Common Global Print Driver Questions

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December 12, 2018, at 03:46 AM by peterf - Updated to reflect stapling being added to GPD in 18.3.3
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A: GPD currently supports all the main options:  color, grayscale, duplex, paper size and tray selection.
Our plan is to extend common options such as stapling and we would welcome your feedback to help us in prioritizing these options.
to:
A: GPD supports all the main options:  color, grayscale, duplex, paper size and tray selection.
As of version 18.3.3 of PaperCut MF and PaperCut NG, the [[https://www.papercut.com/products/mf/release-history/#18-3-3|Global Print Driver now also supports stapling when used in conjunction with certain vendor drivers]]. Our plan is to extend support to other common printing options, and we would welcome your feedback to help us in prioritizing these options.
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A: Yes you can. However, you would lose all the advanced options such as stapling that the vendor driver provides. So, we would recommend  to still use the vendor specific print driver on the target queues.
to:
A: Yes you can. However, you would lose some of the advanced printing options that the vendor driver provides. So, we would recommend  to still use the vendor specific print driver on the target queues.
November 22, 2018, at 10:52 PM by Sonja McShane - Updated text to refer to just Global Print Driver throughout, not variation thereof.
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Q: Is the PaperCut Global Printer Driver similar to universal drivers?
to:
Q: Is the PaperCut Global Print Driver similar to universal drivers?
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Q: Is the PaperCut Global Driver mandatory?
A: No.  The PaperCut Global Driver is a good choice for many print environments, but it is not mandatory.  In many environments with a predominant single vendor, using a vendor driver on a global virtual queue may be a better choice.

Q: Is the PaperCut Global Driver available on both 32bit and 64bit?
to:
Q: Is the PaperCut Global Print Driver mandatory?
A: No.  The PaperCut Global Print Driver is a good choice for many print environments, but it is not mandatory.  In many environments with a predominant single vendor, using a vendor driver on a global virtual queue may be a better choice.

Q: Is the PaperCut Global Print Driver available on both 32bit and 64bit?
July 16, 2018, at 05:39 AM by 139.130.165.134 -
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[-Keywords: GPD, Cross Vendor Printing, Find-me printing, Follow me, Follow-me, Print Driver Language, PDL Transforms -]
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[-Keywords: GPD, Cross Vendor Printing, Find-me printing, Print Driver Language, PDL Transforms -]
August 11, 2017, at 01:28 AM by 139.130.165.134 -
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If you find this happening request a PDL transform from technical support. The transform should be able to add the same  per-document  Black&White setting  as the device specific driver so that the printing will be black and white. Please note that if you use a transform, even though the document gets printed in black and white, PaperCut will still report it as color. To adjust this, you can use [[https://www.papercut.com/products/ng/manual/applicationserver/topics/printer-hwcheck.html|hardware checks]].
You will need to give technical support details of the PostScript printer driver which prints in black&white correctly for your printer
.
to:
If you find this happening, request a PDL transform from PaperCut Support. The transform should be able to add the same  per-document  Black&White setting  as the device specific driver so that the printing will be black and white. You will need to give PaperCut Support details of the PostScript printer driver which prints correctly in black&white for your printer.

