PaperCut monitors printing on the Novell iPrint server by being configured as the accounting autoload command within iPrint Manager. This allows PaperCut to monitor and track all printing activity on the iPrint server.
If problems occur after enabling PaperCut on the Novell iPrint server (e.g. problems starting iPrint) some diagnosis will be required.
Check the autoload command is configured correctly
Verify that the autoload command is set to exactly papercut. Ensure that this is entered all as lower-case, and there are no spaces before or after the command.
Ensure that iprint has permission to the PaperCut files
A common cause of problems are caused by iPrint not having permission to access important PaperCut files.