC-15492
  • Introduced the ability to remotely configure server connection for the PaperCut App on the Ricoh Smart SDK MFDs. PC-14843
  • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectively. MAC-5700
  • Improved the user experience for account selection for printing at the MFD. MAC-5507
  • Integrated Scanning: Added the following advanced config keys to provide a greater level of control over Integrated Scan job file size and image quality:
    • ext-device.ricoh.scan.color.compression-level
    • ext-device.ricoh.scan.high-compression-pdf.color.compression-method
    • ext-device.ricoh.scan.high-compression-pdf.color.compression-level
    • ext-device.ricoh.scan.high-compression-pdf.image-quality-priority
  • Remote Operation Client (1.4.1)
    • When launching the Remote Operation Client on Windows it will automatically prompt to be run with administrator rights via Windows' User Account Controller (UAC) dialog. MAC-5600
    • (Linux/Mac): Fixed an issue where when running the script from outside the script's directory or when double-clicking the script in Finder that caused the Remote Operation Client to run from the wrong directory. MAC-3840
    • Added support for configuring Pro 8300 series for SDK/J. MAC-5838
  • Added a new advanced config key
    (ext-device.ricoh.soft-keyboard.username.optimize-for-email-address) that allows for toggling between the email-address-optimized soft keyboard and the standard soft keyboard. (Previously only the email-address-optimized keyboard was supported. MAC-4735
  • Minimum server version supported has changed from 18.0.1 to 18.2.3. MAC-5053
  • Fixed an issue since 19.0.6 where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed. MAC-5904
  • Fixed an issue that caused the embedded application to crash after showing an error message and restarting. MAC-5818
  • Generation 2.5 devices: Fixed an issue that caused incorrect translations. MAC-5812
  • Added support for 17-inch panels. MAC-5806
  • Fixed an issue for users with a space in their username that caused an error to be displayed when viewing the print job details and then logging the user out. MAC-5574
  • Fixed an issue where card swipes did not reset the system auto-reset time, which could have resulted in users being logged out immediately after logging in if the timing coincided with the system auto-reset timer. MAC-5391
  • Upgraded the Ricoh Adaptable Authentication API (AAA) library to 2.1.0 (requires SmartSDK v2.12+). MAC-5387
  • Added a prompt for account selection when attempting to release print jobs without an account selected. MAC-5431
• Sharp (OSA):
  • Added the ability to install PaperCut MF in bulk when deploying devices for large rollouts. PC-15126
  • Fixed an issue with Auto setup installation where existing Standard Applications on the MFP will no longer overwritten when installing the PaperCut Standard Applications. PC-15738
• Sharp OSA (HTML Browser n2.0+):
  • Added the ability to install PaperCut MF in bulk when deploying devices for large rollouts. PC-15126
  • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectively. MAC-5571
  • Improved the user experience for account selection for printing at the MFD.
  • Auto setup installation will no longer overwrite the MFP's existing Standard Applications when installing the PaperCut Standard Applications. PC-15738
  • Print Release: Fixed an issue that disabled the native home button after navigating from the device home page to the Print Release page. MAC-5930
  • Fixed an issue where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed (since 19.0.6). MAC-5904
  • Reinstated the translations in various languages for the force grayscale and force duplex checkboxes on the print release screen that were missing from 19.0.3 and onwards. MAC-5870
  • Auto setup installation will now remove all pre-existing PaperCut Standard Applications from the MFP. PC-15384
  • Added a prompt for account selection when attempting to release print jobs without an account selected. MAC-5431
• Sindoh (OpenAPI):
  • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectively. MAC-5770
• Toshiba (e-Bridge Open Platform V3+):
  • Fixed an issue that could incorrectly log a user out after a network print job completed or a previous user's MFP job completed. PC-16216
  • Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectively. MAC-5571
  • Improved the user experience for account selection for printing at the MFD. MAC-5507
  • Fixed an issue where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed (since 19.0.6). MAC-5904
  • Reinstated the translations in various languages for the force grayscale and force duplex chKckboxes on the print release screen that were missing (since 19.0.3). MAC-5870
  • Added a config key to control the default state of the "Prompt for more pages" checkbox on the Scan Details and Scan Settings screens (ext-device.toshiba.scan.prompt.checkbox.checked). MAC-5176
  • Added a prompt for account selection when attempting to release print jobs without an account selected. MAC-5431
• Xerox (EIP):
  • EIP 3.0+ Change print job settings: The "Force grayscale" and "Force 2-sided" checkboxes on the Print Release screen are now displayed as "Print as grayscale" and "Print as 2-side", respectivelyMAC-5571
  • Added a prompt for account selection when attempting to release print jobs without an account selected. MAC-5431
  • EIP 1.5+:
    • Xerox Work Center 7425 is unable to successfully be configured due to papercut failing to retrieve some config information via SNMP. Allow the retrieval to fail without stopping the installation.PC-16114
    • Fixed an issue where the shared account balance was displayed for print jobs when a shared account has been selected to charged, but the user is configured to charge their personal account when a shared account is selected. The personal balance will now be displayed (since 19.0.6). MAC-5904
    • Fixed an issue that caused jobs to hang on a device when validating limits. New config key is "ext-device.xerox.use-session-api". PC-16108
  • Reinstated the translations in various languages for the force grayscale and force duplex checkboxes on the Print Release screen that were missing from 19.0.3 and onwards. EIP 3.0+: MAC-5870
• Konica Minolta (MSP):
  • Added support for Konica Minolta 28e MFP. PC-15963

Other Notes:

• This release includes a database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.

