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PRODUCT MANUALS

Job Ticketing manual

PRODUCTS FEATURED

Test order processing

Process one of the orders you submitted as a test user.


  1. Log in to the Job Ticketing Operator interface.
  2. Add a Comment and an Internal Note to the order. For more information, see Add an internal note to an order or Add comments to an order.
  3. In the User web interface, open the customer order, check that the comment is displayed; then reply to the comment.
  4. Check that the customer has received an email notification for the operator comment.
  5. Move the order to each status in the Workflow, entering the cost when prompted.
  6. Check that the customer has received an email notification for the status change.

Next step: Publish your products

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