Ignoring / deleting printers

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Q How do I ignore/delete a printer?

By default, PaperCut will monitor all printers on the system/server. Deleting the printer via the web interface will not stop monitoring - the printer will just reappear next time a job arrives.

To completely ignore a printer, the Print Provider component needs to be instructed not to track activity. This procedure is explained in the user manual section Adding and Removing/Deleting/Ignoring Printers, available online here:

Note: History logs are still maintained allowing access to historical data. Always confirm your action before proceeding with the delete!

Q Why ignore a printer?

Common reasons for ignoring a printer include:

  • The printer is a virtual printer such as a FAX or PDF converter.
  • You are not concerned with tracking usage on the printer.
  • The printer is only used by trusted people and its usage can be disregarded from reports.
  • The printer is used for a special purpose such as label or batch printing and tracking is not appropriate or causes problems.

Q PaperCut is ignoring my virtual printers (PDF, Fax). How can I track printing on these?

In the print-provider.conf, located in [app-path]/providers/print/[platform], find the ignorevirtualprinters=On option, uncomment it if necessary and set to Off.


Categories: Printers


keywords: remove printer, ignore printer, delete printer, stop monitoring, delete

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Article last modified on June 15, 2016, at 03:53 PM
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