Login to PaperCut interfaces using Email Address
It’s a common expectation now that users want to log in to their systems using their email address.
PaperCut allows users to use their email address as an alternative method to log in (i.e. user, release station, MFDs, web release, mobile client), and this works out-of-the-box - meaning there is no additional configuration required to enable this!
The only requirement is that the user has an email address specified in their PaperCut User Profile (commonly this is achieved via the synchronisation with your Active Directory. If the AD account has an email address in it, this will be synchronised with PaperCut). As long as this is true, your users can log in to PaperCut using their email address as the username. Their password will be their domain password.
In some organizations users don’t even know their username (sAMAccountName); this would allow them to log in using their email address.
It is also useful in cases where a user has forgotten their username.
However there are also other ways that your users can log in with their ‘email address’ - depending on which sync source you’re using (e.g. Azure AD vs Windows Active Directory), so it’s worth checking out the article How to configure PaperCut to allow users to log in with an alternate username if the above information doesn’t cover your requirements!