PaperCut MF 24.0 release history

Fixes:

• Fixed a bug that allowed the creation of new internal users with usernames already taken for other users’ aliases in both UI and server command CLI. Also fixed a bug in the server command that could create a new standard user with a username already taken as another user’s alias. [PO-1506]
• User Sync: Improved user card PIN encoding times, and added an option to configure encoding strength. [PO-2226]
• Fixed an issue that caused inconsistent scan job document names in the job logs. [PO-2468]
• Fixed an issue that prevented the user client and release station from launching in conjunction with screen readers such as NVDA. [PO-1700]

Print Provider:

• Improved the Print Provider to notify an actual hostname when it sends critical error messages to the Application Server. [PIE-678]
• Hardware Page Count: Added a new configuration “useextendedidle” to consider an unknown printer status as idle. Advanced configuration to be used when recommended by PaperCut Support. [PIE-766]
• Web Print (Windows): Fixed an issue that caused the PDF web print jobs to have a job title with a .pdf extension twice. [PIE-780]

Copier / Device Integration:

• Canon MEAP Gen3+ v1.3.1: Added support for the following models:
  • i-SENSYS-x with screen size 7 inches
  • Satera with screen size 7 inches
  • imageCLASS with screen size 7 inches
• HP OXP: Fixed an issue when upgrading to 24.0.2 that caused “NullPointException” to display on the HP MF embedded app. [CDSS-4183]
• Konica-Minolta i-Option: Changed HTTPS for DeviceDescription call to use port 443 instead of port 80 for the Konica Minolta embedded app. [CDSS-3996]
• Kyocera v3.2.9*: Reinstated special characters support on the Kyocera embedded on screen keyboard [CDSS-2500]
• Ricoh (SmartSDK) v3.2.7*: Improved error handling on Ricoh for the scan to fax function, when a user tries to perform a fax but doesn’t specify a fax number [CDSS-2155]

Security:

• Third party dependency upgrades. [PO-2306]

Global Entitlement Service:

• Fixed an issue so you can now install a license that has the same order number and CRN as a previously installed license. [PO-2489]
• Fixed an issue where a perpetual license cannot be installed over a more recent trial extension license. [PO-2388]

Other notes:

• No DB upgrade when upgrading to this version.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes:

• Increased the grace period for existing customers who upgrade to 24.x that cannot access the Global Entitlements Service from 30 to 120 days. See Known issue PO-2223 (Internet connection required) for more information. [PO-2440]
• Fixed a rare issue where bulk user actions could create/update a user to have the same primary username as another user’s alias. For bulk user operations, the primary username will now always take priority and the clashing alias will be removed. [PO-2143]
• Fixed a problem that when an end user clicks on the shared PCClient/win/pc-client-local-cache.exe file in the server folder, the cached version of the desktop client was always 1.0.0.0, which prevented timely updates of the user client binaries to the end user computers. [PO-1877]
• Google Cloud Directory: Multi-domain user syncing for normalized (aka domain-less) user names. [PO-2341]
• Fixed the setup of user groups to reflect changes made to the sync domain(s) specified. [PO-2380]
• Added the ability to batch import internal users without having to specify passwords (reverting back to the behavior prior to version 22.1.0). [PO-2236]
• Fixed a web-SSO issue that caused admins to be incorrectly redirected to the logout page. [PO-1812]
• Fixed an issue where a user sync was occurring on a secondary sync source when disabled. [PO-2403]
• Fixed an issue since 24.0.1 where using the install-license server command to install a license caused minor UI issues on the About > Registration page. [PO-2227]
• Site Servers: Made fix to clean up scan jobs exceeding the maximum size allowed. [PO-2234]

Print Provider:

• Sharp PostScript printer drivers and PPDs: Fixed an issue that caused incorrect total and color page counts when using booklet or poster print mode. [PIE-744]

• Fixed an issue that could cause delays when releasing print jobs if the ‘ServerName’ configuration is set. [PIE-762]

   

Copier / Device Integration:

• Canon MEAP Gen3+ v1.3.1*:
  • Updated Canon installation media to include self serve license provisioning information in a clearer folder structure [CDSS-3941]
  • Fixed an issue in the Canon MEAP Gen3+ embedded where some devices may not be able to successfully resolve the PaperCut MF server by host name [CDSS-3761]
• Konica-Minolta i-Option: Fixed an HTML escape issue during card self association. [CDSS-3648]
• Lexmark (eSF), OKI (eSF), Toshiba (eSF), Dell (eSF), Xerox (eSF) and Fujifilm BI (eSF) v3.1.12*:
  • While Scanning on Lexmark, for PDF format specification are picked from “PDF settings” that is format specified on the device, which previously was PDF/A default. [CDSS-3541]
  • Added support for new device [CDSS-3594]
    • CX963
    • CX962
    • CX961
    • CS963
    • CX833
    • CX951
    • CX950
• Ricoh (SmartSDK) v3.2.6*:
  • Fixed an issue in the Ricoh SmartSDK embedded where SmartSDK version numbers greater than 3 could result in failing to retrieve device information successfully [CDSS-3710]
  • Fixed an issue where switching between languages didn’t work on certain models [CDSS-3644]

