How to enable Debug Logging

AVAILABLE TO CUSTOMERS ON:

PaperCut NG/MF has special debug options which causes PaperCut NG/MF to produce a more verbose level of detail in the log files. The debug log allows our developers to inspect the internal workings of our PaperCut Software applications and pinpoint the cause of problems. Enabling debug logging is only usually required or requested by PaperCut MF Partners and the PaperCut Support Team.

PaperCut NG/MF Components:

• How to collect Application Server Debug Logs
• How to collect Thread & Memory Snapshots in the Application Server
• How to collect debug Active Directory output from the Application Server
• How to Enable Debug (collect logs) in the Print Provider
• How To Enable Debug In The Port Monitor (Hardware Page Count)
• How to collect SNMP logs
• How to Enable Debug (collect logs) in CUPS
• HowToEnableDebugInTheIOSProvider
• How to Enable Debug (collect logs) in the PaperCut LPD Service
• How to Enable Debug (collect logs) in the Site Server
• How to Enable Debug (collect logs) for PaperCut Web Print
• How to Enable Debug (collect logs) in the User Client
• How to Enable Debug (collect logs) in the Release Station
• How to collect Google Cloud Print logs
• How to collect Mobility Print logs
• How to capture Print Deploy logs
• How to collect Job Ticketing Logs
• How to collect Payment Gateway logs
• How to collect NG/MF Windows installer logs
• How to enable SSL debug mode
• How to collect Document Processing Logs
• Universal Print Logs

MFDs:

• How to collect debug logs from Canon Devices
• How to collect debug logs from Fuji Xerox Devices
• How to collect debug logs from HP Chai Devices
• How to collect debug logs from HP Futuresmart 3 & OXP Devices
• How to collect debug logs from Kyocera Devices
• How to collect debug logs from Lexmark Devices
• How to collect debug logs from Ricoh Devices
• How to collect debug logs from Samsung Devices
• How to collect debug logs from Sharp Devices

Please note: for support on Epson, OKI (sXP2 devices), RISO & Sindoh embedded devices, you would need to contact the manufacturer directly for help as these are created via our third party certification process and not made by PaperCut Software directly.

If you’re ever in any doubt as a PaperCut MF customer to where you should go first for support with a embedded device, speak to your PaperCut Authorised Reseller or PaperCut Authorised Solution Centre for assistance.