Printing a Print To File
PaperCut tech support sometimes requests print-to-files to help diagnose problems with page analysis or watermarking. PaperCut developers run these print-to-files against the PaperCut Print Provider code to narrow down what is causing the problems.
In some cases PaperCut developers will not be able to reproduce problems with print-to-files because the problems are specific to a customer’s printers. In this case PaperCut developers may create print-to-files that will show the problems they are looking for and ask customers to print these files on their printers.
This articles explains how to do this.
- Go to Devices and Printers.
- Select the printer you wish to print to.
- Right-click on the printer and select Printer Properties.
- Select the Sharing tab.
- Share this printer.
- Note the share name.
- Open a Windows command prompt and type
copy _file-name_ \\_server-name_\_printer-share-name_
_file-name_is the name of the print-to-file
_server-name_is the name of the computer the printer is connected to
_printer-share-name_is the share name of the printer
Keywords: windows , windows spool , print-to-file , printer
Last updated July 5, 2023