cPad Copier Terminal FAQ
This information relates to the cPad copier control terminal.
The cPad is a high resolution touch screen terminal that takes the functionality of PaperCut MF and allows you to take control of copy and print management on almost any MFD and Printer.
- Multiple authentication methods (incl self assoc)
- Card swipe/Prox readers
- Simple/Advanced charging account selection
- Charge to personal account
- Automatic idle logout
- High Res 7” fast response touch screen
- Powersave sleep mode
- 2 - port network switch
- 2 x USB ports
- MFD Interface connection
- Robust yet stylish design
The cPad supports all major copier brands. Contact your reseller with your model number to ensure the correct interface cable is available.
Yes, the cPad supports a wide range of card swipe and proximity readers. Contact your reseller or ASC for an up to date list of supported readers. If your desired reader is not on the list, it may be able to be added.
You can enable a card reader through the advanced config tab in ‘Devices’ in PaperCut. You will generally need to reboot your device for the new settings to take effect. We recommend following the procedure set out in the configuration manual.
One brilliant feature on the cPad is ‘enable self-association’ which means once you have distributed new cards, users can add the card to their existing account using a username and password upon first swipe. This saves on cumbersome setup procedures.
Yes. A cPad can support the use of two different card readers on one device.
We always recommend the latest version of PaperCut MF, so why not upgrade prior to installation? You will need to ensure you have PaperCut MF and the correct license type and connection packs to support the connection of your cPad. You must be running at minimum Version 11.1, however 12.3 and above is recommended.
In a word, nothing! Once a cPad has been interfaced with a copier, the MFD will not work without the cPads control switch. If a cPad is disconnected, the copier will usually display a message such as “Use a valid card.” Once you switch the cPad back on it will re-connect and you will be able to resume normal usage. The cPad also has a cable clamp to prevent connections being tampered with.
In the advanced config screen for the cPad in PaperCut MF you will see the parameter « ext-‐device.cartadis_cpad.force‐locale » this should be set to « en_AU » (or en_US if you are having the reverse problem)
Your local PaperCut ASC can assist you in creating custom skin files for the cPad.
This work should only be undertaken by your Authorised cPad dealer. Damage caused by improper removal of this cable will void the warranty of the cPad.
Technical documentation for the cPad and related resources such as firmware downloads are available to all certified PaperCut MF resellers. You’ll find these resources under the PaperCut MF reseller portal.
Last updated June 6, 2021