Choose your language

Choose your login


Configure printer discovery

This page applies to:

Configure auto printer discovery

For printers to be automatically discovered:

  1. On the admin console, go to Easy Print & Scan > Auto Printer Discovery. The Auto Printer Discivery panel is displayed.

  2. In the Discover Printers section, select one of the following:

    • Scheduled - Select if you want PaperCut Hive or Pocket to automatically and regularly search for printers for you.
      Note: Also set the search frequency.

    • On Demand - Printers are only found after you finish the setup and click Discover Now.

  3. Set what you want the printers to be discovered by: super & standard nodes (includes people’s laptops), or only super nodes.

  4. Decide where you want PaperCut Hive or Pocket to search for the printers - everywhere or a targeted location. More details are on the user interface. 

  5. If you want to include USB printers connected to individual computers, click the checkbox under the Search in section.

  6. If you want to limit printer discovery to specific brands, enter the details in the Filter section. 

  7. In the Action section, select how newly discovered printers should be published. More details are on the user interface.

  8. Click Save changes.

Configure manual printer discovery

If you are not running auto printer discovery in your network, it might be necessary at times to run a manual scan of the network to detect new printers and make them available to your end users. This gives you the ability to enter in the IP address for the new printer on your network

  1. On the admin console, go to Printers.
  2. Scroll down the page to the list of your printers, then on the right, click the Discover a printer button. The “Discover a printer” popup is displayed.
  3. Enter the new printer IP and click Continue. The “Which edge node should search for the printer?” popup is displayed.
  4. Next choose the edge node you want to use to detect the printer from the list and click Start discovering.

The system will now scan the network for the chosen printer. If discovered it will appear in your printer list for activation.

icon About printer discovery

icon How printers are discovered on the network and locally