PaperCut on 64-bit (x64) platforms

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April 04, 2019, at 03:14 PM by DanC - Added Server 2016
Added line 12:
* Windows Server 2016 x64 edition
March 19, 2019, at 12:24 AM by peterf - Added mention of 32-bit full deprecation, and link to another KB about it
Changed lines 5-9 from:
Note: 32-bit platforms will no longer be supported after 31 March 2018.

!!Will PaperCut run on Windows x64 editions?

Yes.
PaperCut will run fine on both server and client editions of 64-bit Windows, including:
to:
!!Will PaperCut MF and PaperCut NG run on 64-bit operating systems?

Yes! In fact, as of March 31st, 2018, PaperCut MF and PaperCut NG server components are no longer supported for 32-bit operating systems. Furthermore, workstation components are no longer supported for 32-bit platforms as of version 19.0, which could have implications for your site if upgrading from an earlier release to version 19.0 or later. For more information, check out our [[EndOfLife32BitOperatingSystems|+]] article.

PaperCut will run fine on both server and client editions of 64-bit Windows, including:
February 12, 2019, at 03:42 AM by Aaron Pouliot - removed 64bit category
Changed line 53 from:
''Categories:'' [[Category.Implementation|+]], [[Category.Architecture|+]], [[Category.64bit|+]]
to:
''Categories:'' [[Category.Implementation|+]], [[Category.Architecture|+]]
December 04, 2017, at 03:28 AM by Willem Groenewald -
Added lines 4-5:

Note: 32-bit platforms will no longer be supported after 31 March 2018.
November 10, 2017, at 07:45 PM by Adam B - adding windows 10 x64 to the supported list
Added line 8:
* Windows 10 x64 edition
May 16, 2017, at 04:03 AM by peterf - Updated to reflect 17.1 release
Changed lines 37-38 from:
On a Windows system the first limit hit is usually a thread limit.  The `WOW32 environment 32-bit processes run under on a 64 bit system imposes thread stack size limits and usually thread read related warnings in the PaperCut server log files are the first sign.  They usually appear under high load.  Your [@server.log@] file may contain lines/errors like:
to:
On a Windows system the first limit hit is usually a thread limit.  The [=WOW32=] environment 32-bit processes run under on a 64 bit system imposes thread stack size limits and usually thread read related warnings in the PaperCut server log files are the first sign.  They usually appear under high load.  Your [@server.log@] file may contain lines/errors like:
Changed line 46 from:
Yes.  We have separate installers optimized for x64 (`AMD64 / x86_64 and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux.
to:
Yes, and in fact, support for 32-bit distributions has been deprecated as of version 17.1 of PaperCut NG and PaperCut MF. Before 17.1, separate optimized installers were provided for both 32-bit/x86 ([=i686=]) and 64-bit/x64 ([=AMD64=] / x86_64 and [=IA64=]) Linux editions.  The 64-bit version is natively compiled and fully optimized for the architecture and its libraries.  If intending to deploy a version released prior to 17.1, please ensure you download the installer that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.
February 18, 2013, at 09:34 PM by ian - add new editions
Added lines 8-9:
* Windows 8 x64 edition
* Windows Server 2012 x64 edition
Changed lines 15-16 from:
* and Windows XP x64 Edition
to:
* and Windows XP x64 edition
Changed lines 15-20 from:
'''As of 12.4, the standard Windows installer is already optimized to run on 64-bit machines and will not require the add-on pack.'''

!!Does PaperCut run on 64-bit Linux systems?

Yes.  We have separate installers optimized for x64 (`AMD64 / x86_64 and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux
.
to:
The installer detects the operating system version and installs a version optimized for this machine.
Changed lines 19-25 from:
!!Legacy (for PaperCut versions below 12.4)


PaperCut Software also makes available a special
64-bit optimized edition that is compatible with PaperCut version 8 and aboveIt is designed for larger customers running on 64-bit platforms that need to take advantage of more than 2GB of address space.  The 64-bit optimized edition (distributed as an add-on pack installer) works by replacing some of the key performance oriented binaries with 64-bit optimized versions offering improved scalability'''The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more in education, or 100 users or more in business.'''  It allows the application server to allocate higher thread counts and memory limits.  We do not recommend the 64-bit add-on pack for smaller installations due to the slightly larger memory usage required by 64-bit applications.

If you feel your organization would benefit from the 64-bit optimized edition
you can download the 64-bit add-on pack from:
to:
!! PaperCut 12.3 or earlier (Legacy)

PaperCut version 12.3 or earlier required separate
64-bit add-on pack to be installed to take full advantage of 64-bit hardwareThis is no longer required for PaperCut 12.4 or above as the installer will automatically install the 64-bit components.