Fixes:

• Large print serverless environments (Direct Print): Added new configuration parameters to print-provider.conf, print-provider.conf.template, and direct-print-monitor.conf to reduce server load spikes. For more information, see Environments with large numbers of Direct Print Monitors.. PC-15896
• PDL Transforms: Fixed an issue that caused the Print Provider to crash if the FIND or FIND-REPLACE command with LAST option is used. PC-16051
• HP Universal print driver (PCL, PostScript) or HP model-specific driver: Fixed an issue that caused an incorrect color page count when printing with a color selection of "High Quality CMYK Grayscale". PC-15990
• Fuji Xerox Linux printer driver: Fixed an issue that caused an incorrect page count when printing multiple pages on a single sheet of paper (n-up printing). PC-15933
• Canon UFR II/UFRII LT/LIPSLX Printer driver: Fixed issues that caused the following errors when printing from some applications on a macOS or Linux computer to a Windows server:
  • An incorrect page count
  • An incorrect color page count
  • Failed to perform grayscale conversion
  PC-13670
• Fixed a minor security issue that could be used to cause performance degradation in the Application Server. PC-16079

Copier / Device Integration:

• Fuji Xerox ApeosPort V+:
  • FX ApeosPort-VII: Added an option to always show the virtual keypad. MAC-5891
  • Integrated Scanning: Fixed an issue preventing Integrated Scanning documents from being sent to the Application Server over HTTPS. MAC-5906
• Kyocera (HyPAS) version 2.4.3*:
  • Integrated Scanning:
    • Fixed an issue that caused only the first scan job to be charged when multiple documents were scanned in one session. MAC-5920
    • Fixed an issue where duplex scans would not complete after prompting for more pages. MAC-5910
  • Fixed an issue causing jobs to be undercharged if the user logged out before the job had started. MAC-5749
  • Fixed an issue causing jobs to be incorrectly charged if the device disconnected during the job. MAC-5578
• Sharp (OSA):
  • Integrated Scanning: Fixed unresponsive paging controls on the Scan Actions screen for some older OSA 3.5 devices.MAC-5896
• Xerox (EIP):
  • Fixed an issue that prevented the PaperCut MF screens from being available on some Xerox models. PC-15827

Other Notes:

• If you are running v19.0.1, there is NO database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.

Enhancements:

• Improved password protection within the Admin web interface. PC-15822
• User Client: Improved the appearance of the User Client on retina displays. PC-11836

Fixes:

• Web Print on Windows: Fixed an issue that caused Web Print jobs with a combination of different multibyte characters in the file name to get stuck in rendering state and eventually time out. PC-15912
• Google Cloud Print:
  • Fixed an issue where users color selection was ignored when printing using the following drivers:
    • Fuji Xerox DocuPrint C2450
    • Fuji Xerox DocuPrint C3450 d
    • RISO ORPHIS FW5230
    • RISO ORPHIS FW5230 PS
    PC-15865
  • Fixed an issue that caused an occasional print job to be lost when the 'hide document name' was enabled on Windows print servers. PC-15799
• Email to Print: Fixed an issue that caused an occasional print job to be lost when the 'hide document name' was enabled on Windows print servers. PC-15799
• Fixed an issue that caused uploading a document for OCR as part of a Scan Action to not retry if a network failure occurred (since 19.0.0). PC-15907
• Brother PCL5 printer driver together with printers without an internal hard drive: Fixed an issue that caused an incorrect page count and an incorrect number of copies when printing multiple collated copies to a printer without an internal hard drive. PC-15823
• Canon LIPS LX model-specific printer driver: Fixed an issue that caused an incorrect page count when printing:
  • a page size other than A4
  • multiple collated copies.
  PC-15872
• Canon LIPS LX model-specific printer driver on Windows 10: Fixed an issue that caused an incorrect page count when a PDF file was printed using Microsoft Word from Windows 10.PC-15274
• HP Printers: Fixed an issue on the PaperCut MF Admin web interface that caused toner retrieval information to not display in the printer's Toner Status. PC-15763
• Fixed an issue in environments with Hold/Release queue managers that incorrectly charged jobs to a user's personal account when Users > Account Selection > When shared account is selected > Charge personal account (and allocate to shared account for reporting) was configured, instead of the account selected by the release manager (since 18.2.0). PC-15134
• Integrated Scanning: Fixed an issue to ensure that the device's Scan Actions screen does not display Scan to Email, if SMTP Server Options has not been configured in the PaperCut MF Admin web interface (Options > Notifications) PC-15730
• Fixed an issue that prevented access to device functions and Integrated Scanning when users were configured with the following Account Selection options:
  • Print account selection > Automatically charge to a single shared account, and
  • When shared account is selected > Charge personal account (and allocate to shared account for reporting)
  (since 19.0.3). MAC-5890

Copier / Device Integration:

