How to ignore a user in PaperCut
Under certain circumstances you may wish to ignore a username and stop it from appearing in the ‘Users’ list in PaperCut MF/NG.
The best solution is to restrict the users being imported into PaperCut by using a Group or Organizational Unit (OU) in your directory source as described here: User and Group Synchronization - and then making sure the user(s) that you want to ignore (that you don’t want to be imported) are not in the sync group.
However, there may be other reasons you want to ignore a user:
- System accounts used in batch printing
- System accounts that will never print and hence should not appear in reports (e.g. the sever server www account)
- Special users who should not be tracked (e.g. “the boss”)
Use the PaperCut config key:
user-source.ignored-users to specify a comma-separated list of usernames to be ignored.
You can ignore:
- a single username
- multiple usernames (using a regular expression). Regular expression values must start with “/” and end with “/”.
Important: This config key can contain a maximum of 1,000 characters. If your list is longer than 1,000 characters, subsequent config keys will be created (for example, user-source.ignored-users.1). If you want to add user names to the list, make sure you add them to the last config key in the sequence.
Please ensure that at the end of each config key, a comma follows the last username.
When you add a username to this list, they will not be imported into PaperCut by the overnight sync process.
However, if the user(s) print to a monitored print queue, they will be added. They will also be added if they run the PaperCut User Client or log into the PaperCut User Web Client.
If you need to ignore users that do print you may want to arrange for them to print to an Ignored Print queue or carefully consider modifying On Demand User creation settings to make sure that ignored users are not added automatically when they print.
By default PaperCut ignores a number of standard system users. They are:
Any user starting with _ (underscore) ___vmware_conv_sa___ _avbdeviced _ces _coreaudiod _cvmsroot _devicemgr _dovecot _dovenull _dpaudio _ftp _installassistant _kadmin_admin _kadmin_changepw _krb_anonymous _krb_changepw _krb_kadmin _krb_kerberos _krb_krbtgt _krbtgt _lda _locationd _netbios _netstatistics _networkd _pcastlibrary _postgres _screensaver _scsd _softwareupdate _taskgated _timezone _trustevaluationagent _usbmuxd _warmd _webauthserver amavisd appowner appserver ard atsserver backup bin calendar clamav cvs cyrus cyrusimap daemon devdocs eppc games installer irc jabber lp mail mailman man mcxalr mdnsresponder mysql news nobody pcastagent pcastserver postfix proxy qtss sandbox securityagent serialnumberd spotlight sshd svn sys teamsserver tokend unknown update_sharing uucp windowserver www www-data xgridagent xgridcontroller
Keywords: ignored , missing user , missing users , reserved,reserved username , sAMAccountName , username
Last updated October 23, 2022