If you are running 12.3 or earlier you can choose to install the 64-bit add-on pack.  It allows
the application server to allocate higher thread counts and memory limitsWe do not recommend the 64-bit add-on pack for smaller installations due to the slightly larger memory usage required by 64-bit applications.

If you feel your organization would benefit from the 64-bit optimized edition
and you are running PaperCut 12.3 or earlier you can download the 64-bit add-on pack from:
Changed lines 29-32 from:
This add-on pack can be applied after installing ''any edition'' of PaperCut (version 8 or above).

If you choose to install the 64-bit add-on pack, we ask that you please email us at [[mailto:support@papercut.com | support@papercut.com]] to let us know.  We'd like to track the usage of the add-on pack to help us decide on if we should offer an independent 64-bit windows installer (like we do for Linux), or continue with the add-on pack approach.  64-bit is becoming more prominent and this information will help us decide when to make the switch
.
to:
This add-on pack can be applied after installing ''any edition'' of PaperCut (between version 8 and 12.3).
Changed lines 33-40 from:
!!Do I need the 64-bit add-on pack for Windows secondary print servers?

No.  The PaperCut secondary print server component does not require the 64-bit add-on pack.  This component monitors the printer queues and printing activity on the printer server.  It is fully compatible with both 32-bit and 64-bit operating systems.



!!How would I tell if I "need" the 64bit Add-on Pack
?
to:
!!How would I tell if I "need" the 64bit Add-on Pack (if running 12.3 or earlier)?
Added lines 41-46:

!!Does PaperCut run on 64-bit Linux systems?

Yes.  We have separate installers optimized for x64 (`AMD64 / x86_64 and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux.

Changed lines 15-16 from:
'''As of 12.4, the standard Windows installer is already optimized to run on 64-bit machines and will not require the addon -pack.'''
to:
'''As of 12.4, the standard Windows installer is already optimized to run on 64-bit machines and will not require the add-on pack.'''
Changed lines 28-29 from:
If you feel your organization would benefit from the 64-bit optimized edition you can download the 64-bit addon-pack from:
to:
If you feel your organization would benefit from the 64-bit optimized edition you can download the 64-bit add-on pack from:
Changed lines 23-25 from:
!!Legacy

to:
!!Legacy (for PaperCut versions below 12.4)

Changed lines 23-25 from:
!!!Legacy

to:
!!Legacy

Changed lines 15-16 from:
As of 12.4, the standard Windows installer is already optimized to run on 64-bit machines and will not require the addon -pack.
to:
'''As of 12.4, the standard Windows installer is already optimized to run on 64-bit machines and will not require the addon -pack.'''
Changed lines 22-24 from:
Legacy

to:

!!!
Legacy

September 06, 2012, at 12:22 AM by 203.222.91.204 -
Changed lines 15-16 from:
The standard Windows installer for PaperCut will run on these platforms.
to:
As of 12.4, the standard Windows installer is already optimized to run on 64-bit machines and will not require the addon -pack. 

!!Does PaperCut run on 64-bit Linux systems?

Yes.  We have separate installers optimized for x64 (`AMD64 / x86_64 and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux.

----
Legacy


Changed lines 41-44 from:
!!Does PaperCut run on 64-bit Linux systems?

Yes.  We have separate installers optimized for x64 (`AMD64 / x86_64 and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux.

to:

Changed line 54 from:
[-Keywords: x64, x86_64, 64bit, print management on 64-bit systems-]
to:
[-Keywords: x64, x86_64, 64bit, print management on 64-bit systems-]
Changed lines 21-22 from:
->[[https://www.papercut.com/anonftp/pub/pcng/ext/pcng-64bit-add-on-pack.exe]]
to:
->[[https://cdn.papercut.com/anonftp/pub/pcng/ext/pcng-64bit-add-on-pack.exe]]
Changed lines 39-40 from:
On a Windows system the first limit hit is usually a thread limit.  The `WOW32 environment 32-bit processes run under on a 64 bit system imposes thread stack size limits and usually tread related warnings in the PaperCut server log files are the first sign.  They usually appear under high load.  Your [@server.log@] file may contain lines/errors like:
to:
On a Windows system the first limit hit is usually a thread limit.  The `WOW32 environment 32-bit processes run under on a 64 bit system imposes thread stack size limits and usually thread read related warnings in the PaperCut server log files are the first sign.  They usually appear under high load.  Your [@server.log@] file may contain lines/errors like:
August 24, 2011, at 10:33 AM by 124.168.67.68 -
Added lines 37-44:
!!How would I tell if I "need" the 64bit Add-on Pack?