• Kyocera (HyPAS) version 2.4.2*:
  • Fixed layout issues that could cause text to be truncated for some languages. MAC-5828
  • Fixed an issue on the Held Print Jobs screen that failed to reflect the true state of checkboxes based on user selection. MAC-5886
• Sharp OSA (HTML Browser n2.0+):
  • Fixed an issue that incorrectly included potentially sensitive data (account credentials) in the debug server logs. MAC-5871
• Sharp (OSA):
  • Fixed an issue that incorrectly included potentially sensitive data (account credentials) in the debug server logs. MAC-5871
• Toshiba (e-Bridge Open Platform V3+):
  • Fixed a rare issue that caused the device to display an error when users clicked the Print Release icon, preventing them from releasing held print jobs. PC-15927
  • Fixed an issue when a user logged out while a scan job was in progress that failed to send the completed scan job to the user. MAC-5862
• Xerox (EIP):
  • 1.5+: Fixed an issue that caused inconsistencies in the way PaperCut MF allows or denies, and tracks device jobs (such as, copy, scan, fax, USB-printing). PC-14760

Other Notes:

• If you are running v19.0.1, there is NO database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.

Fixes:

• Web Print on Windows: Fixed an issue that failed to print PDFs, when the Web Print server either:
  • didn't have Adobe Reader installed, or
  • had Adobe Reader installed with the web-print.conf file parameter "options.pdf" set to "xpdf".
  PC-15889

Other Notes:

• If you are running v19.0.1, there is NO database upgrade.

Enhancements:

• PaperCut MF now supports the Heartland TouchNet OneCard VIP payment to provide support for on-demand or manual top-up of user accounts.PC-14361
• User Client: Improved performance in Unauthenticated Printing environments where there are many public workstations that all use a generic user login. PC-15517

Fixes:

• Security: Security improvements to address a potential remote code execution vulnerability within the PaperCut MF Application Server (CVE-2019-12135). This was identified by an external security review team. This fix also addresses several other related security issues that were identified by the PaperCut security team. Virtual pat on the back to the security team at Adevinta who are now listed in our hall of fame PC-15728
• Integrated Scanning:
  • Added the following languages for OCR (Optical Character Recognition):
    • cos - Corsican
    • div - Dhivehi, Divehi, Maldivian
    • fao - Faroese
    • fil - Filipino, Pilipino
    • fry - Western Frisian
    • gla - Gaelic, Scottish Gaelic
    • hye - Armenian
    • kmr - Northern Kurdish
    • sun - Sundanese PC-15743
• User Client on Windows:
  • Fixed an issue that caused slow User Client performance in environments with slow networks, as well as the error 'Unable to create the local cache in 'C: \Cache' errors on shared devices (since 19.0.0). PC-15713
  • Fixed an issue that prevented User Client prompts to be forced to the top. This could have resulted in users not seeing the prompts because they were hidden behind other applications (since 19.0.0). PC-15764
• HP Universal print driver (PCL, PostScript) or HP model-specific driver: Documents printed with a color selection of "High Quality CMYK Grayscale" are now counted as color jobs instead of grayscale. This change aligns with HP's change in firmware version 4.6.4 and above where these jobs are now counted as color in device meter counts. This behaviour can be reversed by setting CompositeIsGrayscale in the print-provider.conf file to "True". PC-15702
• Canon OcéPlotWave series PostScript printer driver: Fixed an issue that caused custom paper sizes to be detected incorrectly. PC-15770
• On Demand Payment Gateway: Added a global config key to calculate the job quota for users with negative internal credit (payments-quota-includes-negative-user-balance). PC-15535
• Spanish Schedule / Email Reports: Fixed an issue that incorrectly prefixed some fields with a "t" (for example, "tTitulo:", "tFormato:"). PC-15781
• Updated a Secondary Print Server library, which included security improvements. PC-15717

Copier / Device Integration:

• Canon (MEAP) (version 1.7.0)*:
  • Fixed an issue that caused the device screens to flicker. MAC-5424
  • Added support for more USB authentication devices (such as, RD300-FH1-G (RD300 series) Fingerprint Readers). MAC-5756
  • Fixed an issue that prevented the device from honoring the settings of the Zero Stop config keys (ext-device.canon.limit-reference.duplex, ext-device.canon.limit-reference.grayscale, ext-device.canon.limit-reference.paper-size). MAC-5573
  • Added support for new language translations. N/A
• Fuji Xerox ApeosPort V+:
  • ApeosPort VII+: The config key ext-device.fuji_xerox_aip.login.id-field.numeric can now be used to toggle the display of the soft numeric keyboard on the PaperCut MF Login screen when entering an ID number. MAC-5753
  • Integrated Scanning:
    • Fixed an issue that prevented some error messages on the Scan Details and Scan Settings screens from being displayed (since 19.0.0). MAC-5848
    • A4 devices using the US locale: Fixed an issue on the Scan Actions screen that caused an error to be displayed when users selected a scan action. MAC-5863
• HP (OXP):
  • Integrated Scanning: Fixed an issue that prevented some error messages on the Scan Details and Scan Settings screens from being displayed (since 19.0.0). MAC-5848
• Konica Minolta (OpenAPI):
  • Fixed an issue when a user unsuccessfully attempted to log in by swiping that caused the next user attempting to log in with an ID number to be incorrectly logged in as the first user. PC-15752
  • i-Option: Fixed missing translations on the Scan Details, Account Confirmation, and Card Association screens. PC-15628
• Ricoh (SDK/J) (version 6.0.8)*:
  • Integrated Scanning: Fixed an issue where the ext-device.ricoh.card-reader.allow-sleep config key's default setting (N) had no effect, incorrectly allowing the device to enter sleep mode after a completed scan job, ignoring subsequent card swipes. MAC-5759
• Sharp OSA (HTML Browser n2.0+):
  • Integrated Scanning: Fixed an issue that prevented some error messages on the Scan Details and Scan Settings screens from being displayed (since 19.0.0). MAC-5848
  • Fixed an issue when a restricted user released held print jobs while a copy job was in progress that incorrectly removed the user's restrictions. MAC-5843
  • Fixed an issue where a device error that caused a hard reboot of the device incorrectly prevented the user from subsequently starting another job. MAC-5842
• Sindoh (OpenAPI):
  • Fixed an issue when a user unsuccessfully attempted to log in by swiping that caused the next user attempting to log in with an ID number to be incorrectly logged in as the first user. PC-15752
  • i-Option: Fixed missing translations on the Scan Details, Account Confirmation, and Card Association screens. PC-15628
• Toshiba (e-Bridge Open Platform V3+):
  • Integrated Scanning: Fixed an issue that prevented some error messages on the Scan Details and Scan Settings screens from being displayed (since 19.0.0). MAC-5848
• Xerox (EIP):
  • 1.5+: VersaLink devices (such as, c405, c7025): Fixed an issue introduced by newer firmware that failed to automatically enable XSA authentication settings (Local Login, Get Accounting Code) on the device's web interface, preventing users from logging in to the device. PC-15742
  • 3.0+: Integrated Scanning: Fixed an issue that prevented some error messages on the Scan Details and Scan Settings screens from being displayed (since 19.0.0). MAC-5848

