Please also see Reporting Problems
PaperCut has special debug options which cause PaperCut to produce a detailed text log of activity. The log allows our developers to inspect the internal workings of the PaperCut application and pinpoint the cause of problems. Enabling debug logging is only usually required of requested by the PaperCut Support team.
The release station is a standalone component of PaperCut that allows users to log in and release jobs from a hold/release queue. A release station is generally set up next to a printer to ensure that the user is present when their job is printed.
Note: Release stations can be installed using a number of methods, including the local cache method where it is launched from a cache directory such as
C:\Cache\, and the zero install method of running it directly from the network. If the release station is running from the network, it will need to be installed locally on a system for the duration of enabling debug. It is possible to enable debug by editing the config file on the server’s
PCRelease network share, but this would enable debug for every release station running from the network, and may create a lot of debugging output.
log4j.logger.biz.papercut=infoand change the
%USERPROFILE%is the user profile directory of the user running the release station, e.g.
C:\Documents and Settings\[username]on Windows XP, or
C:\Users\[username]on Windows Vista)
NOTE: If this location is not convenient, then it can be changed by editing the file path line
Keywords: event log