How to configure embedded software after a server migration or an IP/Hostname change

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This KB article relates to PaperCut MF, the edition of PaperCut that implements copier control.

This page is designed to complement our Migrating PaperCut to a New Server KB article.

Brother, via BSI

  1. Using a web browser, go to the URL of the Brother devices web admin page. E.g. http://<device-ip> and login to the Brother device as “admin”
  2. Click on “Administration Settings” or “Administrator” at the top of the page
  3. Under Solutions Application Entry, ensure the Login and Logout URL both read: http://papercut.server.IP.address:9191/device/brother?name=device_name
  4. Submit changes and restart device

For example, if your PaperCut‘s server IP address was “192.168.1.57”,and you gave the MFD the name “BrotherMFD” the URL would read: http://192.168.1.57:9191/device/brother?name=BrotherMFD

NOTE: The [device name] in the URL above will be the device name that is used in the PaperCut administration interface

Dell (eSF)

  1. Using a web browser go to the URL of the Dell devices web admin page. E.g. http://<device-ip>
  2. Look for an option called Embedded Solutions” or “Device Solutions”
  3. Click the “PaperCut” entry
  4. Click on the “Configure” button that appears
  5. Enter the new PaperCut server’s hostname or IP address under “Server Hostname”
  6. Submit changes and restart device

HP, via Chai SOE DSE

  1. Using a web browser, go to the PaperCut embedded configuration page, E.g. http://<device-ip>/hp/device/papercut.home
  2. Edit the Server IP / Hostname field
  3. Click Apply Changes and restart device

HP FutureSmart

  1. Using a web browser go to the URL of the HP devices web admin page. E.g. http://<device-ip>
  2. Click Sign In in the top-right corner of the page and log in using the device Administrator credentials
  3. Select the PaperCut Server Configuration menu on the General tab in the device’s web admin page
  4. Once on this page enter the new server hostname or IP address
  5. Submit changes and restart device

HP OSA / S900 Series

  1. Browse to the URL of the HP devices web admin page. E.g. http://<device-ip>
  2. Navigate to ‘Application Settings → External Applications Settings → External Accounting Application Settings’
  3. Edit the Address for Application UI with the new IP/hostname
  4. Edit the Address for Web Service field with the new IP/hostname
  5. Press “Submit”
  6. Press “Reboot Now”

Konica Minolta, via OpenAPI

Konica devices will automatically update the MFD when PaperCut next re-configures the device (which will happen periodically).

One way to force an update is to restart the PaperCut Application service.

NOTE: If you have manually set the server’s IP address / hostname by using the Advanced Config key: “system.network-address” then you would need to change this first. For more information please see the Konica Minolta embedded manual.

Kyocera, via Kyocera Hybrid Platform for Advanced Solutions (HyPAS)

  1. At the MFD press the Admin Login button and enter the Administrator credentials
  2. Once logged in edit the PaperCut server IP address
  3. Click on “Apply” and reboot the MFD to make the changes take effect

Lexmark, via Lexmark Embedded Solutions Framework (LeSF)

  1. Browse to the URL of the Lexmark devices web admin page. E.g. http://<device-ip>
  2. Look for an option called Embedded Solutions” or “Device Solutions”
  3. Click the “PaperCut” entry
  4. Click on the “Configure” button that appears.
  5. Enter the new PaperCut server’s hostname or IP address under “Server Hostname”
  6. Submit changes and restart device

Ricoh, via Ricoh Embedded Software Architecture (ESA)

For SDK/J application v21505 or later:

  1. Access the Admin Screen press the small “Admin” text in the lower right corner of the login screens
  2. Enter the MFD’s Administrator username and password to access the settings
  3. Update the IP address
  4. Press Save to change the settings and restart the application

NOTE: If you are changing the name of the device please take care to also rename the device in the PaperCut administration interface.

For SDK/J application versions prior to v21505:

Reinstall the embedded application using the new folder created when PaperCut was installed. Then follow the instructions in the Ricoh embedded manual

NOTE: If you keep the same device name the new device will have the job history of the old device.

For SmartSDK:

To make any changes to Ricoh SmartSDK device, you are required to log in as administrator first as shown in the steps below, then you’ll have the ability to change the PaperCut connection settings.

