KB Home | How to reset your Google Cloud Print integration
This article explains how to reset your Google Cloud Print (GCP) integration, allowing you to start the setup process again from scratch.
You’ll generally only need to do this if you’ve set GCP up with the wrong email address and want to start again, or you’re having issues and want to start the install process again to make sure you did everything right.
1) Log into the PaperCut administration console 2) Head to Options → Mobile & BYOD 3) Untick the Enable Google Cloud Print integration option 4) Head to Options → Config Editor 5) Search for gcp 6) Clear the text from gcp.refresh-token and click the Update button 7) Clear the text from gcp.robot-jid and click the Update button 8) Clear the text from gcp.robot-refresh-token and click the Update button 9) Clear the text from gcp.setup-complete and click the Update button NOTE: Do not use the Delete button, this will delete the key altogether which could cause issues
Once this is done, you can now go back to the Options → Mobile & BYOD page and start the setup process again.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.