How to enable Debug Logging

PaperCut NG/MF has special debug options which causes PaperCut NG/MF to produce a more verbose level of detail in the log files. The debug log allows our developers to inspect the internal workings of our PaperCut Software applications and pinpoint the cause of problems. Enabling debug logging is only usually required or requested by PaperCut MF Partners and the PaperCut Support Team.

PaperCut NG/MF Components:


Please note: for support on Brother, Epson, OKI (sXP2 devices), RISO, Sindoh embedded devices, you would need to contact the manufacturer directly for help as these are created via our third party certification process and not made by PaperCut Software directly.

If you’re ever in any doubt as a PaperCut MF customer to where you should go first for support with a embedded device, speak to your PaperCut Authorised Reseller or PaperCut Authorised Solution Centre for assistance.

Categories: How-to Articles, Logs