  1. On the device, select “User Tools” from the home screen
  2. Select “Machine Features”, “Login” and then enter the machine administrator login credentials. Press “Exit” then select “home” to go back into PaperCut application.
  3. Go back to the PaperCut application and press the “Admin” text in the lower right corner of the connecting or login screens
  4. Update the fully qualified hostname
  5. Press Save changes to change the settings and reconnect. Remember to lot out once the application is reconnected

NOTE: The hostname must be fully qualified, without the complete domain name the application will not be able to connect to the Server.

OKI, via Open Platform

OKI Open Platform devices require two steps to reconfigure for a new IP.

A) Configure OKI Embedded Web Browser (EWB):

  1. Browse to the URL of the OKI devices web admin page (TopAccess). E.g. http://<device-ip>
  2. Log in as the “Admin” user
  3. Select the “Administration” tab
  4. Navigate to the “Administration” → “EWB” page.
  5. Under the “Home Page Setting” set the “Home Page” by changing “server-address” for the address of the new PaperCut server. E.g. http://server.ip:9191/device/oki/ Alternatively to use an encrypted HTTPS connection (advisable when using card association) enter https://server.ip:9192/device/oki/
  6. Press the “Save” button.

B) Configure MFP LDAP server

An OKI connects to the PaperCut using LDAP to authenticate users and validate card authentication. The MFP must be configured to establish an LDAP connection to the PaperCut server. To do this:

  1. Log in to the device’s web administration (TopAccess) with a web browser E.g. http://<device-ip>
  2. Select the “Administration” tab and login as an admin user.
  3. Select the “Maintenance” subsection, and the “Directory Service” option.
  4. Select the Directory service currently setup for PaperCut.
  5. Edit the Server IP address with the new servers details.
  6. Press ok to save

Samsung, via Samsung eXtensible Open Architecture (XOA)

  1. Using a web browser login to the Samsung web interface, Samsung SyncThru, as administrator
  2. On the top menu bar hover over “XOA”and select the sub item called “PaperCut
  3. Edit the hostname or IP address of the PaperCut server
  4. Apply changes and reboot MFD

Sharp, via Sharp Open Systems Architecture (OSA)

  1. Browse to the URL of the Sharp devices web admin page. E.g. http://<device-ip>
  2. Navigate to ‘Application Settings → External Applications Settings → External Accounting Application Settings’
  3. Edit the Address for Application UI with the new IP/hostname
  4. Edit the Address for Web Service field with the new IP/hostname
  5. Press “Submit”
  6. Press “Reboot Now”

Toshiba, via e-BRIDGE Open Platform

Toshibas require two steps to reconfigure for a new IP.

A) Configure Embedded Web Browser (EWB):

  1. Browse to the URL of the Toshiba devices web admin page (TopAccess). E.g. http://<device-ip>
  2. Log in as the “Admin” user
  3. Select the “Administration” tab
  4. Navigate to the “Administration” → “EWB” page
  5. Under the “Home Page Setting” set the “Home Page” by changing “server-address” for the address of the new PaperCut server E.g. http://server.ip:9191/device/toshiba/ Alternatively to use an encrypted HTTPS connection (advisable when using card association)enter https://server.ip:9192/device/toshiba/
  6. Press the “Save” button

B) Configure MFP LDAP server

A Toshiba connects to the PaperCut using LDAP to authenticate users and validate card authentication. The MFP must be configured to establish an LDAP connection to the PaperCut server. To do this:

  1. Log in to the device’s web administration (TopAccess) with a web browser E.g. http://<device-ip>
  2. Select the “Administration” tab and login as an admin user
  3. Select the “Maintenance” subsection, and the “Directory Service” option
  4. Select the Directory service currently setup for PaperCut.
  5. Edit the Server IP address with the new servers details.
  6. Press ok to save

NOTE: For older SDKv1 devices you also need to change the SNMP trap location.

Xerox, via Xerox Secure Access and Xerox Network Accounting

Xerox devices will automatically update the MFD when PaperCut next re-configures the device (which will happen periodically). One way to force an update is to restart the PaperCut Application service.

NOTE: If you have manually set the server’s IP address / hostname by using the Advanced Config key: “system.network-address” then you would need to change this first. For more information please see the embedded manual.

See also:


Categories: Administration, PaperCut MF


Keywords: migrate, migration, upgrade, move, moving to a new server, changing servers, transfer

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Article last modified on May 31, 2016, at 02:16 AM
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