On a Windows system the first limit hit is usually a thread limit.  The `WOW32 environment 32-bit processes run under on a 64 bit system imposes thread stack size limits and usually tread related warnings in the PaperCut server log files are the first sign.  They usually appear under high load.  Your [@server.log@] file may contain lines/errors like:

    "unable to create new native thread"

If you see this error and experiencing strange behaviour like server response errors when using the admin interface, then please install the 64-bit add-on pack as your first problem-solving step.

Changed line 38 from:
''Categories:'' [[Category.Implementation|+]], [[Category.Architecture|+]]
to:
''Categories:'' [[Category.Implementation|+]], [[Category.Architecture|+]], [[Category.64bit|+]]
July 26, 2011, at 11:06 PM by Chris - spello
Changed lines 33-34 from:
!!Do PaperCut run on 64-bit Linux systems?
to:
!!Does PaperCut run on 64-bit Linux systems?
July 26, 2011, at 11:06 PM by 202.129.124.120 -
Changed lines 29-30 from:
!!Does I need the 64-bit add-on pack for Windows secondary print servers?
to:
!!Do I need the 64-bit add-on pack for Windows secondary print servers?
Changed lines 33-34 from:
!!Does PaperCut run on 64-bit Linux systems?
to:
!!Do PaperCut run on 64-bit Linux systems?
May 16, 2011, at 11:23 PM by 202.129.124.120 -
Added lines 29-32:
!!Does I need the 64-bit add-on pack for Windows secondary print servers?

No.  The PaperCut secondary print server component does not require the 64-bit add-on pack.  This component monitors the printer queues and printing activity on the printer server.  It is fully compatible with both 32-bit and 64-bit operating systems.

Added lines 27-28:
Note: After installing the 64-bit add-on pack, warnings will show in the log file [@[app-dir]/server/log/service.log@]: "Unable to load the Wrapper's native library 'wrapper.dll'." This is of no concern.
Changed lines 29-30 from:
Yes.  We have separate installers optimized for x64 (AMD64 / [@x86_64@] and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux.
to:
Yes.  We have separate installers optimized for x64 (`AMD64 / x86_64 and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux.
Changed lines 8-14 from:
 * Windows Server 2008 R2
 * Windows Server 2008 x64 edition
 * Windows Server 2003 x64 edition
 * Windows 7 x64 edition
 * Windows Vista x64 edition
 * and Windows XP x64 Edition
to:
* Windows Server 2008 R2
* Windows Server 2008 x64 edition
* Windows Server 2003 x64 edition
* Windows 7 x64 edition
* Windows Vista x64 edition
* and Windows XP x64 Edition
Changed lines 1-10 from:
(:title PaperCut on 64-bit platforms:)

Q: Will PaperCut run on Windows 64-bit platforms?

A
: Yes.  PaperCut will run fine on Windows 64-bit platforms including Windows XP 64-bit Edition, Windows Vista 64 bit Edition and Windows Server 2003 and Server 2008.  Download the standard Windows installer.

A
: PaperCut Software also makes a special 64-bit optimized version of avaliable that is compatible with PaperCut version 8 and above.  It is designed for larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or moreIt allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical reference memory usage (so it's important to have more physical memory available).

A: If you feel your organization would benefit from the 64-bit optimized version
you can download the 64-bit addon-pack from:
to:
(:title PaperCut on 64-bit (x64) platforms:)
(:description PaperCut on 64-bit platforms:)
(:keywords x64, x86_64, 64bit, print management
on 64-bit systems:)

!!Will PaperCut run on Windows x64 editions?

Yes.  PaperCut will run fine on both server
and client editions of 64-bit Windows, including:
 * Windows Server 2008 R2
 * Windows Server 2008 x64 edition
 * Windows Server 2003 x64 edition
 * Windows 7 x64 edition
 * Windows Vista x64 edition
 * and Windows XP x64 Edition

The standard Windows installer for PaperCut will run on these platforms.

PaperCut Software also makes available a special 64
-bit optimized edition that is compatible with PaperCut version 8 and above.  It is designed for larger customers running on 64-bit platforms that need to take advantage of more than 2GB of address spaceThe 64-bit optimized edition (distributed as an add-on pack installer) works by replacing some of the key performance oriented binaries with 64-bit optimized versions offering improved scalability.  '''The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more in education, or 100 users or more in business.'''  It allows the application server to allocate higher thread counts and memory limits.  We do not recommend the 64-bit add-on pack for smaller installations due to the slightly larger memory usage required by 64-bit applications.

