PaperCut Pocket and Hive KB Articles

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End user articles

• Choosing the Best Driver for PaperCut Pocket and Hive
• PaperCut Pocket and Hive Printing Tips for Users
• Set up a new computer or mobile phone
• “Printing for iOS is currently not set up, contact your administrator if you want to print from your iPhone” error message

How-to articles

• Changing the driver on the PaperCut Printer (Manufacturer Driver Support) (Alpha)
• Google Workspace User Sync Add-on for PaperCut Hive and Pocket
• How to create a fake printer for testing with PaperCut Pocket / Hive
• How to improve the strength of your Edge Mesh
• How to restart an Edge Node with PaperCut Pocket/Hive
• How to uninstall the PaperCut Pocket / Hive Print Client (Edge Node and Printer)
• How to upload a PaperCut Pocket or PaperCut Hive Activation Key
• How to work from home with PaperCut Pocket/Hive
• PaperCut Pocket and Hive Deployment Scenarios
• Scan to Microsoft Teams channel
• Scan to Slack channel
• User Migration Strategies to PaperCut Pocket or PaperCut Hive

Troubleshooting articles

• “PaperCut Hive Installation Failed” error message

• “Printer properties cannot be displayed” error message with PaperCut Pocket & Hive

• “Some jobs failed to print. Try again” error message

• Bidirectional Support in the PaperCut Printer with vendor/manufacturer specific drivers

• Could not communicate with your Edge Mesh error message

• How To Collect PaperCut Pocket and PaperCut Hive Logs

• Printers disappear after running the Windows PaperCut Pocket/Hive printer installer

• Printing to the PaperCut Printer, but my users can’t see their print jobs

• Troubleshooting incorrect or missing printer statuses in PaperCut Pocket / Hive

• Troubleshooting: 49.DE.05 Error on HP OXPd with PaperCut MF & PaperCut Hive

• “Test Page failed to print” error with Mobility Print and PaperCut Pocket/Hive

Devices (PaperCut Hive)

• HP: OXPd vs Workpath
• On HP OXPd printers, “Auto” paper size button is displayed as “Mixed”