Windows 2000, XP and 2003 all have the capability to install a printer and have it globally available to all users (Similar to the way printers worked in the old Windows 95/98 days). Unfortunately the Add Printer wizard does not expose this functionality and only adds the printer for the current user. The command-line needs to be used to install and expose a printer globally. The process is as follows:
1.Log on to the workstation as an Administrator
2.Start→Run and enter “cmd” then press OK
3.Type rundll32 printui.dll,PrintUIEntry /ga /n\\server\printer where server and printer make up the correct UNC path to the printer.
4.Restart the spooler service with the commands:
net stop spooler
net start spooler
5.The printer should now be listed and available to all users that log onto the workstation.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.