Please note that if you use a PDL transform, even though the document gets printed in black and white, PaperCut will still report it as color. To adjust this, you can use [[https://www.papercut.com/products/ng/manual/applicationserver/topics/printer-hwcheck.html|hardware checks]]
.
August 11, 2017, at 01:20 AM by 139.130.165.134 - mentioned that transforms to convert to black and white will still report it as color
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If you find this happening request a PDL transform from technical support. The transform should be able to add the same  per-document  Black&White setting  as the device specific driver so that the printing will be black and white. You will need to give technical support details of the PostScript printer driver which prints in black&white correctly for your printer.
to:
If you find this happening request a PDL transform from technical support. The transform should be able to add the same  per-document  Black&White setting  as the device specific driver so that the printing will be black and white. Please note that if you use a transform, even though the document gets printed in black and white, PaperCut will still report it as color. To adjust this, you can use [[https://www.papercut.com/products/ng/manual/applicationserver/topics/printer-hwcheck.html|hardware checks]].
You will need to give technical support details of the PostScript printer driver which prints in black&white correctly for your printer.
May 26, 2017, at 11:19 PM by Alan Morris - added video
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Q: Why are some driver options missing in the user interface?
A: The PaperCut Global PostScript Driver uses the Windows PostScript UI component which behaves differently dependent on the "Enable advanced printing features" setting.  This is consistent with other print drivers that use the same UI component as documented in the video below.
(:youtube 54-Ekd-eSFE:)
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Q: Why does Word documents containing color external images printed with Global Print Driver Black&White option sometimes print in color.
to:
Q: Why do Word documents containing colored external images printed with Global Print Driver Black&White option sometimes come out  in color?
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If you find this happening request a PDL transform from technical support. The transform should be able to add the same  per-document  Black&White setting  as the device specific driver so that the printing will be in black and white.  You will need to give technical support details of the PostScript printer driver which prints in black&white correctly for your printer.
to:
If you find this happening request a PDL transform from technical support. The transform should be able to add the same  per-document  Black&White setting  as the device specific driver so that the printing will be black and white.  You will need to give technical support details of the PostScript printer driver which prints in black&white correctly for your printer.
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Q: Why does Word documents containing color external images printed with Global Print Driver Black&White option sometimes print in color.

A:  The external color image is represented as separate code when printing and is not converted to Black&White for any PostScript printer driver.  Printer drivers targeted for particular devices have a per-document Color | Black&White setting and they use this to tell the targeted printer to print in Black&White.  The Global Print Driver is device independent and does not have any such device specific options.

If you find this happening request a PDL transform from technical support. The transform should be able to add the same  per-document  Black&White setting  as the device specific driver so that the printing will be in black and white.  You will need to give technical support details of the PostScript printer driver which prints in black&white correctly for your printer.
December 31, 2014, at 10:23 PM by 71.236.214.84 -
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to:
* [[https://www.papercut.com/kb/Main/GlobalDriverInstallation/|PaperCut Global Driver Installation]]
December 31, 2014, at 10:18 PM by 71.236.214.84 -
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An updated driver package is available which allows for the local 32bit installation on the 64bit platform [[https://www.papercut.com/kb/Main/GlobalDriverInstallation| here]].
to:

An updated driver package is available which allows for local 32bit installation on a 64bit platform [[https://www.papercut.com/kb/Main/GlobalDriverInstallation| here]].
December 31, 2014, at 10:17 PM by 71.236.214.84 -
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An updated driver package is available which allows for the local 32bit installation on the 64bit platform [[https://www.papercut.com/kb/Main/GlobalDriverInstallation| here]].
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A: The PaperCut Global Print Driver is a standards compliant PostScript driver developed to produce PostScript output that is as widely compatible as possible.
to:
A: The PaperCut Global Print Driver is a standards compliant PostScript driver developed to produce PostScript output that is as widely compatible as possible.  It's specifically designed to work alongside [[https://www.papercut.com/|PaperCut]] to facilitate [[https://www.papercut.com/blog/development-team/2014/10/30/a-global-print-driver-for-cross-vendor-printing/|cross vendor printing]].
October 29, 2014, at 12:25 AM by 203.222.91.204 -
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!!Subheading


