[Legacy] Upgrading PaperCut ChargeBack
The functionality provided by PaperCut ChargeBack has now been rolled into PaperCut NG with a new licensing option for professional organizations (PaperCut NG professional client billing). All existing functionality provided by PaperCut ChargeBack, plus much more, is now offered in PaperCut NG version 11+. This move to a single online edition of PaperCut has been done to reduce the engineering and testing time around releases freeing up development resources so we can add more features faster. PaperCut ChargeBack users can upgrade by simply installing PaperCut NG over-the-top of their current install using the standard upgrade procedure. Your ChargeBack license will be detected and automatically converted to a PaperCut NG license with professional client billing enabled.
PaperCut ChargeBack is designed to support “install over the top” upgrades. The latest version of PaperCut is always available from the download page at:
Choose the appropriate upgrade for the version currently installed:
- If you are running version 6.x or earlier use the from 6.x upgrade instructions
- If you are running version 7.x or later use the instructions below.
IMPORTANT: While the upgrade process utilises the PaperCut NG software, the instructions below are still applicable.
The recommended upgrade procedure when running version 7.0 or later is:
C:\Program Files\PaperCut ChargeBack\
Note: Sites running on Microsoft Cluster servers should consult the documentation in cluster upgrade.
- If you are upgrading from version 3.x or 4.x to version 6.x, please read [Legacy] Upgrading PaperCut ChargeBack to version 6.2 only