KB Home | Where is the “Fingerprint” of my Server?
There are probably more than a few times you’ve come across us talking about the fingerprint of a server. Ever wonder where to get it? Me too, so I went about and made a point of finding out.
Basically, the fingerprint is a unique grouping of characters derived from the certificate the server is using and should be unique for every certificate.
PaperCut uses this certificate identifier to allow us to communicate via SSL to any device that supports it.
Q Ok that’s great. . . . . but how do I find it if I need it?
There’s a bunch of different methods to find this, but for ease of use, I’ll use the chrome browser to show how easy it is to find the fingerprint for your PaperCut server and copy it. Note: Chrome calls this the “thumbprint”
We’ll demonstrate this with the self-signed certificate PaperCut installs with, some browsers may complain about this a little, but that’s generally because they want to see a certified chain back to a Trusted Root Certificate Authority (CA) and self-signed obviously doesn’t do that.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.