How to use PaperCut in an Epic environment
For more information on how to print with Epic - please contact your Epic Technical Support representative.
Prior to Epic 2018
Epic 2018 and later
How can PaperCut improve printing with Epic?
With standard Epic printing, a user’s jobs are sent directly to the printer for immediate printing. When you print from Epic, documents may contain PHI (Patient Health Information) and require special handling to ensure patient confidentiality. If a clinician or staff member print directly to a printer there is a greater risk of someone accidentally seeing this content if a hold and release strategy isn’t in place.
PaperCut print release provides a simple solution that places jobs in a holding state until the user authenticates and releases the job at the printer. Users may select individual jobs to release or have jobs automatically print after successful authentication.
Filters, restrictions, and routing to enforce double-sided printing. Warn users when they print emails in color. Route large jobs to the most cost-effective devices.
Simple print queue management
Managing print queues across multiple servers and workstations is complex and error-prone. The way most print services are set up, the users need to set up hundreds (and sometimes thousands) of print queues across multiple print servers and client workstations. Epic does not provide tools to easily manage these queues, so even a trivial task like updating a print driver can become a maintenance headache.
- Print Deploy is a print queue deployment tool that gets the right printer drivers and print queues to the right person in the right location, effectively.
- It enables users to move between locations, for example, branches, offices, or campuses, and without them setting anything up. The location’s printers are dynamically downloaded onto their computers—it just works!
Find-Me printing solves the problem of finding the closest printer from a long list of available printers. It’s a roaming print service that allows print jobs to find users based on their physical location. You may have heard it referred to as “Pull Printing” or “Push Printing”. It’s a great solution for large sites operating a common printer fleet.
Print Job Tracking
While EMR providers provide printing services - there are often challenges obtaining individual print job tracking, making job traceability more difficult than an environment with print management. This is especially important for compliance purposes. For example, in the event of a HIPAA privacy breach due to printed PHI material from a hospital printer being misused - a full audit trail is required to track who printed the material.
- PaperCut NG/MF has two types of logging within the Administration pages; Application and Audit logging. Both log views are accessible via the Logs tab for users with sufficient administrative rights to view these. In both cases, there are some minor configuration changes an administrator might want to tune.
- Watermarking is a feature that allows text to be written to every page in a print job. You can write the text to the top (or bottom) of a page, in a custom location (such as the middle of the page), or over the entire page. Watermarking is a powerful and flexible feature.
Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.
Keywords: Epic PaperCut printing, Epic printing backend, Epic PaperCut environment, Epic EMR printing