Accessibility and PaperCut

PaperCut offers various accessibility options for users with limited vision or mobility based on WAI guidelines. The options are listed below:

User web interface

The PaperCut development team have made a number of changes to the end-user web interface (and the admin interface in parts) to work towards WAI guidelines. The development team welcomes feedback on the “real world” usability of the interface.

Full-screen release station

The PaperCut software based release station is a full-screen application and hence does not play well with Windows based screen reading software such as MAGic with speech. As an interim solution, the development team has supplied a Java version of the release station software that leverages the features in the Sun Java Accessibility Kit. This functionality can be implemented using the following procedure (compatible with any release post version 7.0).

1) Download the following zip archive.

2) Unzip and copy the two files:

     pc-release-java.exe
     pc-release-java.lap

into the directory: C:\Program Files\PaperCut NG\release on the server.

3) Also copy these files onto the local system if you have a local copy of the release station files (no need to do this if running directly off the share).

4) Install the following components in the given order :

i) Java JRE version 5 (1.5)
ii) The Java Access Bridge, version 2 or later.
Both of these are available from the Sun website.

5) Restart the system after installing Java Access Bridge (when asked).

6) Start the release station using pc-release-java.exe (e.g. modify your automatic startup shortcut in the StartUp folder to launch this version).

Also see: PaperCut and JAWS

Auto-releasing jobs on devices per user

Securely releasing a print job on a device is usually done by selecting jobs from the Print Release screen. For those with limited vision or mobility, PaperCut offers the ability to automatically release print jobs on devices for particular users.

This user-level option is available to override device auto-release settings. It is configurable via User, Group and Bulk User Actions pages. (i.e. Users → [Name of the user] → Advanced Options → Override printer/device-level settings)

A user can then login to a device and bypass the print release screen, releasing the print jobs automatically. This functionality is available for a device set up as a release station supporting print release.

For more information on releasing print jobs on devices see: http://www.papercut-mf.com/tour/secure-print-release/

Web Content Accessibility Guidelines 2.1 compliance commitment

You can also download our previous full WCAG 2.0 assessment.

PaperCut is committed to be inclusive to the many PaperCut NG/MF users globally who have different accessibility needs.

At a minimum, we are committed to achieve WCAG 2.1 AA compliance on the User Web Interface in PaperCut NG/MF during 2021. You can download our assessment if you are interested in seeing the areas where we currently comply and where we don’t.

If your organization is bound by the UK Equality Act 2010 or the Disability Discrimination Act 1995 (in Northern Ireland), then you can use the following two documents to help prove your own compliance:

We are in the process of reviewing all other PaperCut NG/MF and Mobility Print interfaces to identify the areas where we can make improvements. Additionally, we are working with two universities to include end user testing from users with different needs so we can identify where they struggle when they print, scan or access content. Some interfaces in PaperCut NG/MF and Mobility Print won’t be applicable to WCAG 2.1, and we’ll update our assessment to indicate this. As we review interfaces, we’ll also update our assessments to show which of these interfaces for which achieving WCAG 2.1 AA compliance would result in a “disproportionate burden” for the purposes of accessibility regulations.

Section 508 Compliance (VPAT)

PaperCut is committed to considering accessibility enhancements and usability throughout the development of the PaperCut suite of applications and components. This is an ongoing process based on published standards and feedback from our customer base.
Customers interested in our adherence to the Voluntary Product Assessment Template (VPAT) standards are welcome to download our assessment.


Categories: How-to Articles, User Interface, User Client


keywords: access, blind, vision impaired, screenreader, narration, voice, printing, screen reader

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