Security:

• Updated third party dependancies [PO-1725]

Global Entitlement Service:

• Fixed known issue to retain pre-v24 functionality that allows SFPs to claim MFD entitlements [PO-2406]

Other notes:

• If you are upgrading from version 24.x to 24.0.2, your Application Server does not need an internet connection to the Global Entitlements Service for the upgrade to complete successfully. If you are upgrading from version 23.x or earlier to version 24.0.2, your Application Server will need an internet connection to the Global Entitlements Service. See Internet connection requirements for more information.
• A DB upgrade does occur when upgrading to this version.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

New Features:

PaperCut MF version 24 introduces support for subscription licensing , in addition to supporting current (perpetual) license files. The changes described below have been introduced in order to support PaperCut MF subscriptions.

• Internet access is required when upgrading to v24 and syncing entitlements. Upgrading to version 24 requires a connection to a new Global Entitlements Service in order for MF to sync its installed license entitlements. Existing licenses will be activated automatically on upgrade. See Important points to know about PaperCut MF licensing (Internet connection requirements) for more information. [PO-2194]
• New ‘Registration’ page. A new ‘Registration’ page within the PaperCut MF admin interface lets admins view license or subscriptions details, reseller contact information and activate subscriptions. See Managing entitlements for more information. [PO-1299]
• Activating subscriptions. For subscription customers, the activation of a subscription is performed by entering an activation key in the new ‘Registration’ page. See Activating/renewing a subscription for more information. [PO-1299]
• Multiple subscriptions. The ‘Registration’ page supports multiple subscriptions where the admin can view their active or not started subscription(s) as well as look back on past cancelled or expired subscriptions. [PO-1299]
• Deactivating an installation. The ‘Registration’ page contains a new button for administrators to deactivate the installation. Clicking this button clears out the entitlements that the install is claiming so the entitlements can be reused for another site, or another fresh install. This requires a connection to the Global Entitlements Service. See Managing entitlements for more information. [PO-1658]
• Subscription Expiry and Notifications. With the introduction of PaperCut MF subscriptions, PaperCut MF has been updated to reflect modern subscription-based expiry behaviours. This includes ceasing major functionality - blocking logins to various web interfaces and clients and restricted UI access for the built-in admin account. Logins to MFDs/devices are also blocked when there are no active subscriptions. All other PaperCut functionality continues to work. In-product banners, widgets and icons have been enhanced to notify the admin of subscription expiry in advance. See When subscriptions expire for more information. [PO-1300], [PO-1301]
• Brand-neutral devices. Subscription customers can now use their device entitlements across any brand, eliminating device exchange fees when swapping out device brands. Perpetual customers still require brand-specific device licenses to activate device entitlements, and device exchange fees are chargeable to swap out device brands. After activation, Perpetual customers will now see brand neutral devices in the Registration page. See Important points to know about PaperCut MF licensing (Devices are brand neutral) for more information. [PO-1299]
• Environments with multiple application servers. Due to the new mechanism for syncing entitlements, multiple application servers will sync to a single source of entitlements for the customer. This means that environments that are using the same license file on each server will now use a single set of licensed items. Prior to upgrading to v24, customers need to ensure that their license covers the total number of devices used across their application servers. See Important points to know about PaperCut MF licensing (Global set of entitlements) for more information. [PO-1302]
• Device state changes. In order to manage the set of entitlements for the installation, v24 introduces changes to device states that now allow for entitlements to be released when not needed anymore. This can be done by manually setting the device to “Disable Indefinitely (Not Licensed)”. The state of the device displays as ‘Not Licensed’ in the Devices List, in the Admin web interface. When a subscription expires, a device no longer claims an entitlement and returns to displaying the ‘Not Licensed’ state in the Devices List in the Admin web interface. See Managing entitlements (Releasing individual device entitlements) for more information. [PO-2183]
• Updated EULA. The EULA has been updated for version 24. See End User License Agreement (EULA) for more information. [PO-2072]

Speak to your Accredited Reseller to find out more about MF subscriptions and the benefits it offers prior to upgrading to v24.

Fixes:

• This release does not contain any bug fixes - the release is focussed on the new features around licensing and subscription for PaperCut MF described above.

Other notes:

• See PaperCut MF 24.0.1 known issues for any open known issues.
• A DB upgrade does occur when upgrading to this version.
• There is no version 24.0.1 release for PaperCut NG at this time. This release enables PaperCut MF subscription functionality only, and it does not contain fixes, features or security updates. As a result this release does not apply to the PaperCut NG product. When there are fixes or features which apply to PaperCut NG and PaperCut MF, there will be a corresponding PaperCut NG and PaperCut MF release.