Q I have installed the PaperCut Web Print Sandbox and the Microsoft XPS Essentials Pack to my Windows XP 64bit Machine but am unable to upload XPS documents. How do I fix this?
When the PaperCut Web Print application starts it will check for the existence of several programs. On Windows XP 64bit machines the XPS Essentials pack will install to
C:\Windows\System32\ by default. Due to limitations with Windows XP 64bit, we are unable to properly interrogate this location as Windows XP 64bit is expecting the XPS Essentials pack to be installed to
To resolve this, you can copy the following files from the
C:\Windows\System32\ directory to the
C:\Windows\SysWoW64\ directory and restart the PaperCut Web Print application.
Categories: Error, Web Print
[-keywords: Windows XP, 64, 64-bit, web print, xps, winxp, x64]