How do I redeem my top-up card?

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Trying to redeem your top-up card, but don’t know how?

If you have your top-up card number handy, you can log into your own PaperCut system and redeem your card. Although we’d love to be able to offer this through our public website, you’ll need to use your own School / University system to redeem your card:

  • Log into your PaperCut User web page
  • Hit the ‘Redeem’ link in the left-hand navigation
  • Enter your top-up card number
  • Check that the top-up was applied successfully

Note that the links and exact text may differ slightly, if your School/University IT administrator has customized the web page. Additionally, if you don’t see the ‘Redeem Card’ option at all, your IT administrator may have disabled that option.

Yes but how do I find my login?

If you’re trying to log into PaperCut, but you’re not sure where to go, check out the I’m a Student/User - How do I log in? article.

What if I’m an Admin at my local School/College/University?

If you’re looking to implement top-up cards at your organization, you can take a look through the functionality on the Top-up Cards tour page. You can also check out the manual pages for Top-up Cards and in depth steps on how to Create New Cards as an Admin.


Categories: End User Resources


Keywords: redeem, top-up, topup, redeem card, cash in card, apply credit, student, help

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Article last modified on March 05, 2019, at 12:56 AM
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