How to Uninstall the PaperCut User Client

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“Help! Iím trying to uninstall the PaperCut client from my personal computer. How can I do this?”

The exact steps to uninstall the PaperCut User Client vary depending on whether your computer is a PC or a Mac, as well as what method your PaperCut administrator used to deploy the client. We strongly recommend reaching out to your IT department before you go any further.

However, if you’ve left your organization and you know what you’re doing then read below for steps on how to remove the PaperCut User Client for Mac and Windows.

A friendly note for sysadmins: this article is intended for former end-users of PaperCut. As a sysadmin, there are easier methods you can use to automate the removal of the PaperCut User Client.

How to remove the client from a Windows computer

  1. First, hit the Start button in the bottom left corner of your screen, then type Programs and Features and hit the enter key.
  2. Next, find and select the PaperCut user client from this list. It may also be called PaperCut MF Client or PaperCut NG Client.*
  3. Click Uninstall, and then click next through any prompts that appear.

* If you don’t see the PaperCut Client in Programs and Features then check in the Windows Startup folder, located in: C:\ProgramData?\Microsoft\Windows\Start Menu\Programs\Startup. Look for an icon that may be called PaperCut Client Shortcut or something similar and delete this.


How to remove the client from a Mac computer

Method 1

  1. Open the Applications folder in Finder.
  2. Find PCClient.app (depending on how your Mac’s configured, it might only be called PCClient) and drag it to the Trash*.

* If Method 1 doesnít work, it may be necessary to remove other components. Fortunately, there are easy ways to do this using the handy Terminal commands in Method 2. If you’re not sure what you’re doing, you really should be talking to your IT department before going any further.

Method 2 - Remove the launchd plist:

  1. Open the Terminal application by clicking on the Spotlight icon and typing Terminal.
  2. Run the following commands to disable the automatic reloading of the User Client upon termination and remove the launchd configuration file.**
    • launchctl unload /Library/LaunchAgents/com.papercut.client.plist
    • sudo rm /Library/LaunchAgents/com.papercut.client.plist
  3. Enter your Mac’s administrator password when prompted.
  4. Restart the computer.
  5. Lastly, you should be able to delete the PCClient.app file from the Applications folder as described in Method 1.

** If you get the error message “No such file or directory,” it may be because your former IT department deployed the PaperCut client under a different name. Back in the Terminal window run open /Library/LaunchAgents/ to launch a Finder window showing the folder that contains the plist files on your system. Usually, the one used for the PaperCut client would be called com.papercut.client.plist, but your organization may have given this file another name. Find the correct plist file and rerun the terminal commands in Method 2 using the correct name.


Removing the Login Hook:

  1. If the PaperCut User Client tool has been configured to start via a login hook, the login hook can be deleted with the following Terminal command: sudo defaults delete com.apple.loginwindow LoginHook
  2. Enter your Mac’s administrator password when prompted.

Categories: End User Resources


Keywords: removing, deleting, how to remove papercut, uninstall papercut


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Article last modified on May 10, 2019, at 09:04 PM
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