Trying to redeem your top-up card, but don’t know how?
If you have your top-up card number handy, you can log into your own PaperCut system and redeem your card. Although we’d love to be able to offer this through our public website, you’ll need to use your own School / University system to redeem your card:
Log into your PaperCut User web page
Hit the ‘Redeem’ link in the left-hand navigation
Enter your top-up card number
Check that the top-up was applied successfully
Note that the links and exact text may differ slightly, if your School/University IT administrator has customized the web page. Additionally, if you don’t see the ‘Redeem Card’ option at all, your IT administrator may have disabled that option.
What if I’m an Admin at my local School/College/University?
If you’re looking to implement top-up cards at your organization, you can take a look through the functionality on the Top-up Cards tour page. You can also check out the manual pages for Top-up Cards and in depth steps on how to Create New Cards as an Admin.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.