Q How do I ignore/delete a printer?
By default, PaperCut will monitor all printers on the system/server. Deleting the printer via the web interface will not stop monitoring - the printer will just reappear next time a job arrives.
To completely ignore a printer, the Print Provider component needs to be instructed not to track activity. This procedure is explained in the user manual section Adding and Removing/Deleting/Ignoring Printers, available online here:
Note: History logs are still maintained allowing access to historical data. Always confirm your action before proceeding with the delete!
Q Why ignore a printer?
Common reasons for ignoring a printer include:
- The printer is a virtual printer such as a FAX or PDF converter.
- You are not concerned with tracking usage on the printer.
- The printer is only used by trusted people and its usage can be disregarded from reports.
- The printer is used for a special purpose such as label or batch printing and tracking is not appropriate or causes problems.
Q PaperCut is ignoring my virtual printers (PDF, Fax). How can I track printing on these?
print-provider.conf, located in
[app-path]/providers/print/[platform], find the
ignorevirtualprinters=On option, uncomment it if necessary and set to
keywords: remove printer, ignore printer, delete printer, stop monitoring, delete