Other Notes:

• If you are running v19.0.1, there is NO database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.

Enhancements:

• Customers using the CBORD DX payment gateway can now configure an option to record the CBORD transaction ID in the Admin web interface Users > Transaction History. This helps to cross reference transactions between the two systems. PC-15165
• Improved the Application Server Log messages for SNMPv3 misconfigurations. PC-15497
• Integrated Scanning: How failed scans are maintained on the server has changed. Prior to 19.0.1, failed scans were left on the disk by default. For 19.0.3 (fresh installs or upgrades from 19.0.0 or earlier) scan clean up is enabled by default. Customers upgrading from 19.0.1 and 19.0.2 need to manually enable automatic cleanup. PC-15643

Fixes:

• Fixed an issue that caused the Application Server to experience higher than usual CPU usage when the User Client was configured to hide the user balance. PC-15736
• Fixed an issue that prevented toner levels from being displayed on the Admin web interface > Device Details page. PC-15623
• Fixed an issue that caused the Scan To Cloud URL to not be updated on upgrade from PaperCut 18.2.1. ACA-803
• Integrated Scanning with Site Servers: Integrated Scanning when using a Site Server: Fixed an issue with multi-page scan jobs where pages are ordered incorrectly in PDF jobs and attached in an incorrect order to emails. MAC-3541
• Fixed an issue that prevented advanced print scripting for the User Client from working. MAC-5835
• Canon imagePROGRAF PRO series printer driver: Fixed an issue that caused an incorrect page size to be detected.PC-15536
• Canon Generic Plus PS3 Printer Driver: Fixed an issue that, for some applications, caused an incorrect page count when printing an even page document in duplex.PC-15629
• Fuji Xerox ART EX printer driver: Fixed an issue that caused an incorrect color page count when the last page of a document printed in multiple collated copies, was grayscale. PC-15476
• Konica Minolta Universal PostScript printer driver: When used by the PaperCut Global Print Driver for stapling, fixed an issue with Find-Me printing that caused an incorrect staple position when printing a document with a 'top right' staple. PC-15548
• Konica Minolta Universal PCL6 printer driver: Fixed an issue that caused an incorrect page count when printing in duplex, with multiple collated copies of a document, and an odd number of pages. PC-14078
• HP DesignJet Z-Series PostScript printer driver: Fixed an issue that caused an incorrect page size to be detected after the user had selected a custom paper size from an Adobe application such as Acrobat. PC-15477
• Print Provider: Fixed an issue that caused the Print Provider to crash while analyzing a corrupt PCL6 spool file. PC-15418
• Sharp PCL6 printer driver: Fixed an issue that caused an incorrect page count if the printed document contained blank pages and was printed in duplex. PC-15260
• Toshiba Universal PostScript printer driver: Fixed an issue that caused a page to be incorrectly detected as color when the output color was set to "Black and White" for "Twin Color". PC-15398
• Fixed an issue with Active Directory syncing that prevented the 'Primary Number' field from being set to "Do Not Sync" unless the secondary number field was also set to "Do Not Sync" (since 19.0.1). PC-15712
• Updated the cups-api-helper binary for the Mac print provider to 64-bit. This addressed the 'cups.api.helper needs to be updated' message that was displaying for macOS 10.14.4 and above. PC-15617

Copier / Device Integration:

