When setting up PaperCut’s Email Notifications customers may experience an issue when using some types of Antivirus/Malware software that intercepts SMTP connections.
Error sending email: Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 550 No SMTP server defined. Use real server address instead of 127.0.0.1 in your account.
The above error message indicates that the Java backend of PaperCut is refusing to use 127.0.0.1 as a SMTP server. This has previously been caused by the Antivirus software intercepting the SMTP connection and redirecting it locally rather than to the customers specified SMTP server.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.