Choose your language

Choose your login

Contact us

Stopping and Starting (Restarting) PaperCut Services

AVAILABLE TO CUSTOMERS ON:

“Help! I am a PaperCut Administrator and I need to know how to stop and start or restart the various PaperCut services as part of my troubleshooting!”

Throughout the life of a PaperCut installation, an Administrator might encounter a situation where it is necessary to isolate PaperCut from a particular problem. This can be accomplished by temporarily stopping certain PaperCut services, but how are these services stopped? This article will shed some light on the recommended process for each Operating System that is supported by PaperCut.

Windows

PaperCut services can be started/stopped from services.msc as shown below:

Start:

Stop:

The process is the same for all services when using Windows, just highlight the service you wish to stop/start!

macOS

PaperCut services can be started/stopped from the Terminal using the below commands:

Application Server

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut.plist
  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-event-monitor.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-event-monitor.plist

Web Print

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-web-print.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-web-print.plist

Mobility Print

  • Start: sudo launchctl load /Library/LaunchDaemons/pc-mobility-print.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print.plist

Mobility Print Cloud client

  • Start: Go to Applications > PaperCut Mobility Print Client folder and run the restart.command
  • Stop: sudo launchctl unload /Library/LaunchAgents/mobility-client-user-context-service.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print-client.plist

Job Ticketing

  • Start: sudo launchctl load /Library/LaunchDaemons/pc-job-ticketing.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/pc-job-ticketing.plist
  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-print-deploy.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-print-deploy.plist

iOS Print (Legacy)

  • Start: sudo launchctl load /Library/LaunchDaemons/papercut-iosprint.plist
  • Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-iosprint.plist

Linux

Application Server

  • Start: sudo systemctl start pc-app-server
  • Stop: sudo systemctl stop pc-app-server
  • Start: sudo systemctl start pc-event-monitor
  • Stop: sudo systemctl stop pc-event-monitor

Web Print

  • Start: sudo systemctl start pc-web-print
  • Stop: sudo systemctl stop pc-web-print

Mobility Print

  • Start: sudo systemctl start pc-mobility-print
  • Stop: sudo systemctl stop pc-mobility-print
  • Start: sudo systemctl start pc-print-deploy
  • Stop: sudo systemctl stop pc-print-deploy

Still have questions?

Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.

-–


Categories: How-to Articles , Administration


Comments

Last updated February 15, 2024