• Fuji Xerox ApeosPort V+:
  • Added a config key to allow users to bypass account selection when they have a default shared account
    (ext-device.fuji_xerox_aip.account-selection.bypass-for-default-account). PC-15480
  • Fixed an issue that incorrectly allowed users to enter invalid characters (such as, * and #) on the PaperCut MF Login screen's ID number field. MAC-5829
  • Fixed an issue that prevented Zero Stop from working for faxes. MAC-5766
• HP (FutureSmart Legacy) version 1.3.1*:
  • Fixed an issue on all PaperCut MF screens that incorrectly displayed source code strings (such as, auth.new-pin-required.no-match.title) instead of the actual text (such as, user credentials, account details) of some labels (since 19.0.0). PC-15687
  • Fixed a rare issue when Swipe card authentication was not enabled and users attempted to swipe to log in. The issue prevented them from subsequently logging in using other available authentication methods. MAC-5545
  • Improved resiliency in unreliable network environments by increasing the default network timeout to 10 seconds and improving reconnect time. MAC-5482
• HP (OXP):
  • Integrated Scanning OCR: Fixed an issue when a scan job contained multiple pages that incorrectly sent each scanned page as a separate scan file, instead of merging them into one file. PC-15699
• Sharp (OSA):
  • In Percolator:
    • Auto setup on Mac or Linux: Fixed an issue when running Auto setup from the command line that failed to create log files. PC-15613
    • Auto setup on Mac: Fixed an issue when the three Advanced options (to create app icons for Release, Scan, and Home) were unchecked that prevented Auto setup from working. PC-15579
• Sharp OSA (HTML Browser n2.0+):
  • In Percolator:
    • Auto setup on Mac or Linux: Fixed an issue when running Auto setup from the command line that failed to create log files. PC-15613
    • Auto setup on Mac: Fixed an issue when the three Advanced options (to create app icons for Release, Scan, and Home) were unchecked that prevented Auto setup from working. PC-15579
  • Integrated Scanning:
    • Fixed an issue when a scan job was in progress and the device was deleted from and then immediately added back to the PaperCut MF Application Server that caused the device to display an incorrect credit limit error and prevented the user from proceeding with the job. MAC-5796
    • On the PaperCut MF Scan More or Finish screen, the 'Cancel' button is now disabled whenever a user taps any of the other buttons: 'Scan next page', 'Scan new document' or 'Finish'. MAC-5795
    • Fixed an issue on the PaperCut MF Scan Complete screen that incorrectly displayed '0 pages scanned' if on the Scan Details / Scan Settings screen the 'Prompt for more pages' option was unchecked. MAC-5794
  • Fixed an issue that kept the 'Reset to original' button enabled after a print job's settings had been reset to the original settings. MAC-5768
  • Fixed an issue that incorrectly calculated the page limit for restricted users to be one page less than their available credit balance, that prevented them from copying or scanning the extra page. MAC-5760
• Toshiba (e-Bridge Open Platform V3+):
  • Integrated Scanning: Fixed an issue when a scan job was in progress and the user swiped to log out that locked the device and prevented users from being able to subsequently log in. PC-15513
  • 10" devices: Fixed an issue on the PaperCut MF Home screen that incorrectly enlarged the font size of button text. PC-15210
• Xerox (EIP):
  • EIP 1.0, EIP 1.5: Fixed an issue that failed to log out a user with an insufficient balance, if the user was configured with the Account Selection option: 'When shared account is selected > Charge personal account (and allocate to shared account for reporting)'. PC-15630
  • EIP 1.0+: Continuing security improvements by changing XML parsing to reduce vulnerability to XXE attacks. MAC-5469

Other Notes:

• If you are running v19.0.1, there is NO database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.

Note: This release does not support 32-bit workstations. If you have users launching the User Client or Release Station on a 32-bit workstation, see End-of-life for 32-bit Operating Systems. PC-15503

Fix:

• Fixed an issue introduced in 19.0.0 that prevented the release of print jobs that were in the hold/release queue at the time of upgrading.
  If you have a version earlier than 19.0.0, you can upgrade at any time and your print jobs will be retained and releasable.
  If you have installed 19.0.0 or 19.0.1, we recommend upgrading outside of business hours to minimize the impact of lost jobs.

Note: This release does not support 32-bit workstations. If you have users launching the User Client or Release Station on a 32-bit workstation, see End-of-life for 32-bit Operating Systems. PC-15503

New Features:

• Assigning accounts to print jobs at the device: The SysAdmin can now configure PaperCut MF to allow users to assign accounts to held print jobs sent from any client (including via Mobility Print**), directly at the device before releasing the job. MAC-5254, MAC-5253, MAC-5252, MAC-5327
  This applies to:
  • Fuji Xerox ApeosPort V+
  • HP (OXP)
  • Konica Minolta (OpenAPI)
  • Kyocera (HyPAS) version 2.4.0+*
  • Ricoh (SmartSDK) version 2.2.4+*
  • Sindoh (OpenAPI)
  • Sharp OSA (HTML Browser n2.0+)
  • Toshiba (e-Bridge Open Platform V3+)
  • Xerox (EIP 3.0+)
• Print Scripting: Added a new print script function to determine whether or not a print job originated from the PaperCut Mobility Print application (inputs.job.isMobilityPrintJob). MAC-5327
• Sharp OSA (HTML Browser n2.0+): PaperCut MF now supports compatible Sharp OSA 5.1+ devices with HTML Browser n2.0+. For more information, see the Copier / Device Integration section for Sharp OSA (HTML Browser n2.0+). MAC-5410

In Percolator:

• Project Wollemi:
  • Added the On-premise OCR component to enable OCR to be performed using an on-site Windows system as an alternative to using PaperCut MF Cloud OCR. PC-15354
  • In the Admin web interface, on the new Capture tab, when On-premise OCR is selected we report the status of the installed OCR service. PC-15353
• Auto Setup: Sharp devices can now be automatically set up from the Application Server rather than requiring manual steps at the device. PC-15132

