PaperCut Connector for Microsoft Universal Print

Microsofts Universal Print, which is currently in a public preview (beta) phase, brings cloud printing to Microsoft 365 customers running Windows 10 clients.

The PaperCut connector component enables PaperCut MF or NG to manage Universal Print jobs. It’s a complete replacement for the official Microsoft Universal Print Connector.

The PaperCut connector:

  • Registers your local Windows print queues with Universal Print
  • Pulls down print jobs from Universal Print, and sends them to your local queues
  • Monitors printer and job status and reports this back to Universal Print

This page covers the installation and setup process for the connector.


  • A Windows installation of PaperCut MF or PaperCut NG, version 18.0 or newer

Additional requirements from Microsoft:

  • Azure Active Directory
  • Azure Active Directory Domain Services
  • An Azure tenant that is enrolled in the Microsoft Universal Print preview

You will need the credentials of a user in this Azure tenant with the Global Administrator role to complete the setup.

This guide assumes that youve already configured your PaperCut installation to sync with Azure Active Directory as a user identity source.

It’s highly recommended you explore Microsoft’s Universal Print documentation to understand how Universal Print works.

Known limitations

  • Printer capabilities vary between manufacturer and version of printer driver being used. Universal Print tries to unify the many different printer features on the market into a common set. This means advanced printing options like stapling or hole punching might not be available for your model of printer yet.
  • There is a system-wide document size limit of 100mb enforced by Microsoft.
  • Changing the name of a registered print queue in Windows will cause the connector to stop functioning correctly.


You can get the connector installer by registering your details on the form at the bottom of this page.

The connector should be installed on the same server that your PaperCut installation is so it has access to the print queues that are being monitored.

This component automatically updates itself to make sure youre always up-to-date with changes in Universal Print.


The connector must be configured before it can monitor Universal Print for print jobs.

The configuration process allows you to choose which local queues should be registered and monitored.

This is done using the configure.exe tool in the connector installation directory.

  1. Run Command Prompt as an Administrator
  2. Change directory into the installation directory for the PaperCut Connector
    • cd “C:\Program Files\PaperCut connector for Microsoft Universal Print”
  3. Identify your connector version, which is inside the .version file
    • type .version
  4. Go to the version folder.
    • cd v2020–07–17–1411
  5. . Run configure.exe
    • configure.exe

The configuration utility will now guide you through the steps to register your printers.

Once you’ve completed the configuration you will need to restart the PaperCut Connector for Microsoft Universal Print service for the changes to apply.

You can now share the printers you’ve registered with your users! These steps are described on the Microsoft’s Getting Started with Universal Print documentation.

Help us improve the connector 💡 Universal Print is still in public preview (beta), if you have any problems with the connector please don’t hesitate to reach out to our support team!

Categories: How-to Articles, Installing, Uninstalling and Migrating

Keywords: universal-print, connector, setup