If you feel your organization would benefit from the 64-bit optimized edition
you can download the 64-bit addon-pack from:
Changed lines 23-30 from:
This add-on pack must be applied to to ''any edition'' of PaperCut and any version later than version 8+.

If you choose to install the 64-bit add-on pack, we ask that you email us at
[[mailto:support@papercut.com | support@papercut.com]].  We'd like to track the usage of the add-on pack to help us decide on if we should offer an independent 64-bit windows installer (like we do for Linux), or continue with the add-on pack approach.  64-bit is becoming more prominent and this information will help us decided when to make the switch.

Q: Does PaperCut run on 64-bit Linux systems?

A: Yes.  PaperCut will run fine on x64 Linux system (both `AMD64/x86-64 and `IA64).  A separate release for x64 servers is provided.  This is a native compiled 64-bit version optimized for the architecture and it's libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.
to:
This add-on pack can be applied after installing ''any edition'' of PaperCut (version 8 or above).

If you choose to install the 64-bit add-on pack, we ask that you please email us at
[[mailto:support@papercut.com | support@papercut.com]] to let us know.  We'd like to track the usage of the add-on pack to help us decide on if we should offer an independent 64-bit windows installer (like we do for Linux), or continue with the add-on pack approach.  64-bit is becoming more prominent and this information will help us decide when to make the switch.

!!Does PaperCut run on 64-bit Linux systems?

Yes.  We have separate installers optimized for x64 (AMD64 / [@x86_64@] and `IA64) Linux editions.  This is a native compiled 64-bit version optimized for the architecture and its libraries.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.  This also applies to Novell OES Linux.
Changed line 34 from:
[-keywords: x64, x86_64, 64bit, print management on 64-bit systems -]
to:
[-Keywords: x64, x86_64, 64bit, print management on 64-bit systems-]
Changed lines 7-8 from:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] that is compatible with PaperCut version 8 and above.  It is designed for larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical reference memory usage (so it's important to have more physical memory available).
to:
A: PaperCut Software also makes a special 64-bit optimized version of avaliable that is compatible with PaperCut version 8 and above.  It is designed for larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical reference memory usage (so it's important to have more physical memory available).
Added lines 13-14:
This add-on pack must be applied to to ''any edition'' of PaperCut and any version later than version 8+.
May 18, 2010, at 09:21 PM by Rick - added PC versions supported
Changed lines 7-8 from:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical reference memory usage (so it's important to have more physical memory available).
to:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] that is compatible with PaperCut version 8 and above.  It is designed for larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical reference memory usage (so it's important to have more physical memory available).
May 18, 2010, at 09:15 PM by 71.117.208.253 -
Changed lines 7-8 from:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical memory usage (so it's important to have more physical memory available).
to:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical reference memory usage (so it's important to have more physical memory available).
Changed lines 13-18 from:
If you choose to install the 64-bit add-on pack, we ask that you email us at [[mailto:support@papercut.com | support@papercut.com]].  We'd like to track the user of the add-on pack to help use decide to offer a full 64-bit installer, or continue with the add-on pack approach.

Q: Will PaperCut run on 64-bit Linux systems?

A: Yes.  PaperCut will run fine on x64 Linux system (both `AMD64/x86-64 and `IA64).  A separate release for x64 servers is provided
.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.
to:
If you choose to install the 64-bit add-on pack, we ask that you email us at [[mailto:support@papercut.com | support@papercut.com]].  We'd like to track the usage of the add-on pack to help us decide on if we should offer an independent 64-bit windows installer (like we do for Linux), or continue with the add-on pack approach.  64-bit is becoming more prominent and this information will help us decided when to make the switch.

Q: Does PaperCut run on
64-bit Linux systems?

A: Yes.  PaperCut will run fine on x64 Linux system (both `AMD64/x86-64 and `IA64).  A separate release for x64 servers is provided.  This is a native compiled 64-bit version optimized for the architecture and it's libraries
.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.
Changed lines 7-10 from:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical address space usage.

A: If you feel your organization would benefit from the 64-bit optimized version, please contact our [[https://www.papercut.com/contact/ | support team]]
.
to:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical memory usage (so it's important to have more physical memory available).

