Configuration error - no compatible queues for redirection

KB Home   |   Configuration error - no compatible queues for redirection

Main.ConfigurationErrorNoCompatibleQueuesForRedirection History

Hide minor edits - Show changes to output

July 23, 2018, at 11:03 AM by Chris King - Cleanup Spacing
Changed lines 20-21 from:

to:
\\
Added lines 27-29:

Attach:ConfigurationErrorNoCompatibleQueuesForRedirection-JobsPendingRelease.PNG

Deleted lines 31-34:
Attach:ConfigurationErrorNoCompatibleQueuesForRedirection-JobsPendingRelease.PNG

\\

Added lines 34-35:
\\
Added lines 38-39:
\\
Added lines 41-42:

\\
July 23, 2018, at 10:59 AM by Chris King - Image cleanup
Changed lines 27-28 from:
to:
\\
Added line 31:
\\
July 23, 2018, at 10:50 AM by Chris King - Correction to image links
Changed line 25 from:
Attach:Attach:ConfigurationErrorNoCompatibleQueuesForRedirection-HoldRelease.PNG
to:
Attach:ConfigurationErrorNoCompatibleQueuesForRedirection-HoldRelease.PNG
July 23, 2018, at 10:47 AM by Chris King - Adding images
Added lines 17-21:

Attach:ConfigurationErrorNoCompatibleQueuesForRedirection-NoHoldRelease.PNG


Added lines 23-29:


Attach:Attach:ConfigurationErrorNoCompatibleQueuesForRedirection-HoldRelease.PNG


Attach:ConfigurationErrorNoCompatibleQueuesForRedirection-JobsPendingRelease.PNG

July 23, 2018, at 10:14 AM by Chris King - Added further details, and a KB article. Images to follow....
Changed lines 15-16 from:
-->i) Make sure printing directly to the device works without the "hold/release queue" option enabled.
to:
-->i) Make sure printing directly to the device works without the "hold/release queue" option enabled on the Printer in PaperCut. (In Printers -> printername -> Summary -> Hold/Release Queue Settings)
Changed lines 19-21 from:
-->iii) When this is working, try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs release from this direct queue).

-->iv) Finally when i, ii, and iii are working, introduce a Virtual Queue into the mix and reconfigure the MFD/Copier/Hardware Device to release from the Virtual Queue.
to:
-->iii) When this is working, try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface on the physical device (make sure the Device in PaperCut is set to let jobs release from this direct queue).

-->iv) Finally when i, ii, and iii are working, introduce a Virtual Queue into the mix and reconfigure the MFD/Copier/Hardware Device to release from the Virtual Queue (Details are included on the following KB article - [[https://www.papercut.com/kb/Main/SetupFindMePrintingUsingPaperCutMF | Virtual Queue]]).
July 05, 2018, at 06:26 PM by Aaron Pouliot - Added category FindMePrinting
Changed line 26 from:
''Categories:'' [[Category.Other|+]]
to:
''Categories:'' [[Category.FindMePrinting|+]]
Changed line 28 from:
[-Keywords:-]
to:
[-Keywords: nopotentialredirectqueues -]
Changed lines 9-12 from:
1) The Virtual Queue does not have the correct "compatible queues" defined.

2) The MFD/Copier/Hardware Device on the Devices tab is not configured to list jobs from the right Virtual Queue
to:
-->'''1)''' The Virtual Queue does not have the correct "compatible queues" defined.

-->'''2)''' The MFD/Copier/Hardware Device on the Devices tab is not configured to list jobs from the right Virtual Queue
Changed lines 15-22 from:
i) Make sure printing directly to the device works without the "hold/release queue" option enabled.

ii) When this is working, enable [[https://www.papercut.com/products/ng/manual/ch-release-station.html | Hold/Release]] on the direct queue and test again. Try releasing the job via the PaperCut Admin Console under the Printers -> Jobs Pending Release tabs.

iii) When this is working, try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs release from this direct queue).

iv) Finally when i, ii, and iii are working, introduce a Virtual Queue into the mix and reconfigure the MFD/Copier/Hardware Device to release from the Virtual Queue.
to:
-->i) Make sure printing directly to the device works without the "hold/release queue" option enabled.