to:
!!More information


October 29, 2014, at 12:23 AM by 203.222.91.204 -
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* [[https://www.papercut.com/tour/global-print-driver/|Global Print Driver Tour Page]]
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Q: Why my tray selection is not working as expected when using GPD?
to:
Q: Why is my tray selection not working as expected when using GPD?
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Weíre starting to field more and more questions about Global Print Driver. Here is a collection of the most often asked questions:
to:
Weíre starting to field more and more questions about Global Print Driver. Here is a collection of the most frequently asked questions:
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Q: How easy is it to make your own transform?
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Q: How easy is it to write my own transform?
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A: PDL Transforms is an advanced PaperCut feature.  Understanding of printer description languages, and a basic knowledge of scripting are required to write these transforms
A transform is a process that defines how to convert an input into a different output. In PaperCut MF, transforms are defined as simple scripts.
to:
A: PDL Transforms is an advanced PaperCut feature.  Understanding of printer description languages, and a basic knowledge of scripting are required to write these transforms. A transform is a process that defines how to convert an input into a different output. In PaperCut, transforms are defined as simple scripts.
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If you have questions, please feel free to email us and we would love to work & help you understand this space.
to:
If you have questions, please feel free to email us and we would love to work with you & help you understand this space.
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A: Yes. Devices connected to Global Print Driver must support PostScript.(other print languages are in development)
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A: Yes. Devices connected to Global Print Driver must support PostScript (Other print languages are in development).
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[DRAFT/WORK IN PROGRESS]
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A: No.  The PaperCut Global Driver is a good choice for many print environments, but by no mean is it mandatory.  In many environments with a predominant single vendor, using a vendor driver on a global virtual queue may be a better choice.
to:
A: No.  The PaperCut Global Driver is a good choice for many print environments, but it is not mandatory.  In many environments with a predominant single vendor, using a vendor driver on a global virtual queue may be a better choice.
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Q: My tray selection is not working as expected when using GPD?
to:
Q: Why my tray selection is not working as expected when using GPD?
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Q Is the PaperCut Global Driver available on both 32bit and 64bit?
to:
Q: Is the PaperCut Global Driver available on both 32bit and 64bit?
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 If vendor specific extensions are required to achieve functionality, the PaperCut server software works transparently in conjunction with the driver to apply these extensions to each job. This is done in the background using in-built Print Description Language (PDL) transforms.
to:

If vendor specific extensions are required to achieve functionality, the PaperCut server software works transparently in conjunction with the driver to apply these extensions to each job. This is done in the background using in-built Print Description Language (PDL) transforms.
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Detailed information about this is here:
[Link to the Appendix]
to:
Detailed information about this is [[https://www.papercut.com/products/ng/manual/apdx-pdl-transform-lang.html| here]].
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A: Yes. It is a Windows signed print driver.
to:
A: Yes. The Global Print Driver is digitally signed by PaperCut.
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Q: Is it a Windows only driver? Are you going to support a driver for Mac and Linux?

A: Yes it is a Microsoft Windows driver only. At this time PaperCut is not supplying a Global Print Driver for Mac and Linux, and instead recommends the use of the "Generic PostScript Driver" included within these platforms. PaperCutís server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands.

to:
Q:Is it a Windows only driver? What about Mac and Linux?

A: Yes it is a Microsoft Windows driver only. At this time PaperCut is not supplying a Global Print Driver for Mac and Linux, and instead recommends the use of the ďGeneric PostScript DriverĒ included within these platforms. PaperCutís server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands.

Q: What are the printing options that GPD provides?
A: GPD currently supports all the main options:  color, grayscale, duplex, paper size and tray selection.
Our plan is to extend common options such as stapling and we would welcome your feedback to help us in prioritizing these options.

Q: My tray selection is not working as expected when using GPD?
A: If the tray selection is not working, please email us at support@papercut.com and include all the information requested in this KB article:
https://www.papercut.com/kb/Main/TroubleshootingGlobalPrintDriver

Q: When I select Duplex, the job still comes out simplex when using Global Print Driver?
A: If the duplex option is not working, please email us at support@papercut.com and include all the information requested in this KB article:
https://www.papercut.com/kb/Main/TroubleshootingGlobalPrintDriver
Q: Can I use Global Print Driver on my target queues rather than using the vendor specific print driver?
A: Yes you can. However, you would lose all the advanced options such as stapling that the vendor driver provides. So, we would recommend  to still use the vendor specific print driver on the target queues.
Q: Will I need to set up PostScript Driver on my target queues when using PaperCut Global Print Driver?
A: Yes. Devices connected to Global Print Driver must support PostScript.(other print languages are in development)
Q: When setting up Find-me printing with Global Print Driver on my virtual queue, will I need to set the same driver on all my target queues?
A: No. We recommend using vendor specific PostScript drivers on the target queues.
PaperCut server applies in-built Print Description Language (PDL) transforms to work with the vendor drivers.