Enhancements:

• Integrated scanning:
  • Created a new page in the Admin user interface, called "Capture", where users now configure OCR and scan capture settings. PC-15070
  • Integrated Scanning OCR now supports on-premise scanning. This suits environments with appropriate infrastructure that have restrictions for using cloud services. ACA-677
  • OCR now supports over 100 languages. ACA-769
  • A new "Capture" tab has been added to the Admin web interface under Options. This tab provides the ability to configure the languages that can be used during OCR processing. You can select up to 10 languages.
    Note: If you're a PaperCut Cloud OCR service Percolator customer, after you upgrade to release 19.0, you need to re-select your languages. PC-15189
  • Improved scan delivery performance. PC-15127
  • PaperCut Cloud Services:
    • Added two data centres for hosting PaperCut Cloud Services in different regions. You are prompted to choose which one to use when you activate PaperCut Cloud Services. If you are already using PaperCut Cloud Services you can change the hosting region. ACA-622
    • When you activate PaperCut Cloud Services you can now choose the geographic region in which the service will be hosted: USA, Europe (Germany), or Australia. PC-14962
• Application Server:
  • Improved Application Server performance by changing the maximum number of concurrent connections allowed from 8 K to 16 K per port (configurable in server.properties). PC-11001
  • Improved performance when under heavy load by adding a new connector for SQL Server 2016 to reduced database connection times. If you're using SQL Server 2016+ and upgrading to PaperCut MF 19.0, switch to the new connector. PC-14525
• SNMPv3 can now be used for:
  • receiving toner notifications
  • retrieving toner level information (for supported printers)
  • 'device in error' retrieval
  • device configuration (for supported MFDs).
  PC-14922

Fixes:

• macOS:
  • Improved performance by increasing the default number of concurrent connections allowed on 64-bit macOS servers. PC-14869
  • System default users are now excluded from the User List in the Admin web interface. PC-14810
• Google Cloud Print: Improved performance by increasing the default value of gcp.http-timeout-seconds to 240. PC-15197
• Email to Print: Fixed an issue that caused MS Word comments to not be printed. PC-15377
• Azure AD: Fixed an issue on the User/Group Sync page that caused the "Accept self-signed certificate" option to be unavailable for Azure AD Secure LDAP (since 18.3.0). PC-14859
• HP DesignJet Z-Series PostScript printer driver: Fixed an issue that caused the incorrect page size to be detected after the user had selected a custom paper size. PC-15387
• Print Provider:
  • The Print Provider now has its own new release versioning. For this release it's 100.5.0.540. It's also included as part of this release. PC-15483
  • Fixed an issue that caused Print Provider to restart when analyzing PCL5 spool files generated by some printer drivers.PC-15524
• In the Admin web interface, changed the MF/NG About page to show a link to the Support web form instead of the Support email. If an ASC or reseller overrides the support email, then their email stays displayed. PC-15267
• Fixed an issue that caused a server error and logged the user out when they released a print job on a device that was currently in error and was configured to "Block the release of jobs when this device is in error". PC-15356
• Fixed an issue that caused the Fiery tool to not retrieve jobs. Also added extra logging to show raw Fiery Box replies and to log when jobs are skipped due to zero printed pages. PC-15261
• Fixed an issue that prevented the PaperCut NG/MF logs from indicating the reason for a failure when a notification message failed to send. PC-15042
• Fixed an issue in Print Scripting that caused the "defaultChoice" option in dialogs to not accept values that were concatenated (e.g. `12 + ' Monkeys'`) (since 18.3.0). PC-15040
• Fixed an issue where using the server.listen-interface in server.properties prevented server-command from working. PC-14778
• Fixed an issue that caused certain printer drivers to print on the default paper size when Tabloid (11x17) paper size was selected. PC-14690
• Fixed an issue that caused the incorrect language to be displayed on the Admin web interface > Device statistics tab. PC-15208
• Fixed a problem that sometimes caused incorrect print outs, for example printing in color instead of grayscale, when using Google Cloud Print, Email to Print, or Web Print with some printer drivers. PC-15299
• Database Schema for SQL server: Updated the database so SQL server can accept and store special characters from character sets other than Latin (for example, characters with umlauts or accents, .Arabic characters etc.). A database update is required.
  Important: SQL Server Express has a maximum database size limit of 10 GB and upgrading requires some free memory. So when you upgrade to Release 19.0, make sure the data in the PaperCut NG/MF database is less than 8 GB or the upgrade will fail. If the database is larger than 8 GB, contact us. PC-14602
• Added an option in the Admin web interface on the Options > General page to display real-time activity warnings when the User Client is unavailable and requires user input. MAC-5385
• Fixed an issue that caused the Application server to crash from storing too many failed scan jobs. Added two new config keys to manage how long failed scan jobs are stored:
  • system.scan.failed-maintenance-enabled (default: N)
  • system.scan.failed-days (default: 30) PC-9525

Copier / Device Integration:

• Canon (MEAP) (version 1.6.0)*:
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval.
    PC-14922
  • Added support for SSL-TLS API (TLS 1.1/1.2 for 2^nd generation devices). MAC-5380
  • Fixed an issue causing MEAP Web Starter (MWS) applications to be inaccessible. MAC-5380
• Dell (eSF) (version 2.8.1)*:
  • Fixed an issue that caused the personalized email sender to be populated even when it was disabled. MAC-5441
  • Fixed an issue that prevented per-app login from working (in v2.6.0). MAC-5441
  • Enhancement for eSF6+ devices to automatically configure PaperCut MF as an authenticating server, rather than needing to be manually configured. MAC-5441
  • Added support for the Bio-Buddy biometric reader. MAC-5441
  • Improved memory management. MAC-5441
  • Updated the Swedish translations. MAC-5441
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval.
    PC-14922
  • eSF v5 and earlier:
    • Added support for TLS 1.2. MAC-5478
    • Fixed an issue that caused log in by card swipe to require two swipes after a user attempted to log in while the device was offline. MAC-5478
  • eSF 5.0+: Fixed an issue preventing copy tracking that was introduced in recent firmware versions. MAC-5530
• Fuji Xerox (AIP)/Dell (AIP):
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval.
    PC-14922
• Fuji Xerox ApeosPort V+:
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
  • Added support for ApeosPort-VII devices. MAC-5495
  • Added two config keys to toggle:
    • the auto-focus on the ID number field of the PaperCut MF Login screen (ext-device.fuji_xerox_aip.login.id-field.auto-focus)
    • the display of the soft alpha-numeric keyboard on the PaperCut MF Login screen (ext-device.fuji_xerox_aip.login.id-field.numeric). MAC-5520
  • Added a config key to allow PaperCut MF to override other installed custom services, preventing conflicts (ext-device.fuji_xerox_aip.disable-conflicting-custom-services). MAC-5523
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval.
    PC-14922
  • Integrated Scanning: Clicking the "Cancel" button on the Scanning screen (with a processing spinning wheel) now causes the device to display the Scan Details screen, instead of the Home screen. MAC-5131
  • Fixed an issue that caused the Account Confirmation screen to become unresponsive when users changed the account using the "By code" option, and then attempted to access device functions. PC-15567
  • Improved performance. MAC-5350
• HP (OSA):
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval.
    PC-14922
• HP (OXP Printer Only):
  • Improved performance. MAC-5350
• HP (OXP):
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
  • E77660 and other high resolution devices (width is greater than or equal to 1024 pixels): Increased the font size. MAC-4775
  • Integrated Scanning: Clicking the "Cancel" button on the Scanning screen (with a processing spinning wheel) now causes the device to display the Scan Details screen, instead of the Home screen. MAC-5131
  • Improved performance. MAC-5350
• Konica Minolta (OpenAPI):
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
  • Added the ability for users to change the language on the device while they are logged in. The language displayed defaults to the last language selected by the user. PC-14932
  • Prevented the ability to pinch the device panel to zoom in and out of the PaperCut MF login screen. PC-13958
• Kyocera (HyPAS) (version 2.4.0)*:
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
  • Integrated Scanning:
    • Improved feedback about the progress of a canceled Integrated Scanning job. MAC-5242
    • Fixed an issue where using the hard Logout button did not log the user out. MAC-1706
    • Added a configuration key (ext-device.kyocera-mita.scan.prompt.checkbox.checked) to control the default state of "Prompt for more pages" checkbox. MAC-5337
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval.
    PC-14922
  • Added the ability to start a new scan job from the Scan More or Finish screen, retaining the current scan job's settings and account selection attributes. MAC-5325
  • The scan action selection screen is now skipped when the user has only one scan action available. MAC-5229
  • Increased the number of scan actions displayed per page on the Scan screen to 6. MAC-5215
  • The logged in user's name is now always displayed next to the Log out button. MAC-3828
  • Fixed an alignment issue when entering a PIN on small panels. MAC-5146
  • Fixed an issue causing the user to be logged out when attempting to print a job that has been deleted from the Application Server. MAC-5161
  • Fixed an issue causing the embedded application to incorrectly use HTTP after connecting to the Application Server via HTTPS. MAC-4572
  • The embedded application now remembers the page number when returning to the list of scan actions. MAC-262
• Lexmark (eSF) (version 2.8.1)*:
  • Fixed an issue that caused the personalized email sender to be populated even when it was disabled. MAC-5441
  • Fixed an issue that prevented per-app login from working (in v2.6.0). MAC-5441
  • Enhancement for eSF6+ devices to automatically configure PaperCut MF as an authenticating server, rather than needing to be manually configured. MAC-5441
  • Added support for the Bio-Buddy biometric reader. MAC-5441
  • Improved memory management. MAC-5441
  • Updated the Swedish translations. MAC-5441
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
  • eSF 5.0+: Fixed an issue preventing copy tracking that was introduced in recent firmware versions. MAC-5530
  • eSF 5.0 and earlier:
    • Added support for TLS 1.2.
    • Fixed an issue that caused log in by card swipe to require two swipes after a user attempted to log in while the device was offline. MAC-5478
  • Firmware prior to eSF 6: Fixed an issue with TLS 1.2 connections. MAC-5367
• OKI (eSF) (version 2.8.1)*:
  • Fixed an issue that caused the personalized email sender to be populated even when it was disabled. MAC-5441
  • Fixed an issue that prevented per-app login from working (in v2.6.0). MAC-5441
  • Enhancement for eSF6+ devices to automatically configure PaperCut MF as an authenticating server, rather than needing to be manually configured. MAC-5441
