Support for Nationwide Retail Systems (NRS) Biometric Hardware
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This KB article relates to PaperCut MF, the edition of PaperCut that implements copier control and the use of 3rd party Biometric hardware primarily used in the UK.
We often receive emails and phone calls asking us about NRS Biometric support. This knowledge base article is designed to give customers and resellers a brief overview of how the solution works and where to find more information.
MFD support for USB devices.
Firstly here is some general background information on Multi-Function Device support for USB hardware (keyboards / proximity readers / magstripe readers / etc.). Support for USB devices normally relies on the MFD and not PaperCut. There are some exceptions but as a general rule if the MFD supports the device, then it should work with PaperCut.
How it works
Biometric support is enabled by effectively emulating a USB card reader. The biometric scanner is connected via USB to an MFD running PaperCut software and also connected to the network via a LAN port.
The workflow in simple terms is:
User scans his finger/thumb print at the biometric scanner
The biometric data (template) is sent to a local server
Template is then looked up and verified as a user
Matched users has an ID number associated with them
The ID number is sent back via the network to the biometric scanner
Biometric scanner sends the ID number via USB to the MFD
ID number matches the Card/ID number of a user in PaperCut
User is logged into PaperCut
NRS offers various biometric solutions including an ID management system called Smart iD. This is often used with the cashless catering solution trust-e. NRS also supports:
Physical (Building) Access
Time and Attendance
Currently NRS and our UK partners/resellers have verified the biometric solution works on the following platforms:
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.