I am running Windows Server 2008 (pre R2) and jobs are logging under the wrong user
KB Home | I am running Windows Server 2008 (pre R2) and jobs are logging under the wrong user
Main.WrongUserWin2008 History
Hide minor edits - Show changes to output
Note:
Note: Windows Server 2008 (pre R2) will no longer be supported after 31 March 2018. The fix for the issue in this article was addressed in Windows 2008 `SP2 and Windows Vista `SP2.
A:
A: Windows Server 2008 pre-`SP2 has been shown to occasionally identify print jobs from client workstations with the wrong user name. This will result in the wrong user being listed in the Windows print queue. Microsoft has acknowledged this bug (accidentally introduced in a critical update) in the following knowledge base article:
A: There have also been reports that patching at the server side does not resolve the issue, and that Vista `SP1 clients must also be patched. If using
A: This issue also affects Windows Vista pre-`SP2, and there have also been reports that patching at the server side does not resolve the issue, and that Vista clients must also be patched. If using pre-`SP2 Vista clients we recommend updating to Vista Service Pack 2 or applying the hotfix if problems continue after patching the server.
Q
A: A few customers have recently contacted us with this problem and the issue relates to a known bug in Windows 2008 (correct as of Oct
Note: the fix for this issue was addressed in Windows 2008 `SP2 and Windows Vista `SP2.
Q: I am running Windows 2008 and have seen an issue where the wrong user is charged. This also correlates with the wrong user being listed in the Windows print queue. What's going on?
A: A few customers have contacted us with this problem. The issue relates to a known bug in Windows 2008 (correct as of Oct. 2008). Microsoft has acknowledged this bug (accidentally introduced in a critical update) in the following knowledge base article:
A: NOTE: This fix is included in the upcoming Window 2008 and Vista `SP2 releases
A: A few customers have recently contacted us with this problem and the issue relates to a known bug in Windows 2008 (correct as of Oct. 2008). Microsoft has acknowledge this bug in the following knowledge base article:
-->http://support.microsoft.com/kb/958741/en-us
A: We recommend that customers affected by this issue schedule time to apply the Microsoft supplied hotfix.
----
''Categories:'' [[Category.Error | +]]
----
[-keywords: wrong user, incorrect accounting, not tracking, win2008 server -]
Comments
Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.
Article last modified on December 04, 2017, at 01:36 AM
Printable View | Article History | Edit Article