Q: How easy is it to make your own transform?
A: PDL Transforms is an advanced PaperCut feature.  Understanding of printer description languages, and a basic knowledge of scripting are required to write these transforms
A transform is a process that defines how to convert an input into a different output. In PaperCut MF, transforms are defined as simple scripts.

Detailed information about this is here:
[Link to the Appendix]

If you have questions, please feel free to email us and we would love to work & help you understand this space.

Q: Will this slow down my printing, especially if transforms are used?

A: If no transforms are applied, there should no change in the print workflow & the performance.

When the transforms are applied, there might be a small delay as the spool file needs to be analyzed and transformed to be printed on the target printer.

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[-Keywords: GPD, Cross Vendor Printing, Find-me printing, Follow me, Follow-me, Print Driver Language, PDL Transforms -]
to:
[-Keywords: GPD, Cross Vendor Printing, Find-me printing, Follow me, Follow-me, Print Driver Language, PDL Transforms -]
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Q Is the PaperCut Global Printer Driver similar to universal drivers?
to:
Q: Is the PaperCut Global Printer Driver similar to universal drivers?
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Q Is the PaperCut Global Driver mandatory?
to:
Q: Is the PaperCut Global Driver mandatory?
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Q: Is the print driver Windows signed?
to:
 If vendor specific extensions are required to achieve functionality, the PaperCut server software works transparently in conjunction with the driver to apply these extensions to each job. This is done in the background using in-built Print Description Language (PDL) transforms.

Q Is the PaperCut Global Printer Driver similar to universal drivers
?

A: The PaperCut Global Print Driver should not be confused with "universal drivers" offered by leading printer manufacturers. Manufacturer universal drivers are designed to work with multiple models across a single brand. PaperCutís Global Print Driver works across both multiple models and multiple brands.

Q Is the PaperCut Global Driver mandatory?
A: No.  The PaperCut Global Driver is a good choice for many print environments, but by no mean is it mandatory.  In many environments with a predominant single vendor, using a vendor driver on a global virtual queue may be a better choice.

Q Is the PaperCut Global Driver available on both 32bit and 64bit?
A: The driver is both 64bit and 32bit compatible. You will be able to install and deploy the driver from the print server.
If your print server is 64bit, you will need to deploy the 32bit drivers from a 32bit Workstation.

Q: Is the print driver signed?


October 07, 2014, at 06:33 AM by 203.222.91.204 -
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Q: What is PaperCut Global Print Driver?
to:
Q: What is the PaperCut Global Print Driver?
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Q: Is the print driver PaperCut Windows signed?
to:
Q: Is the print driver Windows signed?
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Q: Where does the print driver lives? Is it available with the standard PaperCut install?
to:
Q: Where is the print driver located? Is it available with the standard PaperCut install?
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Q: Is it a Windows only driver? Are you going to support driver for Mac and Linux?

A: Yes it is a Microsoft Windows driver only.. At this time PaperCut is not supplying a Global Print Driver for Mac and Linux, and instead recommends the use of the "Generic PostScript Driver" included within these platforms. PaperCutís server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands.
to:
Q: Is it a Windows only driver? Are you going to support a driver for Mac and Linux?

A: Yes it is a Microsoft Windows driver only. At this time PaperCut is not supplying a Global Print Driver for Mac and Linux, and instead recommends the use of the "Generic PostScript Driver" included within these platforms. PaperCutís server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands.
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TODO link your page here: https://www.papercut.com/kb/Main/Miscellaneous

to:

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Q: Is the print driver PaperCut Certified?