-->ii) When this is working, enable [[https://www.papercut.com/products/ng/manual/ch-release-station.html | Hold/Release]] on the direct queue and test again. Try releasing the job via the PaperCut Admin Console under the Printers -> Jobs Pending Release tabs.

-->iii) When this is working, try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs release from this direct queue).

-->iv) Finally when i, ii, and iii are working, introduce a Virtual Queue into the mix and reconfigure the MFD/Copier/Hardware Device to release from the Virtual Queue.
Changed lines 19-20 from:
iii) When this is working, try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs from this direct queue).
to:
iii) When this is working, try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs release from this direct queue).
September 21, 2011, at 01:21 AM by tim - typos/grammar
Changed lines 5-6 from:
If you receive an error similar to [@Configuration error - no compatible queues for redirection@] then it is likely that a step has been missed. This KB article will go through each portion of the Find Me printing to make sure you're up and running as quickly as possible.
to:
If you receive an error similar to [@Configuration error - no compatible queues for redirection@] then it is likely that a step has been missed. This KB article will go through each portion of the Find Me printing setup to make sure you're up and running as quickly as possible.
Changed lines 19-24 from:
iii) When this is working try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs from this direct queue).

iv) Finally when i, ii, and iii are working introduce a Virtual Queue into the mix and reconfigure the MFD/Copier/Hardware Device to release from the Virtual Queue.

This process of "progressively getting more complex" usually helps determine the step/task missing or causing the problem.
to:
iii) When this is working, try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs from this direct queue).

iv) Finally when i, ii, and iii are working, introduce a Virtual Queue into the mix and reconfigure the MFD/Copier/Hardware Device to release from the Virtual Queue.

This process of "progressively getting more complex" usually helps determine which step/task is missing or is causing the problem.
Changed line 26 from:
''Categories:'' [[Category.Misc|+]]
to:
''Categories:'' [[Category.Other|+]]
Deleted lines 24-25:
TODO link your page here: https://www.papercut.com/kb/Main/Miscellaneous
Changed lines 1-2 from:
(:title TODO Page Title:)
to:
(:title Configuration error - no compatible queues for redirection:)
Changed lines 5-6 from:
If you receive an error similar to [@"Configuration error - no compatible queues for redirection"@] then it is likely that a step has been missed. This KB article will go through each portion of the Find Me printing to make sure you're up and running as quickly as possible.
to:
If you receive an error similar to [@Configuration error - no compatible queues for redirection@] then it is likely that a step has been missed. This KB article will go through each portion of the Find Me printing to make sure you're up and running as quickly as possible.
Added lines 1-30:
(:title TODO Page Title:)

PaperCut's [[https://www.papercut.com/tour/find-me-printing/ | Find Me]] printing is a flexible and powerful feature. It does however require a methodical approach to setting it up.

If you receive an error similar to [@"Configuration error - no compatible queues for redirection"@] then it is likely that a step has been missed. This KB article will go through each portion of the Find Me printing to make sure you're up and running as quickly as possible.

The two main reasons for seeing this error message are:

1) The Virtual Queue does not have the correct "compatible queues" defined.

2) The MFD/Copier/Hardware Device on the Devices tab is not configured to list jobs from the right Virtual Queue

So with that in mind, we need to:

i) Make sure printing directly to the device works without the "hold/release queue" option enabled.

ii) When this is working, enable [[https://www.papercut.com/products/ng/manual/ch-release-station.html | Hold/Release]] on the direct queue and test again. Try releasing the job via the PaperCut Admin Console under the Printers -> Jobs Pending Release tabs.

iii) When this is working try releasing the job from the direct queue using the MFD/Copier/Hardware Device Release interface (make sure the Device is set to let jobs from this direct queue).

iv) Finally when i, ii, and iii are working introduce a Virtual Queue into the mix and reconfigure the MFD/Copier/Hardware Device to release from the Virtual Queue.

This process of "progressively getting more complex" usually helps determine the step/task missing or causing the problem.

TODO link your page here: https://www.papercut.com/kb/Main/Miscellaneous

----
''Categories:'' [[Category.Misc|+]]
----
[-Keywords:-]

Comments

Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on July 23, 2018, at 11:03 AM
Printable View   |   Article History   |   Edit Article