  • Added support for the Bio-Buddy biometric reader. MAC-5441
  • Improved memory management. MAC-5441
  • Updated the Swedish translations. MAC-5441
  • eSF 5.0+: Fixed an issue preventing copy tracking that was introduced in recent firmware versions. MAC-5530
  • eSF 5.0 and earlier: Added support for TLS 1.2.
    Fixed an issue that caused log in by card swipe to require two swipes after a user attempted to log in while the device was offline. MAC-5478
• OKI (Open Platform):
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
• Ricoh (SDK/J):
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
  • Remote Operation Client (Windows) 1.3.1: Fixed an issue that prevented the batch script from successfully running the Remote Operation Client when using the right-click context menu's "Run as administrator" command. MAC-5599
• Ricoh (SmartSDK) (version 2.2.4)*:
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
  • Ricoh Remote Operation Client (Windows) 1.3.1: Fixed an issue that prevented the batch script from successfully running the Remote Operation Client when using the right-click context menu's "Run as administrator" command. MAC-5599
• Samsung (XOA) (version TBD)*:
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
• Sharp (OSA):
  • In Percolator: Auto Setup: Sharp devices can now be automatically set up from the Application Server rather than requiring manual steps at the device. PC-15132
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
• Sharp OSA (HTML Browser n2.0+):
  • PaperCut MF now supports compatible Sharp OSA 5.1+ devices with HTML Browser n2.0+ running the firmware dated December 2018 or later. This new "Sharp OSA (HTML Browser n2.0+)" solution offers job tracking, secure print release, Integrated Scanning, and the ability to change print jobs settings at the device. This is now the primary Sharp embedded solution. MAC-5410
    Note: Existing Sharp OSA licenses can continue to be used for this new solution. MAC-5410
  • In Percolator: Auto Setup: Sharp devices can now be automatically set up from the Application Server rather than requiring manual steps at the device. MAC-5410
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
• Sindoh (OpenAPI):
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
  • Added the ability for users to change the language on the device while they are logged in. The language displayed defaults to the last language selected by the user. PC-14932
  • Prevented the ability to pinch the device panel to zoom in and out of the PaperCut MF login screen. PC-13958
• Toshiba (e-BRIDGE Open Platform):
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval PC-14922
• Toshiba (e-BRIDGE Open Platform V2):
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval PC-14922
• Toshiba (e-Bridge Open Platform V3+):
  • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
  • Integrated Scanning: Clicking the "Cancel" button on the Scanning screen (with a processing spinning wheel) now causes the device to display the Scan Details screen, instead of the Home screen. MAC-5131
  • Introduced a config key to allow users to bypass account selection when they have a default shared account (ext-device.toshiba.account-selection.bypass-for-default-account). PC-14969
  • Added the ability to configure the label of the Device Functions button on the device (via ext-device.toshiba.access-device.label). PC-11705
  • Improved performance. MAC-5350
  • Fixed an issue that prevented native device error messages from being displayed on the device. PC-15115
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
• Toshiba (eConnect):
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
• Toshiba (eSF) (version 2.8.1)*:
  • Fixed an issue that caused the personalized email sender to be populated even when it was disabled. MAC-5441
  • Fixed an issue that prevented per-app login from working (in v2.6.0). MAC-5441
  • Enhancement for eSF6+ devices to automatically configure PaperCut MF as an authenticating server, rather than needing to be manually configured. MAC-5441
  • Added support for the Bio-Buddy biometric reader. MAC-5441
  • Improved memory management. MAC-5441
  • Updated the Swedish translations. MAC-5441
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval. PC-14922
  • eSF 5.0+: Fixed an issue preventing copy tracking that was introduced in recent firmware versions. MAC-5530
  • eSF 5.0 and earlier:
    • Added support for TLS 1.2. MAC-5478
    • Fixed an issue that caused log in by card swipe to require two swipes after a user attempted to log in while the device was offline. MAC-5478
• Xerox (EIP):
  • Improved performance. MAC-5350
  • Xerox VersaLink C405DN and C400: Fixed an issue that prevented the RFID card swipe from logging the user in when waking up the device. PC-15411
  • 3.0+:
    • PaperCut MF allows users to assign accounts to print jobs sent from any device (including via Mobility Print), directly at the device. MAC-5254
    • AltaLink devices with 10" wide screen (width is greater than or equal to 1024 pixels): Increased the font size. MAC-4775
    • Integrated Scanning: Clicking the "Cancel" button on the Scanning screen (with a processing spinning wheel) now causes the device to display the Scan Details screen, instead of the Home screen. MAC-5131
    • Added the ability to configure the label of the Device Functions button on the device (via ext-device.xerox.access-device.label). PC-13208
  • SNMPv3 can now be used for:
    • receiving toner notifications
    • retrieving toner level information (for supported printers)
    • 'device in error' retrieval.
    • device configuration PC-14922
  • Improved performance. MAC-5350
  • Xerox VersaLink C405DN and C400: Fixed an issue that prevented the RFID card swipe from logging the user in when waking up the device. PC-15411

Other Notes:

• This release includes a database upgrade.
• * Requires installing an updated version of the embedded software to access new features and fixes.
• **Requires Print Provider (version 100.5.0) and Mobility Print (version 1.0.2137) upgrades.