No print queues found after setting up PaperCut on a Microsoft cluster
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Q: I’ve installed PaperCut on a Microsoft cluster as per the user manual, but none of the printers show up in PaperCut. What’s wrong?
A: The most common cause of this problem is the PaperCut Print Provider (the service installed as part of a secondary print server) using the node/local name instead of the resource/network name. This results in no print queues being found, as the print queues are associated with the resource/network name.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.