Localhost showing in Printer list

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When populating printers from the PaperCut Print Provider, printers will be prefixed with the machine name, even if the printers are on the same system as the Application Server. In this list the printer names will appear as server-name\printer1.

A PaperCut administrator has recently submitted an issue where printers were suddenly re-added to the Printers list with localhost as the server name, meaning they had both a server-name\printer1 and a localhost\printer1 in this list. This can cause issues when running reports, as the printer will now report jobs on the localhost printer.

The administrator found that an SSL certificate on their print server had recently expired, and the only visible effect witnessed was the server reporting as localhost as the hostname. Once the certificate was renewed, the server started reporting the correct hostname.

If you find that you have never used an SSL certificate on your print server, please get in touch with the support team over at http://support.papercut.com

One of the team will then help you our further.

Categories: Troubleshooting


Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on April 24, 2019, at 09:16 AM
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