A: If you feel your organization would benefit from the 64-bit optimized version you can download the 64-bit addon-pack from:

->[[https://www.papercut.com/anonftp/pub/pcng/ext/pcng-64bit-add-on-pack.exe]]

If you choose to install the 64-bit add-on pack, we ask that you email us at [[mailto:support@papercut.com | support@papercut.com]].  We'd like to track the user of the add-on pack to help use decide to offer a full 64-bit installer, or continue with the add-on pack approach
.
Changed lines 13-14 from:
A: Yes.  PaperCut will run fine on x64 Linux system (both AMD64/x86-64 and IA64).  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.
to:
A: Yes.  PaperCut will run fine on x64 Linux system (both `AMD64/x86-64 and `IA64).  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.
Changed lines 7-8 from:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering unparalleled scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical address space usage.
to:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering improved scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical address space usage.
Changed lines 13-15 from:
A: Yes.  PaperCut will run fine on both ia64 and x64 Linux systems (also known as amd64 or x86-64).  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.

to:
A: Yes.  PaperCut will run fine on x64 Linux system (both AMD64/x86-64 and IA64).  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.
Changed lines 7-8 from:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering unparalleled scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to runthe 64-bit version as the use of 64-bit pointers doubles typical address space usage.
to:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering unparalleled scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to run the 64-bit version as the use of 64-bit pointers doubles typical address space usage.
Changed lines 5-6 from:
A: Yes.  PaperCut will run fine on Windows 64-bit platforms including Windows XP 64-bit Edition, Windows Vista 64 bit Edition and Windows Server 2003 and Server 2008.
to:
A: Yes.  PaperCut will run fine on Windows 64-bit platforms including Windows XP 64-bit Edition, Windows Vista 64 bit Edition and Windows Server 2003 and Server 2008.  Download the standard Windows installer.
Changed lines 5-8 from:
A: Yes.  PaperCut will run fine on Windows 64-bit platforms including Windows XP 64-bit Edition, Windows Vista 64 bit Edition and Windows Server 2003 and Server 2008.  PaperCut runs in 32-bit mode on these 64-bit platforms. 

A: PaperCut Software also makes a special 64-bit optimized version of
[[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering unparalleled scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.
to:
A: Yes.  PaperCut will run fine on Windows 64-bit platforms including Windows XP 64-bit Edition, Windows Vista 64 bit Edition and Windows Server 2003 and Server 2008.

A:
PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms that need to take advantage of more than 2Gb address space.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering unparalleled scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.  If the installation is smaller then this, then it's actually a disadvantage to runthe 64-bit version as the use of 64-bit pointers doubles typical address space usage.
Changed lines 7-8 from:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering unparalleled scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.
to:
A: PaperCut Software also makes a special 64-bit optimized version of [[https://www.papercut.com/products/ng/ | PaperCut NG]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]] available to larger customers running on 64-bit platforms.  The 64-bit optimized edition (distributed as an add-on pack installer) is available on request and works by replacing some of the key performance oriented binaries with 64-bit optimized version offering unparalleled scalability.  The 64-bit optimized versions are usually only beneficial on networks supporting 20,000 users or more.  It allows the application server to allocate higher thread counts and memory limits.
Changed lines 13-15 from:
A: Yes.  PaperCut will run fine on both ia64 and x64 Linux systems (also known as amd64 or x86-64).  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the 64-bit x64 version.

to:
A: Yes.  PaperCut will run fine on both ia64 and x64 Linux systems (also known as amd64 or x86-64).  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the  '''x64''' version.

Changed lines 13-15 from:
A: Yes.  PaperCut will run fine on both ia64 and x64 Linux systems.  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the 64-bit x64 version.

to:
A: Yes.  PaperCut will run fine on both ia64 and x64 Linux systems (also known as amd64 or x86-64).  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the 64-bit x64 version.

Changed line 19 from:
[-keywords: x64, 64bit, print management on 64-bit systems -]
to:
[-keywords: x64, x86_64, 64bit, print management on 64-bit systems -]
Changed lines 13-15 from:
A: Yes.  PaperCut will run fine on both ia64 and x86_64 Linux systems.  The 64-bit optimized version is also available for Linux servers if required.  Please contact support for more information.

to:
A: Yes.  PaperCut will run fine on both ia64 and x64 Linux systems.  A separate release for x64 servers is provided.  This is a true native 64-bit version optimized for the architecture.  Please ensure you download the version that matches your operating system.  A quick way to test is to type [@uname -m@] at the command-prompt.  If the output is [@x86_64@] then your system will require the 64-bit x64 version.

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Article last modified on April 04, 2019, at 03:14 PM
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