A: Yes .....
to:
Q: Is the print driver PaperCut Windows signed?

A: Yes. It is a Windows signed print driver. 
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Q: Is it a Windows only driver?
to:
Q: Is it a Windows only driver? Are you going to support driver for Mac and Linux?
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Q: When setting up Find me printing will I need to use a Postscript Driver when using Global Print Driver on the global virtual queue?

A:
to:
 
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Q: Is it a Windows only Driver?
to:
Q: Is it a Windows only driver?
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A:Yes it is a Microsoft Windows Driver. At this time PaperCut is not supplying a Global Print Driver for Mac and Linux, and instead recommends the use of the "Generic PostScript Driver" included within these platforms. PaperCutís server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands.
to:
A: Yes it is a Microsoft Windows driver only.. At this time PaperCut is not supplying a Global Print Driver for Mac and Linux, and instead recommends the use of the "Generic PostScript Driver" included within these platforms. PaperCutís server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands.
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A: Yes
to:
A: Yes .....
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Q: Is it a Windows only Driver?

A:Yes it is a Microsoft Windows Driver. At this time PaperCut is not supplying a Global Print Driver for Mac and Linux, and instead recommends the use of the "Generic PostScript Driver" included within these platforms. PaperCutís server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands.

Q: When setting up Find me printing will I need to use a Postscript Driver when using Global Print Driver on the global virtual queue?

A:
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[-Keywords: GPD, Cross Vendor Printing, Find-me printing, Follow me, Follow-me -]
to:
[-Keywords: GPD, Cross Vendor Printing, Find-me printing, Follow me, Follow-me, Print Driver Language, PDL Transforms -]
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* [[https://www.papercut.com/products/ng/manual/ch-global-print-driver.html|Manual section on Global Print Driver]]

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[-Keywords: GPD, Cross Vendor Printing -]
to:
[-Keywords: GPD, Cross Vendor Printing, Find-me printing, Follow me, Follow-me -]
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Q: Where does the print driver lives? Is it available with the standard install?
to:
Q: Where does the print driver lives? Is it available with the standard PaperCut install?
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@@[app-path]\providers\print\drivers\global\win\@@
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-> @@[app-path]\providers\print\drivers\global\win\@@
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''Categories:'' [[Category.TipsAndTricks|+]], [[Category.Printers|+]]
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''Categories:'' [[Category.TipsAndTricks|+]], [[Category.Printers|+]] 
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to:
[DRAFT/WORK IN PROGRESS]
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''Categories:'' [[Category.TODOFirstCategory|+]], [[Category.TODOSecondCategoryIfNeeded|+]]
to:
''Categories:'' [[Category.TipsAndTricks|+]], [[Category.Printers|+]]
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[-Keywords: TODO keywords here if needed-]
to:
[-Keywords: GPD, Cross Vendor Printing -]
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A: Yes it is available with the standard install. It is available under
to:
A:  Yes it is available with the standard install. It is available under
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(:title Common Global Print Driver Questions:)

Weíre starting to field more and more questions about Global Print Driver. Here is a collection of the most often asked questions:


Q: What is PaperCut Global Print Driver?

A: The PaperCut Global Print Driver is a standards compliant PostScript driver developed to produce PostScript output that is as widely compatible as possible.

Q: Is the print driver PaperCut Certified?

A: Yes

Q: Where does the print driver lives? Is it available with the standard install?

A: Yes it is available with the standard install. It is available under

@@[app-path]\providers\print\drivers\global\win\@@

!!Subheading

TODO link your page here: https://www.papercut.com/kb/Main/Miscellaneous

----
''Categories:'' [[Category.TODOFirstCategory|+]], [[Category.TODOSecondCategoryIfNeeded|+]]
----
[-Keywords: TODO keywords here if needed-]

Comments

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Article last modified on December 12, 2018, at 03:46 AM
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