Stopping and Starting (Restarting) PaperCut Services

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“Help! I am a PaperCut Administrator and I need to know how to stop and start or restart the various PaperCut services as part of my troubleshooting!”

Throughout the life of a PaperCut installation, an Administrator might encounter a situation where it is necessary to isolate PaperCut from a particular problem. This can be accomplished by temporarily stopping certain PaperCut services, but how are these services stopped? This article will shed some light on the recommended process for each Operating System that is supported by PaperCut.

 Note: Only perform the below actions if instructed to by PaperCut Support. Any service that is manually stopped will need to also be started again, so remember to bring the service back up when you are done!

Windows

PaperCut services can be started/stopped from services.msc as shown below:

Start:

Stop:

The process is the same for all services when using Windows, just highlight the service you wish to stop/start!

macOS

PaperCut services can be started/stopped from the Terminal using the below commands:

Application Server

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut.plist

Print Provider

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-event-monitor.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-event-monitor.plist

Web Print

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-web-print.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-web-print.plist

Mobility Print

  • Start: sudo launchctl load /Library/LaunchDaemons/pc-mobility-print.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print.plist

Job Ticketing

  • Start: sudo launchctl load /Library/LaunchDaemons/pc-job-ticketing.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/pc-job-ticketing.plist

Print Deploy

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-print-deploy.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-print-deploy.plist

iOS Print (Legacy)

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-iosprint.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-iosprint.plist

Linux

Application Server

  • Start: systemctl start pc-app-server.service
  • Stop: systemctl stop pc-app-server.service

Print Provider

  • Start: systemctl start pc-event-monitor.service
  • Stop: systemctl stop pc-event-monitor.service

Web Print

  • Start: systemctl start pc-web-print.service
  • Stop: systemctl stop pc-web-print.service

Mobility Print

  • Start: systemctl start pc-mobility-print.service
  • Stop: systemctl stop pc-mobility-print.service

Print Deploy

  • Start: sudo systemctl start pc-print-deploy.service
  • Stop: sudo systemctl stop pc-print-deploy.service

Still have questions?

Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.

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Article last modified on August 21, 2019, at 07:44 AM
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