Toshiba Print Driver asks you to Specify LDAP Server when printing

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April 22, 2019, at 07:41 PM by Aaron Pouliot - Added category Toshiba Embedded
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April 22, 2019, at 07:41 PM by Aaron Pouliot - Added category Toshiba Embedded
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Alternatively, we have had it reported that selecting "PaperCut" in the drop down list works in some environments. This is not a configuration that we actively support, but it may work for you.
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(:Toshiba Print Driver asks you to Specify LDAP Server when printing:)

A small number of PaperCut customers have reported to PaperCut Support that when printing with some Toshiba print drivers they recieve a popup (shown below) asking for a LDAP server. This prevents printing.

%center%Attach:ToshibaLDAPPrintDriver.jpg

This functionality is not required in the print driver as PaperCut will already have authenticated the print job. You can turn this feature off by going to [@Devices and Printer@] -> [@Right click on printer - Select Properties@] -> [@Device Settings tab@] and unticking [@Update Automatically@], then setting [@Account Settings@] -> [@User Authentication@] -> [@Off@].

%center%Attach:ToshibaLDAPPrintDriver-Off.jpg

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Article last modified on April 22, 2019, at 07:41 PM
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