Increase OCR Job Processing Timeout Limit

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Main.IncreaseOCRJobProcessingTimeoutLimit History

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January 04, 2019, at 07:59 AM by Aaron Pouliot - Set category to Integrated Scanning
Changed line 23 from:
''Categories:'' [[Category.Scanning|+]]
to:
''Categories:'' [[Category.IntegratedScanning|+]]
Changed line 25 from:
[-Keywords: Scanning OCR -]
to:
[-Keywords: Integrated Scanning OCR -]
December 19, 2018, at 09:20 PM by 122.107.168.28 -
Deleted line 4:
December 19, 2018, at 09:19 PM by 122.107.168.28 -
Changed line 3 from:
Q: '''Help! I知 a PaperCut MF SysAmin and some of my users' OCR scan jobs are failing with the following message:'''\\
to:
Q: '''Help! I知 a PaperCut MF Sys Admin and some of my users' OCR scan jobs are failing with the following message:'''\\
Changed lines 5-6 from:
'''What do we need to do/how can we fix this/why does this happen?'''
to:

'''How can I fix this?'''
December 19, 2018, at 09:17 PM by 122.107.168.28 -
Changed line 3 from:
Q. '''Help! I知 a PaperCut MF SysAmin and some of my users' OCR scan jobs are failing with the following message:'''\\
to:
Q: '''Help! I知 a PaperCut MF SysAmin and some of my users' OCR scan jobs are failing with the following message:'''\\
December 19, 2018, at 09:16 PM by 122.107.168.28 -
Changed line 3 from:
'''Help! I知 a PaperCut MF SysAmin and some of my users' OCR scan jobs are failing with the following message:'''\\
to:
Q. '''Help! I知 a PaperCut MF SysAmin and some of my users' OCR scan jobs are failing with the following message:'''\\
December 19, 2018, at 09:14 PM by 122.107.168.28 -
Changed line 3 from:
'''Help! I知 a Systems Administrator of PaperCut, and some of my users OCR scan jobs are failing with the following message:'''\\
to:
'''Help! I知 a PaperCut MF SysAmin and some of my users' OCR scan jobs are failing with the following message:'''\\
Changed lines 8-9 from:
# Open the PaperCut MF admin and navigate to '''Options>General'''
#Next, On the '''Actions''' menu, choose '''Config editor (advanced)'''
to:
# In the PaperCut MF Admin interface, navigate to '''Options > General'''.
#In the '''Actions''' menu, click '''Config editor (advanced)'''.
Changed lines 11-13 from:
#Change the value to the number of minutes (default of '''30''') you wish the job to timeout. We recommend trying '''60'''
#Click '''Update''' button
# Your OCR jobs are now set to timeout at
the number of minutes you just set!
to:
#Change the value to the number of minutes (default of '''30''') after which the job will timeout. We recommend '''60'''.
#Click '''Update'''.
Your OCR jobs will now  timeout after
the number of minutes you just set!
December 19, 2018, at 04:21 AM by Bryce - Create the KB so an admin can change the OCR job processing timeout
Added lines 1-25:
(:title Increase OCR Job Processing Timeout Limit:)

'''Help! I知 a Systems Administrator of PaperCut, and some of my users OCR scan jobs are failing with the following message:'''\\
[@The OCR process has timed out after {0} minutes while converting the scan job by {1} on {2} to a searchable document. Refer to the Integrated Scanning Troubleshooting section in the PaperCut manual.@]\\
'''What do we need to do/how can we fix this/why does this happen?'''

!!Steps
# Open the PaperCut MF admin and navigate to '''Options>General'''
#Next, On the '''Actions''' menu, choose '''Config editor (advanced)'''
#Search for @@system.scan.ocr.processing-timeout-mins@@
#Change the value to the number of minutes (default of '''30''') you wish the job to timeout. We recommend trying '''60'''
#Click '''Update''' button
# Your OCR jobs are now set to timeout at the number of minutes you just set!

!!More info
* [[https://www.papercut.com/support/resources/manuals/ng-mf/applicationserver/topics/device-mf-scanning-advanced-configuration.html|Advanced Integrated Scanning configuration]]
*[[https://www.papercut.com/support/resources/manuals/ng-mf/applicationserver/topics/device-mf-scanning-cloud-faq.html|PaperCut Cloud Services FAQs]]

!!Still have questions?
Let us know! We love chatting about what痴 going on under the hood. Feel free to leave a comment below or visit our [[https://support.papercut.com|Support Portal]] for further assistance.

----
''Categories:'' [[Category.Scanning|+]]
----
[-Keywords: Scanning OCR -]

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Article last modified on January 04, 2019, at 07:59 AM
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