Multiple Site locations and the PaperCut Client
PaperCut support is seeing more and more requests around the ability for people to move around multiple PaperCut implemented sites without having to install multiple User Clients. There are a few ways you can configure the PaperCut Client to connect to multiple sites, which is described here.
This solution is recommended and is great for people who work on more than two PaperCut implemented sites that require the PaperCut User Client. By having DNS redirect for a specific name, you can have
PAPERCUT-SERVER in the config.properties file that will connect on all sites. On each site, the network administrator would set a redirection when users access
PAPERCUT-SERVER, where it would redirect to their local PaperCut server such as
This will require that your DNS Search Suffix is in a working state. This means that
PAPERCUT-SERVER resolves to a Fully-Qualified-Domain-Name on both sites, e.g.
PAPERCUT-SERVER.SCHOOL.EDU is a CNAME to
APP-SERVER01.SCHOOL.EDU on site 1,
PAPERCUT-SERVER.COLLEGE.EDU is a CNAME to
PRINTER.SCHOOL.EDU on site 2.
We’ve seen people also configure the config.properties file to connect to either DNS or IP address - whichever is available onsite. The reason this can be done is because we check the
server-name before the
server-ip. If DNS is not available, we will use the server’s IP address as an alternative. An example would be:
Site 1 has a PaperCut server name of
SERVER1 and an IP address of
Site 2 has a PaperCut server name of
PSERVER and an IP address of
The config.properties file would be configured as below:
We’re essentially giving the PaperCut client two sets of information to check. The one downside to this is that if DNS were ever unavailable on the
PSERVER site, we will not be able to connect to that server directly. We recommend using the above DNS redirection steps.
Keywords: multi-site, reflector