KB Home | Login to PaperCut interfaces using Email Address
It’s a common expectation now that users want to log in to their systems using their email address.
PaperCut allows users to use their email address as an alternative method to log in (i.e. user, release station, MFDs, web release, mobile client), and this works out-of-the-box - meaning there is no additional configuration required to enable this!
The only requirement is that the user has an email address specified in their PaperCut User Profile (commonly this is achieved via the synchronisation with your Active Directory. If the AD account has an email address in it, this will be synchronised with PaperCut). As long as this is true, your users can log in to PaperCut using their email address as the username. Their password will be their domain password.
In some organizations users don’t even know their username (sAMAccountName); this would allow them to log in using their email address.
It is also useful in cases where a user has forgotten their username.
If you require any further information or assistance with this, you can reach out to us at support.papercut.com where we’ll be happy to help in any way we can!
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.