Common Questions about Find Me Printing
Q What print release options can I use to release jobs from a global/virtual queue?
There are a number of ways of releasing jobs from a global queue in a find-me (secure release) print scenario. The options are:
- A print release station - a dedicated PC running a PaperCut’s full-screen release application.
- A copier/MFP embedded application (available in PaperCut MF)
- A copy control terminal - touchscreen options are ideal for print release.
- A network card reader - any swipe of card at the reader will automatically release all jobs belonging to this user.
Q I’d like to have one single global queue for my whole organizations. How many printers can I host of a single virtual/global queue?
PaperCut has no hard limit however there are external factors that can affect how many printers/users you can associate with a single virtual queue. The factors are:
QueueAand users in floor B use
Q How do I select a driver for the global queue?
It’s important that the driver on the global queue is able to product output (e.g. Postscript or PCL) that is compatible with all printers/MFDs that will be associated with the global queue. Chapter 11 in the PaperCut manual discusses some selection options. If you have a mixed device fleet, there is of course no substitute for good testing. Take the time to test your selected global queue driver with your target devices.
Q Can I use Find Me printing on a fleet of printers from different manufacturers?
If all of the manufactures support Postscript on their devices then a “lowest common denominator” driver like a HP Postscript or a Windows “Generic Postscript Driver” will often do the trick for basic printing. You should test common areas across all devices to assure that page boundaries (printable area differences) and finishing options such as duplex combinations work as expected. Users can be instructed to use the direct queues on the server if the printers advanced features are required(e.g. stapling, folding, color profiles, etc).
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